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Cloudflare
5
416
4
86
3
14
2
1
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance & Security for Any Website
Table of Contents
Cloudflare - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Cloudflare overview
Based on 524 verified user reviews
What is Cloudflare?
By industry, Cloudflare reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for Cloudflare cited by reviewers is website security (66% of reviewers).
What are the most popular integrations for Cloudflare?
The Cloudflare integration most frequently cited by reviewers is WordPress, a website builder product rated 4.8 out of 5 for its integration with Cloudflare.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Websites
DNS Management
Security and Performance
Training and Learning Curve
Slow and impersonal support
Cloudflare’s user interface
Cloudflare reviews
Overall rating
4.7
/5
524
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.88/10
5
4
3
2
1
416
86
14
1
7
Kaushik P.
CEO
Kaushik P.
CEO
David V.
Lead Developer
Jerry L.
Owner
ville p.
Specialist
Kaynan S.
Software Engineer
Who uses Cloudflare?
Based on 524 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Cloudflare's key features
GetApp's analysis of 52 verified user reviews collected between July 2021 and July 2024 identifies Cloudflare's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Cloudflare's robust DDoS protection capabilities. They highlight the automatic threat detection and mitigation, which keeps their environments secure. Users report that the setup is minimal and effortless, making it extremely useful. They find the protection invaluable, especially for websites without a full-time IT team. Reviewers indicate that Cloudflare provides enterprise-grade protection at little or no cost, and the service has saved their infrastructure multiple times. They also mention the 'under attack' mode as a helpful aspect. Of the 26 Cloudflare users who gave detailed accounts of their use of DDoS Protection, 96% rated this feature as important or highly important.
Paul S.
Software Engineer
Tim G.
Customer Service Executive
Muhammad S.
System engineer
Paul P.
Head of Engineering
Reviewers highlight Cloudflare's firewall capabilities for their flexibility and ease of configuration. They find it effective in blocking threats like spammers, bad bots, and visitors from specific IP addresses or countries. Users appreciate the ability to set up custom rules easily, even on the free plan. They report that Cloudflare's firewall helps secure sensitive data and provides fine-grained access control. Reviewers also note the integration with other security measures, enhancing overall protection for their servers and websites. Of the 22 Cloudflare users who gave detailed accounts of their use of Firewalls, 91% rated this feature as important or highly important.
All Cloudflare features
Features rating:
Cloudflare alternatives
Cloudflare
Starting from
20
Per month
Invicti
Starting from
No pricing info
ESET Endpoint Security
Starting from
304
Per year
Datadog
Starting from
15
Per month
Cloudflare pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- CDN
- Easy-to-Use DNS
- Fast
- Free Managed Ruleset
- Network Prioritization
- PCI DSS 3.2 Compliance
- Protection for Layers 3-7
- Role-Based Account Control
- Single-Sign-On (SSO) Support
- Universal SSL Certificate
- Unmetered Ddos
User opinions about Cloudflare price and value
Value for money rating:
To see what individual users think of Cloudflare's price and value, check out the review snippets below.
Kaushik P.
CEO
Kaushik P.
CEO
Cloudflare integrations (31)
Integrations rated by users
We looked at 524 user reviews to identify which products are mentioned as Cloudflare integrations and how users feel about them.
Integration rating: 4.8 (22)
“Easily embed videos on your Wordpress website.”
Tanner R.
Fractional CMO
Integration rating: 5.0 (9)
“This is great for a development team”
Lisa N.
Software Engineer
Integration rating: 4.8 (4)
“Google Analytics is important for adding website and conversion context to marketing decisions. Combining analytics data with campaign performance makes the recommendations more useful than reviewing media metrics alone.”
Garry L.
Analytics Director
Integration rating: 4.3 (3)
Integration rating: 4.7 (3)
“Because it was necessary to produce referral codes backend with high security.”
Eric F.
Voice Over
Integration rating: 5.0 (2)
Cloudflare customer support
What do users say about Cloudflare customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cloudflare customer support.
A fair number of users found Cloudflare's support team responsive, friendly, and effective when resolving issues or escalations.
Multiple users appreciated the availability of support channels like tickets and phone, and found documentation helpful for self-service.
A number of users reported slow response times, especially for lower-tier plans or urgent issues, making support feel inaccessible.
Multiple users found it difficult to reach live support, citing lack of real-time chat and cumbersome ticket processes.
Support options
Training options
To see what individual users say about Cloudflare's customer support, check out the review snippets below.
“Customer support was timely, effective and easy to use.”
Nathan H.
Principle
“I'm not happy with their customer service because they never respond soon enough to help us with problems.”
Christopher H.
CEO
Cloudflare FAQs
Q. What is Cloudflare used for?
Cloudflare speeds up and accelerates your site by distributing your sites content around the world then delivering it using the fattest pipes and the best protocols. By using HTTP/2 with an SPDY fallback, Cloudflare can deliver content rapidly to your end users. Using 79 datacenters (and growing) around the world, Cloudflare can ensure your content is never too far away from your end user. Through Railgun, Cloudflare can eliminate costly delays caused by the speed of light when distributing dynamic content. Cloudflare has consistently set records for mitigating the largest DDOS attacks. Cloudflare can protect your website from content scraping through reputation checks and application level attacks through a Web Application Firewall (e.g. for SQL Injection and XSS attacks). When Cloudflare successfully defended Spamhaus, Akamai's chief architect stated it was "the largest publicly announced DDoS attack in the history of the Internet." Cloudflare operates one of the fastest and most secure DNS networks in the world with advanced functionality including CNAME Flattening and Instant DNS Updates.
Q. What level of support does Cloudflare offer?
Cloudflare offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support
