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SmartSolve

SaaS eQMS

Table of Contents

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SmartSolve - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

SmartSolve overview

What is SmartSolve?

SmartSolve is a SaaS enterprise Complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences. SmartSolve automates and simplifies complex challenges with innovative workflows, document management capabilities, electronic signatures, dashboards, and analytics. With SmartSolve, users can eliminate the need to manually write reports or do time-consuming data entry. SmartSolve provides users with everything they need to manage quality risks and supplier compliance in one integrated solution.

Starting price

SmartSolve’s user interface

Ease of use rating:

4.2

(11)

SmartSolve reviews

Overall rating

4.2

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.55/10

Rating distribution

Pros

“IQVIA is responsive to your feedback and provide amazing support. They continue to improve the software and it gets better and better with each upgrade.”

Honey H.

Quality Assurance Manager

“Our reps [SENSITIVE CONTENT] and [SENSITIVE CONTENT] are amazing. We are looking forward to implementing Supplier Quality and Audit Management, as well as upgrading to version 11 (aka Apollo).”

Honey H.

Quality Assurance Manager

“Pilgrim was then purchased by IQVIA. With each module implementations, the process improved.”

Honey H.

Quality Assurance Manager

Cons

“A problem we recently fact is that it is not a completely normalized database making it difficult to write reports and changes needed.”

Louise A.

Manager

“The software, over time, has very difficult times loading.”

Ronald S.

Clinical trials patient

“Our site does not have a full of the shelf version, which make it hard to use.”

Verified reviewer

Anonymity request

Who uses SmartSolve?

Based on 11 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Medical Devices

Biotechnology

Hospital & Health Care

Medical Practice

Others

Use cases

Document Management

Change Management

Complaint Management

Corrective and Preventive Action

Quality Management

SmartSolve's key features

Most critical features, based on insights from SmartSolve users:

Version control

4.5

(4)

Routing

5.0

(2)

Access controls/permissions

2.7

(3)

Document storage

2.5

(2)

Self service portal

4.0

(1)

Document generation

3.0

(1)

All SmartSolve features

Features rating:

3.7

(11)

Real-Time reporting

5.0

(1)

Communications management

4.0

(1)

Compliance tracking

4.5

(2)

Collaboration tools

3.0

(2)

Single sign on

5.0

(1)

Reporting & statistics

4.0

(2)

Audit trail

5.0

(2)

Full text search

2.5

(2)

Document management

5.0

(1)

Document classification

4.5

(2)

Customizable forms

5.0

(1)

Digital signature

5.0

(1)

Data import/export

5.0

(1)

Activity tracking

4.0

(2)

Reporting/Analytics

(0)

Risk alerts

(0)

Reminders

(0)

Real-Time updates

(0)

Risk analysis

(0)

Risk assessment

(0)

Real-Time notifications

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

Real-Time analytics

(0)

Quality control

(0)

Quality assurance

(0)

Progress tracking

(0)

Problem management

(0)

Prioritization

(0)

Policy management

(0)

Performance metrics

(0)

Onboarding

(0)

Offboarding

(0)

Nonconformance tracking

(0)

Multi-Language

(0)

Workflow management

(0)

Vendor master data management

(0)

User management

(0)

Transaction history

(0)

Training management

(0)

Training administration

(0)

Third-Party integrations

(0)

Tests/Assessments

(0)

Task management

(0)

Tagging

(0)

Supplier quality control

(0)

Supplier management

(0)

Status tracking

(0)

SSL security

5.0

(1)

Sourcing management

(0)

Skills tracking

(0)

Skills assessment

(0)

Self-paced learning

(0)

Security auditing

(0)

Secure data storage

5.0

(1)

Search/Filter

(0)

SCORM compliance

(0)

Root cause analysis

(0)

Role-Based permissions

(0)

Risk scoring

(0)

Risk reporting

(0)

Risk management

(0)

Customizable reports

(0)

Customizable fields

(0)

Customizable branding

(0)

Customer complaint tracking

(0)

Course management

(0)

Corrective and preventive actions (capa)

(0)

Configuration management

(0)

Configurable workflow

(0)

Compliance management

(0)

Complaint management

(0)

Commenting/Notes

(0)

Change tracking

(0)

Change planning

(0)

Change management

(0)

Case management

(0)

Audit planning

(0)

Audit management

(0)

Assignment management

(0)

Archiving & retention

4.0

(1)

Approval workflow

(0)

Approval process control

(0)

API

(0)

Alerts/Notifications

(0)

Alerts/Escalation

(0)

Activity dashboard

(0)

Monitoring

(0)

Mobile access

(0)

Issue tracking

(0)

Issue management

(0)

ISO compliance

(0)

Internal controls management

(0)

Inspection management

(0)

Incident management

(0)

Forms management

(0)

File sharing

2.0

(2)

File conversion

3.0

(1)

FDA compliance

(0)

Email management

(0)

Email alerts

(0)

Electronic signature

2.0

(2)

Drag & drop

(0)

Document templates

(0)

Document review

(0)

Document coding & control

(0)

Document capture

1.0

(1)

Document automation

(0)

Defect tracking

(0)

Data visualization

(0)

Dashboard

(0)

Customizable templates

(0)

SmartSolve alternatives

SmartSolve

4.2

(11)

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

3.7

Value for Money

4.1

Customer Support

3.8

Dot Compliance

4.4

(76)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Ideagen Quality Management

4.5

(178)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Cority

4.4

(106)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

SmartSolve pricing

Value for money rating:

4.1

(11)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about SmartSolve price and value

Value for money rating:

4.1

(11)

To see what individual users think of SmartSolve's price and value, check out the review snippets below.

“IQVIA is responsive to your feedback and provide amazing support. They continue to improve the software and it gets better and better with each upgrade.”

Honey H.

Quality Assurance Manager

“Our reps [SENSITIVE CONTENT] and [SENSITIVE CONTENT] are amazing. We are looking forward to implementing Supplier Quality and Audit Management, as well as upgrading to version 11 (aka Apollo).”

Honey H.

Quality Assurance Manager

SmartSolve support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Email/Help Desk

Phone Support

Knowledge Base

Training options

Documentation

Webinars

In Person

Live Online

Videos

SmartSolve FAQs

Q. Who are the typical users of SmartSolve?

SmartSolve has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does SmartSolve support?

SmartSolve supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish

Q. Does SmartSolve offer an API?

Yes, SmartSolve has an API available for use.

Q. What level of support does SmartSolve offer?

SmartSolve offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base