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Q-Pulse Logo
Q-Pulse

Quality, compliance, safety, and risk management

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Q-Pulse Pricing, Features, Reviews and Alternatives

Q-Pulse product overview

What is Q-Pulse?

Q-Pulse is an electronic quality management system from Ideagen, which also automates business processes covering compliance, safety, and risk management. Included in the system are tools for managing documents, staff training and competence, safety, incidents, corrective and preventative actions (CAPA), audits, suppliers, and more. Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes.

Key benefits of using Q-Pulse

  • KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on.

  • Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains.

  • Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time.

  • Q-Pulse's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings.

  • The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    Webinars
    In Person
    Live Online
    Videos
    Documentation

    Q-Pulse features

    Functionality

    4.2

    /5

    52

    Total features

    49

    7 categories

    Most valued features by users

    Compliance Management
    Alerts/Notifications
    File Recovery
    Customizable Templates
    Operational Risk Management
    Supplier Quality Control
    Access Controls/Permissions
    Incident Management

    Functionality contenders

    Q-Pulse users reviews

    Overall Rating

    4.3

    /5

    52

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.23/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    20

    4

    2

    1

    Pros
    Very good with lots of capability to be explored. Very good on the subject of innovation and ideas for clients.
    Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
    We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.
    Cons
    No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
    Poor integration between modules. To link issues with suppliers may be slow.
    The visual interface is not completely intuitive. Lots of nested folder structures, workflows and pop ups are difficult the navigate.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great system for more than just document management

    Reviewed 3 years ago

    Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share.

    Pros

    Simple to use, speed of deployment, licencing model, flexibility

    Cons

    Some data is not shared across modules - which would be useful.

    Vendor response

    Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review! We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this. Thanks again for taking the time to leave us a review. Kate Armitage (Compliance Director) www.qualsys.co.uk

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Qualsys Experience

    Reviewed 3 years ago

    A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

    Pros

    Ease off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration

    Cons

    Audits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.

    Vendor response

    Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software

    Reviewed 3 years ago

    This is housing all our certificates, training and actions. So far so good!

    Pros

    A very easy business system to administer. I particularly like the Actions and Document Manager module.

    Cons

    We needed a lot of customization to ensure the Training Manager module worked for us.

    Vendor response

    Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Qualsys is life-changing!

    Reviewed 3 years ago

    Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

    Pros

    I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!

    Cons

    The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)

    Vendor response

    Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to usability@qualsys.co.uk and our UX/UI team will look into it. Many thanks Emily

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Medical Devices EQMS

    Reviewed 3 years ago

    Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

    Pros

    The software can be used across a variety of platforms.

    Cons

    Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.

    Vendor response

    Thank you for taking the time to write Qualsys a review Stewart! We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using. We're looking forward to seeing you at our next GxP Product Advisory group meeting! Emily

    Q-Pulse FAQs and common questions

    Q. Who are the typical users of Q-Pulse?

    Q-Pulse has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Q-Pulse support?

    Q-Pulse supports the following languages:
    English


    Q. Does Q-Pulse support mobile devices?

    Q-Pulse supports the following devices:
    Android, iPad, iPhone


    Q. Does Q-Pulse offer an API?

    No, Q-Pulse does not have an API available.


    Q. What level of support does Q-Pulse offer?

    Q-Pulse offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

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