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VHT Callback
Callback services and alternatives to waiting on hold
(0)
VHT Callback Pricing, Features, Reviews and Alternatives
VHT Callback FAQs
VHT Callback product overview
What is VHT Callback?
VHT Cloud is a hosted callback solution for contact centers that provides callers with alternatives to waiting on hold, and the option to receive or schedule a callback. The system helps organizations reduce caller frustration, leading to more positive experiences, and a more favourable view of agents.
Key benefits of using VHT Callback
Typical customers
Platforms supported
Support options
Training options
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VHT Callback
Starting from
No pricing info
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VHT Callback pricing information
Value for money
5.0
/5
3
Starting from
No pricing info
Pricing options
Value for money contenders
VHT Callback features
Functionality
5.0
/5
3
Total features
12
2 categories
Most valued features by users
Functionality contenders
VHT Callback users reviews
Overall Rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
3
0
0
0
0
Overall rating contenders
Evans T.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
Review source
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The Virtual Hold team has always been extremely responsive to us when we have had questions or concerns about the product. Their technical support staff is one of the best teams that I have worked with. They have always gone above and beyond of what I expected. The Virtual Hold product has really helps us give our customers a great customer experience.
No pros were added to this review
No cons were added to this review
Richard A.
Telecommunications, 10,001+ employees
Used daily for 2+ years
Review source
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Very stable product, very rarely if ever have issues. Support is outstanding. Sales and support staff are always very responsive to questions.
Very stable, rarely if ever have problems. Runs for weeks/months without requiring any attention.
none
Charles T.
Utilities, 1,001-5,000 employees
Used daily for 2+ years
Review source
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This is one very good tool for delivering great customer service. Makes your customer service more efficient by not using resources when not needed.
Works great
No cons were added to this review
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