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IDrive Logo
IDrive

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Cloud backup and storage service for PC, mobile, and servers

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(11)

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IDrive Pricing

Pricing overview

Value for money rating

4.7

/5

1K

Price starts from

99.50

Per year

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Plans include:

- IDrive Personal - $99.50/year - one user, backup unlimited computers
- IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage
- IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account
- IDrive 360 EndPoint - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes
-IDrive c2c Backup for Google Workspace and Office 365 backup. Starts at $20/seat/year
- IDrive e2 Cloud Storage - an S3 compatible cloud object storage solution that supports storing data in the cloud, off-site disaster recovery, an active and accessible data archive, and long term storage.
- IDrive Cube - starts at $99.50/month for 2TB and unlimited licenses. High Performing Onsite Business Continuity and Disaster Recovery (BCDR) Solution.
- IDrive BMR Pro - starting at $99.50/month - high-performing BMR functionality with onsite disk image backup -Starts at 6TB with 6TB of cloud backup included

What users say

With cloud storage pricing increasing, IDrive offers a great solution for those looking to switch over to their platform. They offer awesome deals for users that are first time users.
The price of the service, if you are able to find some offer online, is very good compared to the other options. There are clients for most of the OSes.

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Reviewers who mentioned pricing said:

BT
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Ben T.

Music, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Attractive Offer But Doesn't Function As Described

Reviewed 20 days ago

Frustrating. I can't recommend this product.

Pros

The price is very reasonable and the fact you can back-up multiple devices at no extra cost is a handy feature.

Cons

I have been trying to back-up my devices with iDrive for over a week now. The back-ups fail every time and completely eat up my broadband connection despite tweaking the 'throttle' feature in the app. Despite being in regular contact with customer service I can not get iDrive to back-up my files to their server.

Vendor response

Hi, thank you for the review. Mind emailing us at publicrelations@idrive.com so we can look into this for you?

EP
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Emmanuel P.

Computer Networking, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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iDrive Cloud Backup is a game-changer in the realm of data protection.

Reviewed 22 days ago
Pros

Its user-friendly interface and easy setup make it a joy to use. The backup and restore processes are impressive, ensuring that your data is safe without interrupting your workflow. The security measures are top-notch, with 256-bit AES encryption providing peace of mind that your data is secure. The ability to sync files across multiple devices is a standout feature, making it easy to access your files anytime, anywhere. The 24/7 customer support is responsive and helpful, always ready to assist with any issues. Overall, iDrive Cloud Backup is a reliable, efficient, and secure choice for all your data backup needs.

Cons

While the service is excellent, I believe it is too expensive since there is no unlimited data storage.

VM
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Vasil M.

Photography, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A secure future for both mine and those of my loved ones digital memories found its final place to stay save!

Reviewed a month ago
Pros

The quick customer support answers, the price, the quick speed, and the choice of software for different devices.

Cons

Does not having the future 'Download All' for the link I share with friends.

JJ
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Jordan J.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service at a great price.

Reviewed a month ago

Excellent, does what I needed it to do and the software works.

Pros

The ease of setting up nightly incremental backups with the iDrive software.

Cons

Software could have been a little more user friendly and robust.

BK
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Bill K.

Writing and Editing, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top-rated, proven effective, and support is A++

Reviewed 2 months ago

It's reasonably priced, it's fast and intuitive, and it leaves me confident that my data is secure and backed up.

Pros

Product came recommended by several articles I read. Installation and setup was easy. Price was in line with other alternatives. And when i had problems with scheduled backup (on my end, not problems with iDrive software), the customer service rep was patient and knowledgeable, and helped me sort out the issue quickly and without stress.

Cons

I haven't encountered any problems with iDrive so far.

WR
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William R.

Computer Games, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iDrive Review

Reviewed 23 days ago

So far, highly positive. It's given me peace of mind when working that my files are safe and easy to access.

Pros

I appreciate the ease of use, the quickness of the initial set up, its cost-efficient price and how newcomer friendly the service has been.

Cons

The layout and aesthetic could be more attractive.

GG
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Greg G.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A backup platform that doesn't quite work as a cloud storage solution.

Reviewed 2 years ago

I've been wanting to back up my image archive for a few years now, after a few scary experiences with FreeNas and TrueNas. I'm just a small photo business with around 30TB of assets and yet the likes of Google and Amazon treat me like I'm Nasa and want to sell me enterprise-level solutions. I don't have time to wade through their incomprehensible marketing and no need for their features, just a little...

Pros

Good initial space allocation that is suited to the needs of content creators. Great price. Simple to use once set up.

