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Outreach vs Outplay Comparison

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Overview

Category Leaders

Outreach is the largest and fastest-growing sales execution platform provider that helps companies dramatically increase...

Category Leaders

Outplay is a cloud-based sales enablement software designed to help organizations engage with the target audience and gain...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

150

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

291

5

4

3

2

1

169

92

20

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

72

5

4

3

2

1

55

14

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.

Pros

This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast.
It is very helpful in engaging with prospects and easy to track the activities. Reports feature is very good.
This is THE most modern and user friendly sales engagement platform available. It super easy to use, with excellent analytics and setting options.

Cons

Horrible Customer Service, if you value customer service, this is not the company for you.
NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.
The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.

Cons

I'm still a new user but here are some of the things I dislike about Outplay. Lack of integration with Sales Nav - having to import prospects into Outplay with an Excel sheet is extremely frustrating.
Sometimes delivery is delayed due to sending limits, however sending limits have not been reached.
Seems like on occasion the emails from outplay get stuck in spam filters when individual emails get through.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features81
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Audio/Video Recording
  • Auto-Dialer
  • Automatic Transcription
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Call Transcription
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Coaching Tools
  • Engagement Tracking
  • For Sales Teams/Organizations
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Channel Communication
  • On-Demand Recording
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Predictive Dialer
  • Prioritization
  • Proposal Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Third-Party Integrations
  • User Management
  • Video Support
  • Visual Analytics
  • Workflow Management
  • Total features57
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Audio/Video Recording
  • Auto-Dialer
  • Automatic Transcription
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Call Transcription
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Coaching Tools
  • Engagement Tracking
  • For Sales Teams/Organizations
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Channel Communication
  • On-Demand Recording
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Predictive Dialer
  • Prioritization
  • Proposal Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Third-Party Integrations
  • User Management
  • Video Support
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations73
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations7
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

KP
AvatarImg

Karan P.

Computer Hardware, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Outreach logo

Outreach

Does everything a sales enablement platform needs to do!

Reviewed 3 years ago

This tool helps the entire sales team save hours of routine work! A competitor, Outplay, is giving a good run for their money and I'm tempted to migrate to save $$$ every month but Outreach is deeply integrated into a lot of our other tools, hence sticking to this tool for a while.

Pros

Love all the features offered by Outreach - from email personalization to CRM integration to logging phone calls without breaking a sweat. Quick response from their Customer Support team - even hopped on a call when our issue wasn't resolved. Documentation is extremely helpful and easy to interpret.

Cons

Their pricing plans seem to be on the higher side compared to the rest of the players. VOIP functionality is a little buggy, several recordings were affected from our first day.

BC
AvatarImg

Brad C.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Outplay logo

Outplay

Great cadence solution with amazing support

Reviewed a year ago
Pros

An inexpensive cadence solution for outreach.

Cons

Had some issues with pulling certain information per prospect.

AvatarImg
AvatarImg

Roberto C.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

Awesome Outreach

Reviewed 3 years ago

Reaching out to potential customers is hard and messy. This tool makes it easy and clean.

Pros

It is really easy to use and it has everything you may need for outreach

Cons

I live in Mexico and you cannot get a Mexican phone number yet. Integrating with piesync and zapier would be awesome too.

NM
AvatarImg

Nick M.

Staffing and Recruiting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

Great prgram/Great support

Reviewed 3 years ago

Great.

Pros

Makes automating outreach easy through their different media (email, text, phone, etc. A great program that gets better and better as they constantly add and improve the functionality.

Cons

No real negatives. I would recommend that anyone using the program take the time and have the focus to learn the features and understand the program. Like any other feature-laden product, it may appear a little intimidating, depending on your experience. Once you get into it, it is not complicated at all. Support is very responsive and patient

JK
AvatarImg

Jeff K.

Staffing and Recruiting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

Great multi-channel outreach tool for recruiting firms

Reviewed 12 days ago

Been with Outplay for a few years and love how they continue to evolve the product. Support Team is really responsive.

Pros

Outplay helps us to maintain our outreach cadence through email, LinkedIn, text and calls. Sequences are really easy to build. Love how it integrates with Crelate for a consolidated view of our interactions.

Cons

While there are still enhancements they can make, it is a powerful tool for our firm.

Yn
AvatarImg

Yogesh n.

Banking, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outplay logo

Outplay

My Outbound buddy

Reviewed a year ago
Pros

Outplay helped me and my team set up the entire cadence in one place and also keep an accurate note of all my activities and the number of tasks I am supposed to do every da, Making my outreach quite effective.

