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Pacejet Logo

Pacejet

Fully connected shipping with Pacejet shipping software

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Pacejet Pricing, Features, Reviews and Alternatives

Pacejet product overview

What is Pacejet?

Pacejet enterprise shipping software enables freight, parcel, and 3PL shipping together using a single user interface and workflow. Users get a 360 degree view of shipping with reporting for all carriers, shipments, and modes. Key features include freight quoting, packing and load management, automation for labels and paperwork, EDI and WMS support, financial management, and more.

Key benefits of using Pacejet

  • Pacejet's is a multi-carrier solution which transacts with freight, parcel, LTL, 3PL carriers and shipping services in real time.

  • Pacejet's features include freight quoting, packing & load management, financial management, and advanced analytics.

  • The rate shopping feature searches all carrier services and prices online and in real time, finding the best value for every shipment.

  • Pacejet's API seamlessly integrates quoting and shipping functionalities with existing WMS, ERP, accounting software, eCommerce applications, and more.

  • Pacejet automatically prints bill of lading, shipping labels, packing lists, and other required paperwork with the data and in the format required by customers and carriers.

  • Simplify and expand export shipping by printing or electronically filing the commercial invoice, certificate of origin and other forms.

  • Innovative reporting services that deliver automatic scorecards on shipping activity, rate-shopping results, and carrier performance, making strategy easy.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Pacejet pricing information

    Value for money

    4.3

    /5

    14

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Pacejet features

    Functionality

    3.9

    /5

    14

    Total features

    31

    3 categories

    Most valued features by users

    Third Party Integrations
    API
    Delivery Tracking
    Transportation Management
    Shipping Management
    Real Time Data
    Shipment Tracking
    Activity Tracking

    Functionality contenders

    Pacejet users reviews

    Overall Rating

    4.2

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.88/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    5

    1

    0

    1

    Pros
    User friendly software, and great customer support to assist with start up. I love how it rates the cheapest option for our company and the customer.
    Very seamless integration with netsuite. Overall a very good shipping solution.
    Nice integration tool for this purpose, This work and integrates good with Netsuite and Also with our WMS Adv.
    Cons
    This made us very uncomfortable using their software as it was very very buggy.
    Our project was completely messed up with PaceJet.
    So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    good app to process the cheapest shipping method by size and weight

    Reviewed 4 years ago

    saving on shipping costs

    Pros

    the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

    Cons

    wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

    Vendor response

    Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great shipping software.

    Reviewed 4 years ago

    I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

    Pros

    User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

    Cons

    International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

    Vendor response

    Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    PaceJet is NOT what it seems! BUYER's BEWARE OF PACEJET!

    Reviewed 3 years ago

    To start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. However, that is where the good comments unfortunately end. Their company from the top down is very confusing. One person just points blame at the next all the way up to the [SENSITIVE CONTENT HIDDEN] pointing fingers at other companies or their counterparts....

    Pros

    Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!

    Cons

    Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to...

    Vendor response

    This has been a complex implementation in which all parties have worked beyond the scope of the agreement. We understand the emotional tone of this content and have offered to work with them on remaining components in bringing them live as well as to extend their subscription at no further cost to deliver value. It is our intent to connect with this reviewer and move forward.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very seamless integration with netsuite. Overall a very good shipping solution.

    Reviewed 4 years ago
    Pros

    Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

    Cons

    Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

    Vendor response

    Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear. In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform. Thanks again for being a valued customer!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Fast shipping!

    Reviewed 4 years ago
    Pros

    The software was customized to accommodate our unique product line. The Pacejet portal is simple and automates the fulfillment process in NS.

    Cons

    The support capacity appears to be lacking. Development team is constantly backed up with projects which impacts their ability to address customizations in a timely manner.

    Vendor response

    Jer, thank you for this 4-star review. We want to make sure you know that during the past year, we've changed our support management, increased our hours, and we've expanded our product, services, and support teams. We just released new functionality in early 2018, and would be happy to talk with you about everything new at Pacejet. Please contact our Customer Success Management team for an account review and briefing. You can also talk to them about the ability to preview new products and volunteer for our advisory board. We appreciate you taking the time to provide your feedback and hope to see your satisfaction grow higher and higher.

    Pacejet FAQs and common questions

    Q. What type of pricing plans does Pacejet offer?

    Pacejet has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Pacejet?

    Pacejet has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Pacejet support?

    Pacejet supports the following languages:
    English


    Q. Does Pacejet offer an API?

    Yes, Pacejet has an API available for use.


    Q. What other apps does Pacejet integrate with?

    Pacejet integrates with the following applications:
    Salesforce Marketing Cloud, Plex Smart Manufacturing Platform, Infor Cloud ERP, Oracle CRM On Demand, Dynamics 365, NetSuite, SAP Business One, Acumatica Cloud ERP, NetSuite SuiteCommerce


    Q. What level of support does Pacejet offer?

    Pacejet offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base

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