Cons

Designed for backup so all its features want to mirror what's on your server / workstation. It doesn't work very flexibly as a stand-alone cloud drive. You can't manage your files once in the cloud with the same flexibility as an OS. The website doesn't state how much the product costs after the introductory offer which I'm sure holds a lot of people back. There is no feature to expand storage on personal accounts beyond the original 10TB offered as of May 2022.

TS
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Tomas S.

Research, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good value and simple to deploy backup

Reviewed 8 months ago
Pros

iDrive is a great value backup product. It's easy to deploy, simple but powerful set of options and does everything i need. Perfect if you just want a simple backup solution with a good amount of storage which can be shared across a number of computers. Excellent set and forget backup package.

Cons

It would be nice if they supported the ability to seed the backup with a drive, they offer this in some regions but not in UK. Great that they now offer a 2TB option as well as the 5TB option.

DS
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Dario S.

Telecommunications, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use cloud backup solution with affordable price

Reviewed a year ago

Finally I don't have to worry about private files in case of HW failures.

Pros

I use IDrive for personal use. I purchased it around BlackFriday with nice promo price for 10TB storage for 1 year.It has the best and the most user friendly Windows client application which allows to setup backup/restore files, to schedule backup tasks, it supports incremental backups, offers definition of folders which will be automatically synced with cloud storage and also to perform complete computer...

Cons

Huge price increase after 1 year promo price period expires. Hopefully, there will be some promotions before expiry which will allow existing users to prolong subscription under better price.I like to fly with my drone and record videos. Beware that there is a huge problem with IDrive related to file size limit. If you need to share files bigger that 2GB, unfortunately IDrive won't be a solution for you unless you prepare your files by splitting them into smaller ones.

DB
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Dean B.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good for back up not good for a quick retrieval

Reviewed 7 months ago

My overall experience is mixed. I believe a iDrive does very good with seamless back up. I believe they manage the portions very well. I believe it’s easy to select what you want to back up. The encryption is very good. The seamless ease-of-use is very good. The technical support is pretty good. Like I said one guy was a little patronizing. However, I believe that was the only problem with customer service. I do think their customer service is very good in their sales were very good. Also the price is out of this world stellar.

Pros

Weather like most about idrive was, it was truly plug-and-play simple to back things up. It was also very easy to manage the user interface and the customer support was top notch.

Cons

iDrive took 72 hours to download a 650 GB file and still after 72 hours it was only 71% complete. I ran a random junk Internet test to verify with a different service and it downloaded 275 GB in three hours on my connection I was on the phone with customer service three separate times and they told me everything should be working correctly and they seemed a little patronizing.

AP
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Alisa P.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy cloud backup for personal or small business use

Reviewed 3 years ago

IDrive is an economical way to provide cloud backup as a "last resort" back up against ransomeware attacks. For my use and the use of my clients, it is easy to install, easy to use, and provides a free means of seeding large back ups. I did need to use it on a Linux (Ubuntu) system. I am learning Linux and found that using their Linux option required a fair amount of research to get it working. However, once I had installed all the requisite free software to make it work, I discovered that the online interface was easy to use.

Pros

One account could back up data from multiple computers. The price was lower because this solution did not include extra services that, in this instance, were extraneous to my and my clients needs.

Cons

Idrive states that it is compatible with Linux. It is, however, there is no program to install, only a series of Perl scripts. I am not super familiar with Linux and it took a couple hours and research to get this functionality working. Once that investment was complete, it worked very well fron the web interface.

CY
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Calum Y.

Telecommunications, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gets the job done, simple to use.

Reviewed 10 months ago

Excellent value, no issues with upload speed. Allows data to be secured with a key only you have access to for privacy.

Pros

I have been using IDrive for several months now, and it is doing a great job of backing up my primary C drive as well as my two auxiliary drives full of RAW format photos and 4k video footage.It is simple to use and set up, and seems good enough for pro use. It also doesn't put too much of a load on the system unlike some competing products. I'm glad I purchased it, and it's a good value.

Cons

At this time there is nothing I do not like about IDrive.

BR
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Briony R.

Writing and Editing, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Backup software is poor compared with other options

Reviewed 6 months ago

I suspect the downsides are a case of 'you get what you pay for', but as long as my data is reliably stored somewhere, it's hard to complain too much about everyday use. If other options are comparable in price upon next renewal, I would almost certainly switch away for the benefit of better backup software, even though it means having to re-upload everything again.

Pros

The price is good, based on an introductory special offer.

