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VHT Callback

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VHT Callback Alternatives

How do VHT Callback alternatives compare?

GoToConnect and Dialpad stand out as its top competitors based on similarity, popularity and user reviews. When comparing VHT Callback to its top 100 alternatives, Freshdesk has the highest rating, with Zendesk as the runner-up, and VHT Callback ranking 81st place. Zendesk has the most reviews with a total of 2,599, while VHT Callback has 3. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while VHT Callback comes in 79th. Users also say Freshdesk and Zendesk are the easiest to use, while VHT Callback takes 79th place.

What are the top 5 alternatives to VHT Callback?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to VHT Callback

GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

Features

Total

10

91

16

features in common

10

features in common

GoToConnect's unique features

  • Caller ID

  • Fax Management

  • Alerts/Notifications

  • Call Queues

VHT Callback's unique features

  • Communication Management

  • Call Reporting

  • Callback Scheduling

  • Reporting & Statistics

Starting from

$19.95/month

Value for money

4.5

0.5

5.0

What users say about GoToConnect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Dialpad

4.3
(412)

Cloud communications system for enterprises

Features

Total

8

82

16

features in common

8

features in common

Dialpad's unique features

  • Audio / Video Conferencing

  • Call Scripting

  • Archiving & Retention

  • Manual Dialer

VHT Callback's unique features

  • Call Tracking

  • Purchasing & Receiving

  • SMS Messaging

  • Reporting & Statistics

Starting from

$15

Value for money

4.4

0.6

5.0

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Agile CRM

4.2
(406)

Sales and marketing CRM for growing businesses

Features

Total

11

226

16

features in common

11

features in common

Agile CRM's unique features

  • Website Analytics

  • Spam Blocker

  • Third Party Integrations

  • Email Management

VHT Callback's unique features

  • Callback Scheduling

  • Purchasing & Receiving

  • SMS Messaging

  • Call Reporting

Starting from

$8.99/month

Value for money

4.2

0.8

5.0

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

13

79

16

features in common

13

features in common

3CX's unique features

  • Manual Dialer

  • Task Management

  • Microsoft Outlook Integration

  • Meeting Management

VHT Callback's unique features

  • SMS Messaging

  • Reporting & Statistics

  • API

Starting from

350

Value for money

4.3

0.7

5.0

What users say about 3CX's value for money

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Jimmi N.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

11

168

16

features in common

11

features in common

Zoho Desk's unique features

  • Productivity Analysis

  • Web Forms

  • Client Portal

  • Customer History

VHT Callback's unique features

  • Call Tracking

  • Purchasing & Receiving

  • Callback Scheduling

  • Call Reporting

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

13

196

16

features in common

13

features in common

Zendesk's unique features

  • Asset Tracking

  • Corrective and Preventive Actions (CAPA)

  • Support Ticket Tracking

  • Email Templates

VHT Callback's unique features

  • Call Tracking

  • Purchasing & Receiving

  • Callback Scheduling

Starting from

19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

Features

Total

12

133

16

features in common

12

features in common

PanTerra Networks' unique features

  • Data Migration

  • HIPAA Compliant

  • Document Storage

  • SIP Trunking

VHT Callback's unique features

  • IVR / Voice Recognition

  • Predictive Dialer

  • Call Center Management

  • Multi-Channel Communication

Starting from

$9.95/month

Value for money

4.3

0.7

5.0

What users say about PanTerra Networks' value for money

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

7

48

16

features in common

7

features in common

SpitFire's unique features

  • Conferencing

  • CRM

  • FCC Compliance

  • Inbound Call Center

VHT Callback's unique features

  • Purchasing & Receiving

  • Call Reporting

  • SMS Messaging

  • Multi-Channel Communication

Starting from

$70/month

Value for money

3.9

1.1

5.0

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Balto

4.7
(3)

Call center phone coaching for sales & customer service reps

Features

Total

7

47

16

features in common

7

features in common

Balto's unique features

  • Monitoring

  • Goal Setting / Tracking

  • Agent Interface

  • Multi-Language

VHT Callback's unique features

  • Call Center Management

  • Call Reporting

  • SMS Messaging

  • Queue Management

XenCall

4.1
(16)

Predictive dialer and CRM for call centers.

