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Outfield

Mobile-interaction CRM for field sales reps & managers

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Outfield Pricing, Features, Reviews and Alternatives

Outfield product overview

Price starts from

Free

Per User

What is Outfield?

Outfield is a mobile-interaction CRM for field sales reps and managers, which supports field marketing, territory management, route planning, merchandising, sales and account mapping, and more. Incorporating tools designed to streamline workflow in the field, Outfield enables users to track and verify team activity, and manage communication and reporting. Native apps for iOS and Android give users the flexibility to manage tasks on the go, via their smartphone or tablet.

Key benefits of using Outfield

  • Outfield allows users to access and maintain buyer information from a single, centralized platform.

  • Reporting and analytics capabilities give insight into field sales and marketing data, helping users to make informed business decisions.

  • Route planning technology helps users map visits and schedule multi-stop routes to reduce driving time.

  • Sales rep tracking features help managers stay on top of team activity, and employee whereabouts, and ensures employee accountability.

  • Outfield supports team collaboration, allowing users to share best practices, events, results or feedback with teammates on the go, via mobile devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    Outfield pricing information

    Value for money

    3.9

    /5

    30

    Price starts from

    Free

    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Outfield features

    Functionality

    4.2

    /5

    30
    Total Features48 2 categories

    Most valued features by users

    Contact Management
    Lead Management
    CRM
    Collaboration Tools
    Reporting & Statistics
    Search/Filter
    Workflow Management
    Alerts/Notifications

    Functionality contenders

    Outfield users reviews

    Overall rating

    4.2

    /5

    30

    Positive reviews

    83%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.31/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    13

    4

    1

    0

    Pros
    Good to see pictures of what other stores look like and what they set in the store and how stores are taken care of by other reps. Also to see what kind of orders are being done by the reps.

    MK

    Mark K.

    What I like most about the software is the awesome and easy functionality it has to offer. Easy to check in and out of the app.

    SB

    Sara B.

    The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

    MO

    Micah O.

    Cons
    No way to attach contacts to accounts. Stay scared that when I leave the routing screen my route will be gone.

    SA

    SARAH A.

    Can be confusing to use with all the different forms.

    GS

    Giovanni S.

    I dislike that it closes the app each time I go into a different app then it takes extended time to reopen and reboot app.

    DT

    Drew T.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Outfield is a powerful tool for a rapidly expanding field team.

    Reviewed 3 years ago
    Pros

    An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

    Cons

    It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Definitely the most convenient reporting tool I've had the privilege to use.

    Reviewed 3 years ago

    The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

    Pros

    The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

    Cons

    Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    it needs more features such as location awareness, proximity alerts, followup alarms

    Reviewed 3 years ago

    real time reporting

    Pros

    easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

    Cons

    when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

    Vendor response

    Thank you for your feedback, Dan! We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite! Regarding the cons you listed: It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

    Reviewed 3 years ago
    Pros

    What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

    Cons

    I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    It has been a great tool even though we are still modifying according to our needs

    Reviewed 3 years ago
    Pros

    The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

    Cons

    A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.

    Outfield FAQs and common questions

    Outfield has the following pricing plans:
    Pricing model: Free
    Free Trial: Available


    Outfield has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Outfield supports the following languages:
    English


    Outfield supports the following devices:
    Android, iPhone, iPad


    No, Outfield does not have an API available.


    Outfield offers the following support options:
    Phone Support, Email/Help Desk

    Related categories