Cons

The software - particularly for the initial backup, when a lot of data will be transferred - is poor: - there's no threading available and limited throttling options, and the impact on performance was significant even on a high-spec machine - the 'time left' for backup of a large amount of data always sits at just under 23 hours (it doesn't seem to go over 24h) - there is no feature to prevent the computer from sleeping while backup takes place - there is no auto-resume upon restart, only a message that the backup has failed, and then a wait until the next scheduled backup unless you manually resume

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Chris N.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inexpensive online backup with extra features

Reviewed 2 years ago

Idrive is my sole online backup, it also has a ton of other features that I have found useful. File sharing, phone photo backup and sharing, a dropbox like file synchronization. It seems like every time I check there are more features added.

Pros

The online backup, once you have it uploaded, works very well. It can be slow to upload large amounts of files to start but I use Idrive express (free) which really speeds up priming the pump. Rather than uploading 800 gb in file backups and 1.2tb in image backups, they send a hard drive, you fill it up directly from your devices and then ship it back at no additional cost. Once they receive it they put it online and you can sync your online backup and it will add the files created in the meantime. Much less bandwidth needed, and everything is encrypted in case the drive ends up lost en-route home.

Cons

Image backup takes significantly longer than regular image backup software. not something that would be tolerable as a standalone solution.

DI
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Danilo I.

Computer & Network Security, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A comprehensive and affordable backup solution for all your devices

Reviewed a year ago

the overall experience is very satisfatory.any problem on set it up (quite easy and straightforward), any problem on data restoration (everything was in where it was expected to be), any problem in support (they are always present)

Pros

The most important features for which I choose this solution is the availability of clients for all the platforms we are using.the cost was the second element and idrive was the spectacularly winner of that competitionI can backup with the same application mobiles, NAS and desktops

Cons

If I've to find a concern on the service the fact that I can only share between clients a single directory with a fixed name is a limitation. I rather prefer to sync a number of directories of my choice between users' clients.currently this feature is not (I hope yet) available

PB
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Paul B.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Capable and reliable

Reviewed 4 years ago

I used I drive some years ago but had reliability issues and so switched to another product until their offering was withdrawn, so I tried iDrive again and found that the issues I experienced before had been addressed. Having used it for 3 years now I have not changed my opinion. It’s feature set is modest and adequate, but somewhat lacking for the local backup option, which should be viewed as something of a bonus, rather than a reason to purchase.

Pros

Simple to use, pretty good configuration options, ability to backup locally and to cloud, competitive pricing.

Cons

Inability to manage local backups ( sync deletions) which can be done in cloud.

DW
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David W.

Computer & Network Security, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An absoloute must have

Reviewed 4 months ago

Having used the product for a few weeks its hard to find much fault with it. The cloud back is very important and after the initial backup its very fast. The continuous data protection is also very important along with the full backup options. Very pleased with the service so far.

Pros

Simple to use Good value for money No Throttling Advanced features available The Mobile app is very good Can manage own security keys

Cons

Only some mild concern on the data cap but it meets my needs.

ZH
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Zubin H.

Media Production, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really impressed to far

Reviewed 5 months ago

Overall I'm really pleased, the cloud backup market has clearly expanded significantly since I last shopped around and I'm very impressed with this service.

Pros

I switched to IDrive recently after a bad experience with my previous system, Arq. Immediately IDrive has been better in every way I can perceive so far. The software is much clearer, better organized, and easier to use, but I haven't noticed any lack of features. I'm using it to backup my work drives to the cloud drive, both running a daily full backup as well as hourly 'Continuous Data Protection' backups. I love that i can then access that data from other computers, vs Arq which has a very limited feature set for accessing your backups (only from the computer that initiated the backups, only from the desktop application). It's also much cheaper!

Cons

I honestly haven't noticed any downsides so far, will be doing a test of the backup retrieval process soon.

DE
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David E.

Research, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Inexpensive storage with great basic functionality

Reviewed 2 years ago

Pretty good. Upload speeds are limited by my bandwidth and I would definitely use the mail-in Express service if the UK shipping charges were more reasonable, or they had a UK-based upload service. Backups have worked as expected and I hope never to have to use the recovery service for anything other than testing purposes.

Pros

The cost per terabyte is commendably low and was the initial reason I tested iDrive. All the basic functionality was available in the desktop app that I needed - scheduled backups of internal and external media. Initial testing showed that everything worked pretty much as expected 'out of the box' and that backups could be easily restored. I was sufficiently impressed to purchase the software. I've...

Cons

All timings by the software use PST (Pacific Standard Time) and a US format timestamp. I'm on the other side of the world and it seems nonsensical for me to schedule a 9 am backup on the 10th of November (10/11/22) to find that the system records it as being made at 3 am on 11/10/22. If backups are daily and no more frequent this shouldn't be an issue, but it could well cause problems (or at least...