Features

Total

12

82

16

features in common

12

features in common

XenCall's unique features

  • Call List Management

  • Data Management

  • Lead Capture

  • Call Scripting

VHT Callback's unique features

  • SMS Messaging

  • Purchasing & Receiving

  • Mobile Access

  • Multi-Channel Communication

Value for money

3.8

1.2

5.0

What users say about XenCall's value for money

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Playvox

4.8
(71)

Quality Assurance Software for customer service teams.

Features

Total

4

78

16

features in common

4

features in common

Playvox's unique features

  • Search/Filter

  • CRM

  • Single Sign On

  • Alerts / Escalation

VHT Callback's unique features

  • Purchasing & Receiving

  • IVR / Voice Recognition

  • SMS Messaging

  • Call Center Management

Value for money

4.8

0.2

5.0

What users say about Playvox's value for money

The integration with Slack makes it great for the day to day interaction with the agents. Great support team, our experience with them was really great, 10 points for customer success and support.

CP

Cel P.

PlayVox is a tool that makes our quality processes increasingly efficient and dynamic, bringing good results and possibilities to our continuous improvement efforts.

VC

Victor C.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

13

70

16

features in common

13

features in common

VoIPstudio's unique features

  • File Transfer

  • Computer Telephony Integration

  • Activity Dashboard

  • Contact Database

VHT Callback's unique features

  • Predictive Dialer

  • Purchasing & Receiving

  • Callback Scheduling

Starting from

$4.99/month

Value for money

4.8

0.2

5.0

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

AR

Anonymous Reviewer

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

13

88

16

features in common

13

features in common

uContact's unique features

  • Text to Speech

  • Collaboration Tools

  • Phone Key Input

  • Automated Routing

VHT Callback's unique features

  • Purchasing & Receiving

  • Mobile Access

  • SMS Messaging

Noble Suite

3.9
(13)

Omnichannel contact management with compliance

Features

Total

7

36

16

features in common

7

features in common

Noble Suite's unique features

  • Call Monitoring

  • Lead Management

  • Knowledge Base Management

  • FCC Compliance

VHT Callback's unique features

  • Purchasing & Receiving

  • Call Reporting

  • API

  • Multi-Channel Communication

Value for money

3.4

1.6

5.0

What users say about Noble Suite's value for money

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

9

113

16

features in common

9

features in common

Quiq Messaging's unique features

  • Inbox Management

  • Appointment Management

  • Inbound Call Center

  • Customer Segmentation

VHT Callback's unique features

  • Call Tracking

  • Purchasing & Receiving

  • Call Recording

  • Call Reporting

Starting from

$6,000/month

Value for money

4.5

0.5

5.0

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

12

52

16

features in common

12

features in common

Zadarma's unique features

  • Inbound Call Center

  • Lead Generation

  • SIP Trunking

  • Call Scripting

VHT Callback's unique features

  • Callback Scheduling

  • Communication Management

  • Call Reporting

  • Queue Management

Starting from

$5/month

Value for money

3.7

1.3

5.0

What users say about Zadarma's value for money

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Fails all the time, terrible customer support, they take your money and then ask.

AR

Anonymous Reviewer

NICE CXone

4.2
(457)

Cloud Contact Center Software

Features

Total

11

108

16

features in common

11

features in common

NICE CXone's unique features

  • Real-Time Chat

  • Event Triggered Actions

  • Manual Dialer

  • Surveys & Feedback

VHT Callback's unique features

  • Purchasing & Receiving

  • Call Reporting

  • Communication Management

  • Reporting & Statistics

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Five9

4.2
(387)

Cloud contact and call center software

Features

Total

14

131

16

features in common

14

features in common

Five9's unique features

  • Archiving & Retention

  • Anti Spam

  • Call Screening

  • Scheduled Recording

VHT Callback's unique features

  • Purchasing & Receiving

  • Mobile Access

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about Five9's value for money

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

12

191

16

features in common

12

features in common

LiveAgent's unique features

  • File Sharing

  • Call Routing

  • Cataloging/Categorization

  • Fraud Detection

VHT Callback's unique features

  • SMS Messaging

  • Predictive Dialer

  • Purchasing & Receiving

  • Call Tracking

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Bitrix24

4.0
(466)

