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LogDNA Pricing, Features, Reviews and Alternatives

LogDNA product overview

What is LogDNA?

LogDNA is an award-winning log observability company. Recent accolades include the 2020 Enterprise Tech 30 list, the Forbes 2019 Cloud 100 Rising Stars, and 2019 Upstart Tech Awards.

Key benefits of using LogDNA

- Lightning-fast setup and search
- See logs from multiple sources in a single intuitive UI
- Receive real-time alerts on PagerDuty, Slack, or another API
- Visualize data with graphs and screens
- PCI, SOC 2, HIPAA, US/EU Privacy Sheild, and GDPR compliant
- Pay-per-GB pricing
- Fully-featured free trial

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
In Person
Documentation

LogDNA pricing information

Value for money

4.7

/5

41

Starting from

$

1.50

Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

LogDNA features

Functionality

4.5

/5

41
Total Features22 2 categories

Most valued features by users

Activity Dashboard
Reporting/Analytics
Alerts/Notifications
Audit Trail
Search/Filter
Log Collection
Alerts / Escalation
Server Logs

LogDNA users reviews

Overall rating

4.7

/5

41

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

31

9

1

0

0

Pros
I didn't have any searchable log solution before, so it was the main benefit it provided us. The nice ui is good too.

Saulo T.

It's very fast, always working and the feature-set makes it so great to find bugs and see status. The meta search and time filters are superb.

JC

Jacob C.

It is a very robust software, allows to easily view the logs for debug complex applications. It has good functionalities like seeing the context of the logs.

SA

Sebastian Alejandro S.

Cons
They need to be mindful about pushing out changes that could affect someone else's logs. Be weary and keep another copy of your logs just incase things go awry.

Jorgen P.

It was a little difficult for us to set it up on elasticbeanstalk initially.

AR

Anonymous Reviewer

Sometimes, it is hard to navigate with lots of defined views without the option to group them if I don't remember their titles.

MK

Miroslav K.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best product for logging in market

Reviewed 3 years ago

I would recommend logdna to everyone. It's pricing, feature parity and support are best.

Pros

We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging. It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging. The support channel is very active. I have got the solution to all my problems quickly. The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.

Cons

We can't set per service based logging limit. There are not many colour options for different logs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best tool I've ever used for logging. It just makes sense!

Reviewed 3 years ago
Pros

We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You...

Cons

You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

We loved how easy it was to get started, but we hit some pain points as we used it more heavily.

Reviewed 3 years ago

We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP. Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

Pros

- The Kubernetes integration was fantastic, it was easy to get set up - The pricing was very reasonable

Cons

- We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate. - We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

easy and powerful software

Reviewed 3 months ago
Pros

It is a very robust software, allows to easily view the logs for debug complex applications. It has good functionalities like seeing the context of the logs. The dark theme it's awesome. Easy to use a search

Cons

You cannot block the live button, when you try to see old logs it keeps updating with new requests which makes debugging difficult. You should implement expotation to formats like cvs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LogDNA makes logging fun and easy!

Reviewed 3 years ago
Pros

After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold.

Cons

For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast.

LogDNA FAQs and common questions

LogDNA has the following pricing plans:
Starting from: $1.50
Pricing model: Free
Free Trial: Available


LogDNA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


LogDNA supports the following languages:
English


No, LogDNA does not have an API available.


LogDNA integrates with the following applications:
GitHub, Chef Enterprise Automation Stack, CircleCI, Zapier, Amazon EC2, Opsgenie, Slack, PagerDuty, Heroku, Docker Cloud


LogDNA offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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