Cons

They have a pretty simple user interface but sometimes I find it quite confusing so there is definitely a scope for improvement also on the email tracking feature, make sure it's 100% accurate.

SH
AvatarImg

Steve H.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outplay logo

Outplay

A great way to manage your sales outreach

Reviewed 3 years ago

Outplay has really helped me manage my activities and increase inbound sales traffic.

Pros

Being able to set up customized Sequences to manage your outreach step-by-step through emails, phone calls, etc helps to keep your sales activities optimized. Inbound traffic has increased substantially. Their integration with Crelate has simplified managing prospects and eliminate data entry.

Cons

There could be more granular reporting around sequences.

DC
AvatarImg

Dione C.

Animation, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outplay logo

Outplay

Great for prospecting

Reviewed 3 years ago

If it weren't for [SENSITIVE CONTENT] I would be lost. Now I really like Outplay and I have used Outreach before. I did not buy Outplay so I can't speak to cost and value. I am looking forward to the updates that are coming. I really like the tool for prospecting and for keeping on track with my prospecting sales activities. I would recommend Outplay.

Pros

It's very similar to Outreach. It is great for prospecting. It is not overly easy to master but our account manager [SENSITIVE CONTENT] has always been available to answer my questions and help me learn the software. Great for cold-calling. Great for keeping on track of prospecting sequences.

Cons

You cannot search or bulk edit by ANY field like salesforce or Outreach for example, you cannot ask Outplay "show me all contacts who are in Central time zone". Or "show me all the contacts who have X area codes. You also are limited on views. You cannot modify the views of what you want to see. I have been told this is on the roadmap. It would be nice if there was a service for cold-calling that changed your area code to the same area code as the person you are calling.

AvatarImg
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Clayton D.

Events Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outplay logo

Outplay

Could not ask for more in a product!

Reviewed 2 years ago

Solid and reliable platform, amazing client support (luv is number 1).

Pros

Solid sales enablement platform for organizing touch points and outreach. Extensive list of features, more than most would even use. Great salesforce integration, unique time-saving sync method. Dialer and call recording system is solid and great for managing teams. Great job taking feature requests/ feedback and implementing those ideas.

Cons

The reports/ data section does provide mostly all the insights one needs but lacking in some areas to really refine the sequences, messaging and approach.

PA
AvatarImg

Pratiksha A.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

CompIndia Review on Outplay

Reviewed 2 years ago
Pros

We have been using tools like Outreach, Reply.io, and a few other tools for sales outreach. We then purchased OutplayHQ. We couldn’t have been happier. Their support team is so awesome that it’s superior to some of the enterprise software products we purchased for more than $30K to $50K per year. They’re super helpful, and will even go out of their call of duty to make sure you’re super successful. They...

Cons

Nothing really. If I must pick one, I wish they allowed more email addresses for each user's account.

TC
AvatarImg

Thomas C.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

So happy I found Outplay

Reviewed 2 years ago

Overall my experience as an admin has been great. It's simple to set up and it took less than a day to get everything deployed. I know that our Sales team enjoys using it as well. I'd recommend this to anybody.

Pros

Outplay is a fully featured Sales enablement and marketing platform and after searching for something for so long, I'm very happy that I found it. Currently we're using it to organize new sales leads and areach out to them with custom sequences. Additionally, their built-in dialer and local presence features make phone call outreach simple. If you're looking to a cheaper alternative to something like HubSpot, I can't recommend Outplay enough. Also their customer service is worldclass.

Cons

I really don't have many complaints with Outplay. It's been a great experience using this platform.

KB
AvatarImg

Kieron B.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outplay logo

Outplay

Powerful tool with all the features I need, backed by a team who actually cares

Reviewed 3 years ago

Outplay brings it all together is a cohesive kind of way so I never end up with silos of data and I can be confident about which communications any given prospect has received... and what should happen next.

Pros

Believe me, I have tried a LOT of outreach platforms over the years. The one I was using stopped servicing clients in Australia. And everything else fell short. That is until I found Outplay, which gave me everything I needed at a significantly lower price tag. Multi-channel sequences - my process intertwines LinkedIn, email, calling and miscellaneous tasks (e.g. direct mail, video, etc.). Most platforms...

Cons

When I think about how much time and money I've spent researching a platform that is actually a good fit for me, honestly, I'd be splitting hairs to find things I dislike about the platform.