100% free CRM, collaboration and communication tool suite

Features

Total

10

356

16

features in common

10

features in common

Bitrix24's unique features

  • Timesheet Management

  • Media Library

  • Voice Mail

  • Brainstorming

VHT Callback's unique features

  • Call Tracking

  • Purchasing & Receiving

  • Callback Scheduling

  • Call Reporting

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Twilio

4.6
(248)

Voice and messaging for your web and mobile applications

Features

Total

9

77

16

features in common

9

features in common

Twilio's unique features

  • Text to Speech

  • Data Management

  • Shortcodes

  • Prototype Creation

VHT Callback's unique features

  • Call Tracking

  • Mobile Access

  • Callback Scheduling

  • Call Reporting

Starting from

$0.01

Value for money

4.3

0.7

5.0

What users say about Twilio's value for money

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

OM

Or M.

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

AR

Anonymous Reviewer

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

7

126

16

features in common

7

features in common

InfoFlo's unique features

  • Multiple Parties

  • Document Storage

  • Blended Call Center

  • Open Database Design

VHT Callback's unique features

  • Call Tracking

  • Call Reporting

  • API

  • Callback Scheduling

Value for money

4.6

0.4

5.0

What users say about InfoFlo's value for money

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

12

195

16

features in common

12

features in common

Salesforce Service Cloud's unique features

  • Inventory Management

  • Planning & Zoning

  • Release Management

  • Code Enforcement

VHT Callback's unique features

  • Callback Scheduling

  • Call Tracking

  • Call Reporting

  • Communication Management

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Talkdesk

4.6
(668)

The world's leading cloud-based contact center software.

Features

Total

11

96

16

features in common

11

features in common

Talkdesk's unique features

  • Interaction Tracking

  • Customizable Fields

  • PCI Compliance

  • Real Time Analytics

VHT Callback's unique features

  • Multi-Channel Communication

  • Mobile Access

  • Callback Scheduling

  • Call Reporting

Value for money

4.5

0.5

5.0

What users say about Talkdesk's value for money

Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.

MJ

Maria Jose T.

It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.

AG

Anthony G.

Aircall

4.3
(225)

Phone system for support and sales teams

Features

Total

14

102

16

features in common

14

features in common

Aircall's unique features

  • Caller ID

  • Multiple User Accounts

  • Manual Dialer

  • Alerts/Notifications

VHT Callback's unique features

  • Communication Management

  • Call Tracking

Starting from

$30/month

Value for money

4.1

0.9

5.0

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

LogMeIn Rescue

4.7
(127)

Remote support for helpdesks, call centers and organizations

Features

Total

7

62

16

features in common

7

features in common

LogMeIn Rescue's unique features

  • File Sharing

  • Interaction Tracking

  • Blended Call Center

  • Remote Support

VHT Callback's unique features

  • Call Center Management

  • Call Reporting

  • SMS Messaging

  • Communication Management

Starting from

$149/month

Value for money

4.2

0.8

5.0

What users say about LogMeIn Rescue's value for money

It is really an amazing experience, it made our life very easy and customers really loved the option to have icon on their desktops that they just double click on it to ask for support.

AR

Anonymous Reviewer

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

JP

Jed P.

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

9

70

16

features in common

9

features in common

Qubicles' unique features

  • Progressive Dialer

  • Real Time Data

  • Summary Reports

  • Blended Call Center

VHT Callback's unique features

  • Call Tracking

  • Mobile Access

  • SMS Messaging

  • Reporting & Statistics

Starting from

$0.02

Value for money

4.8

0.2

5.0

What users say about Qubicles' value for money

The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.

