Routeique is an end-to-end order and delivery management system designed for commercial delivery and distribution businesses that combines a cloud-based platform with mobile applications for iOS and Android. Features include customer and order management, vendor and product management, fleet and driver management, as well as route planning and optimization.
Add new customers to the system directly via the Routeique platform to edit and update their customer profile. Users can manage payment terms, schedules, routes, addresses, GPS information, and a variety of other preferences for individual customers. All orders and updates flow directly to Routeique mobile app in real time, providing drivers and field staff with the most up-to-date information at any given time. Drivers can collect payments, capture signatures and print signed copies for customers using their tablet.
The solution enables users to create and manage any number of individual routes and sequence deliveries with automatic route optimization. Customers can be scheduled for specific delivery days on a weekly basis. Product and vendor management features let users manage product inventory across any number of vendors and categories. Users can set product-specific default attributes for codes, names, prices, deposits, vendor, taxable status, levies, and more.
Routeique also includes a complete call center with phone integration (telephony) to handle phone calls, emails, and customer orders. Agents are able to manage inbound and outbound calls, as well as make and receive calls from anywhere. Features include 'screen pop', callerID, and one-click order placement.
Software by Routeiquewww.routeique.com