Pacejet Pricing Plan & Cost Guide

Pacejet

Fully connected shipping with Pacejet shipping software

4.21/5 (14 reviews)

Pacejet Pricing

Pricing model: Subscription

Pricing is customized based on each business's unique needs. Contact Pacejet Logistics to discuss shipping strategies and business requirements.

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Pacejet Pricing Reviews

Pros
  • Very seamless integration with netsuite. Overall a very good shipping solution.Jonathan R.Read the full review
  • Api's are easy to use, documentations are there to help. Interface are good there are test tool that can be used to recreate shipment.Gerald k.Read the full review
  • Pacejet is seamlessly integrated for us. The service is reliable and very user friendly.Jonathan R.Read the full review
Cons
  • This made us very uncomfortable using their software as it was very very buggy.Rocco C.Read the full review
  • Our project was completely messed up with PaceJet.Rocco C.Read the full review
  • So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund.Rocco C.Read the full review
78%
recommended this to a friend or a colleague

4 reviewers had the following to say about Pacejet's pricing:

Josh D.

good app to process the cheapest shipping method by size and weight

Used daily for 2+ years
Reviewed 2018-05-11
Review Source: Capterra

saving on shipping costs

Pros
the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

Cons
wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

Response from Pacejet Logistics


Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dawn M.

Pacejet is the best shipping cloud software. Easy to use and helps you save money!!

Used daily for 2+ years
Reviewed 2018-04-05
Review Source: Capterra

We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times.

Pros
2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away.

Cons
I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue.

Response from Pacejet Logistics


Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Travis C.

Great shipping software.

Used daily for 2+ years
Reviewed 2018-05-14
Review Source: Capterra

I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

Pros
User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Cons
International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Response from Pacejet Logistics


Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shwannna J.

Life Saver!

Used daily for 1-2 years
Reviewed 2018-05-11
Review Source: Capterra

Pros
Outstanding Customer service! The software makes life easier and help save money on shipping. I love it offers a several reports to analyze shipping needs. Find the best carrier for a lower cost. It allows you to consolidate shipments. It has made our shipping department easier.

Cons
Some forms are not automatic in the software and if the company need it to be generated its an additional cost. Pacejet considers this a customization forms. Their are days we need scan form sheet for USPS and this is not offered through the software.

Response from Pacejet Logistics


Shwanna, thank you for your feedback. We're thrilled that you are happy with the customer service! We work hard to make sure customers are happy and continue to grow their businesses through better shipping processes--we call it the science of shipping. We encourage you to talk to our Customer Success team to see what can be done to address any future issues and concerns. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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