SB

Smitha B.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

DA

Daryl A.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

15

131

16

features in common

15

features in common

Genesys Cloud's unique features

  • Self Service Portal

  • Help Desk Management

  • Email Templates

  • Drag & Drop

VHT Callback's unique feature

  • Purchasing & Receiving

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Kixie PowerCall

4.8
(151)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

10

74

16

features in common

10

features in common

Kixie PowerCall's unique features

  • Computer Telephony Integration

  • Hotkeys

  • Phone Key Input

  • Call Tagging

VHT Callback's unique features

  • Communication Management

  • Purchasing & Receiving

  • Multi-Channel Communication

  • Mobile Access

Starting from

$29/month

Value for money

4.7

0.3

5.0

What users say about Kixie PowerCall's value for money

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

PhoneBurner

4.9
(143)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

10

107

16

features in common

10

features in common

PhoneBurner's unique features

  • Performance Management

  • Meeting Management

  • Caller ID

  • Progressive Dialer

VHT Callback's unique features

  • Multi-Channel Communication

  • Predictive Dialer

  • Queue Management

  • Mobile Access

Starting from

$149/month

Value for money

4.7

0.3

5.0

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

Channels

4.8
(36)

Power up your customer service

Features

Total

12

96

16

features in common

12

features in common

Channels' unique features

  • Appointment Management

  • Manual Dialer

  • Customer Database

  • Computer Telephony Integration

VHT Callback's unique features

  • Multi-Channel Communication

  • Predictive Dialer

  • Purchasing & Receiving

  • Communication Management

Value for money

4.9

0.1

5.0

What users say about Channels' value for money

Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates.

Tom D.

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

ProcedureFlow

4.9
(26)

Cloud-based knowledge management software

Features

Total

1

34

16

features in common

1

features in common

ProcedureFlow's unique features

  • Email Invitations & Reminders

  • Self Service Portal

  • Knowledge Base Management

  • Workflow Management

VHT Callback's unique features

  • Call Center Management

  • Callback Scheduling

  • API

  • Queue Management

Value for money

4.8

0.2

5.0

What users say about ProcedureFlow's value for money

Cost effective with a great collaboration feature that allows users to interact and continuously improve processes. Procedure Flow is user-friendly and easy to use.

CU

Christopher U.

The main problem that I have with it is the inability to print off the information which forces employees to log in on a computer to access an SOP.

KF

Kenton F.

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Features

Total

9

89

16

features in common

9

features in common

Wix Answers' unique features

  • Workflow Configuration

  • Search/Filter

  • Customer Complaint Tracking

  • Commenting/Notes

VHT Callback's unique features

  • Communication Management

  • Predictive Dialer

  • IVR / Voice Recognition

  • Purchasing & Receiving

Starting from

$24/month

Value for money

4.3

0.7

5.0

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

11

65

16

features in common

11

features in common

Freshcaller's unique features

  • Call Scripting

  • Collaboration Tools

  • SIP Trunking

  • Outbound Call Center

VHT Callback's unique features

  • Callback Scheduling

  • Communication Management

  • SMS Messaging

  • Purchasing & Receiving

Starting from

$15/month

Value for money

3.7

1.3

5.0

What users say about Freshcaller's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

XCALLY

4.8
(82)

Omnichannel contact center management

Features

Total

12

69

16

features in common

12

features in common

XCALLY's unique features

  • CRM

  • Computer Telephony Integration

  • Database Support

  • Real-Time Chat

VHT Callback's unique features

  • Communication Management

  • Purchasing & Receiving

  • Mobile Access

  • Call Tracking

Value for money

4.7

0.3

5.0

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

RingCentral Contact Center

4.3
(156)

The Collaborative Contact Center solution from the industry

Features

Total

13

97

16

features in common

13

features in common

RingCentral Contact Center's unique features

  • Call List Management

  • Search/Filter

  • Chat/Messaging

  • Manual Dialer

VHT Callback's unique features

  • Communication Management

  • Purchasing & Receiving

  • SMS Messaging

Value for money

4.1

0.9

5.0

What users say about RingCentral Contact Center's value for money

Janna was my technical support representative and she was excellent. She had a great attitude.

MK

Mandy K.

So far so good, very helpful. I like that a human answers the phone if I have questions or I can go through the chat feature.

ca

christine a.

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

12

95

16

features in common

12

features in common

CallTrackingMetrics' unique features

  • Manual Dialer

  • Automated Routing

  • List Management

  • Fax Management

VHT Callback's unique features

  • Callback Scheduling

  • Call Reporting

  • Reporting & Statistics

  • Purchasing & Receiving

Starting from

$39/month

Value for money

4.6

0.4

5.0

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

The support team is also consistently helpful and responsive as is our dedicated account representative.

SK

Stephen K.