PJ
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Prince J.

Media Production, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use but Customer Support Needs Improvement

Reviewed 2 years ago
Pros

I love how easy the product is to actually use. When I first used it, I thought I was getting the hang of it, but it was doing something I didn’t understand. But that was easy to overcome and with a little bit of practice, became easier and easier. Love this product for sharing files between members of my team and for the price - absolutely amazing! We are a small team and only a small number of us...

Cons

My main complaint is customer support. I called twice and chatted once with IDrive’s support and was met with snarky characters that had rude attitudes toward me. They also didn’t seem to understand the IDrive product. I asked if I can use the Cloud Sharing without Sync on because it was taking up the space on my computer (which I did not want). One rep was very quick to offer me my money back as...

GW
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GERALD W.

Entertainment, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent backup program

Reviewed 3 years ago

Backups are crucial. Idrive does it well for a very competitive cost and good support. It takes a bit of time to set and learn its functions up but once working, it basically takes care of itself. It's a good program at a good price.

Pros

For years I've used Onedrive but also use Idrive for extra security. One aspect of Idrive I like is that you can do both local and cloud backups. I have external hard drives connected to my two computers and having a physical backup is an extra layer of security that is important. Also, a full restore of a crashed hard drive can take days to do online but probably less than an hour from a local...

Cons

The Idrive interface has a bit of an old fashioned look and setting it up for the first time is less intuitive than it should be. That's where excellent support comes in. But once you figure it out and select the folders to backup, it basically works in the background and can be left alone, for years if necessary without intervention. I did need to contact support to figure out how to backup Outlook files. That's been my only hiccup with the program.

GD
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Gary D.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good price for cloud backup and intuitive interface.

Reviewed 2 years ago

I was a little concerned because their introductory price seemed too good to be true… but the service is great and the current annual fee at renewal seems very reasonable.

Pros

I am paranoid about having everything backed up with redundancies. I save everything in a digital format— all of my old family photos have been scanned high res and fixed, family movies, legal and personal documents, my music, receipts, owner’s manuals, etc. The software interface is very intuitive and was easy to set up which folders I wanted backed up. The software seems to use less computer resources and CPU then other cloud service I have tried.

Cons

No complaints. The software is efficient and intuitive.

TB
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Thierry B.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Actually way better then expected !

Reviewed 2 years ago

The only thing I didn't test so far is their support. And this is because of a very good reason : Everything works like a charm for me ! For the rest I manage to setup my workflow about backup and other things very smoothly thanks to their clear documentation.

Pros

I've reach a point were I couldn't store data anymore with Google One, unless paying way too much for my situation. I've found a very cheap deal to test iDrive, and I have to admit that not only it does all the things I wanted, but I've discovered that it allows me to setup and do much more than that actually ! I'm located in Europe (Belgium), and the transfer speed is really for for me.

Cons

I can't find anything so far that I don't like about it...

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Joe W.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Used to be good but not any more

Reviewed 5 years ago

They used to be so good! I don't know what happened to them. New owners? New development and support team? Their Support crew didn't seem very interested and I frequently had to prompt them into action. When I cancelled my old account they still tried to charge me a subscription renewal for it - turns out they deliberately obscure the process needed to cancel so you think you've cancelled when you...

Pros

I used to use a legacy version of iDrive on a legacy plan. It worked great. I was always impressed with them keeping versions of files and retaining deleted files indefinitely. Nothing else out there touches it for features. Unfortunately it simply doesn't work any more.

Cons

I wanted to upgrade to a modern plan and for that I had to upgrade to the current version of iDrive. It never worked. Not once. Many emails to and from iDrive Support and they could not get it to work. Keep in mind the old version worked perfectly for years on this machine. It would hang for 12+ hours in "preparing file list" even when I reduced the backup set to a single file of only 1Kb in size.

AS
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Amit S.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best cloud drive in terms of performance and price.

Reviewed a year ago

Additionally, I would like to highlight the responsiveness of your customer support team. When I encountered a minor issue with the app, I reached out for assistance, and I was pleasantly surprised by the prompt and helpful response I received. The level of support provided demonstrates your commitment to ensuring customer satisfaction.

Pros

Dear [App Developer],I am writing to express my sincere appreciation for your outstanding app. I recently had the opportunity to use it, and I must say that I am thoroughly impressed with the quality and functionality it offers. It has truly exceeded my expectations.First and foremost, I want to commend your app's intuitive user interface. The design is sleek, modern, and user-friendly, making it incredibly...

Cons

Only con i feel is it prompt every time I delete files from backup.