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URBANTZ Logo

Europe's leading delivery management system for enterprises.

Table of Contents

URBANTZ - 2026 Pricing, Features, Reviews & Alternatives

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URBANTZ overview

What is URBANTZ?

Urbantz is a powerful, easily configurable last mile delivery management platform for enterprises. Our happy customers include Bosch, Carrefour, England's National Health Service, FM Logistic, Siemens, Westwing, Home24, Postnord, Marley Spoon and many more.

We help the largest retail and logistics brands deliver more by making it easy to rapidly scale their delivery networks and provide richer recipient experiences - empowering them with full visibility and control across their fleets and carriers.

Key benefits of using URBANTZ

DELIVERY MANAGEMENT

- Dynamic route planning: Smartly plan and dispatch deliveries and collections across your fleets and carriers. With our AI-powered dynamic route planner, it’s never been simpler to add your own business logic to the mix.

- Visibility and Insights: Get real-time visibility across your last mile logistics with predictive alerts, analytics and configurable reports on the performance of every delivery, driver and carrier.

- Multi-Carrier Management: Harness the full power of your carrier network. With Urbantz it’s easy to onboard partners and achieve full visibility and control over any multi-carrier environment.

- Driver Management: Rapidly onboard and support drivers through every step of a delivery or pickup and ensure a secure digital chain of custody. All with our advanced, user-friendly mobile drivers app.

- Scenarios: Configure the unique workflow scenarios your drivers need for more accurate route planning and delivery experiences befitting your brand.


RECIPIENT EXPERIENCE

- Real-time Delivery Slots: Show the real-time availability of your carriers at checkout to cut failed deliveries and steer consumers towards booking the most optimal delivery slots.

- Branded delivery tracking: Drive engagement and repeat purchases with branded delivery tracking software that gives recipients greater visibility and control over deliveries and collections.

- Communication: Build customer trust and drive first-time delivery success by maintaining excellent lines of communication between dispatchers, drivers and recipients.


CONNECTIVITY

- The Urbantz Carrier Network: Access our pre-integrated library of carriers serving 50+ markets, easily add other carriers you need with our Carrier Network Builder, or digitalise small carriers that don't have their own technology.

- Carrier Network Builder: Scale your delivery capacity by rapidly adding any carrier to our platform. We handle the complexity of quick and cost-effective integrations so you can monitor, optimise and switch between carriers as you need.

- Integrations: Integrate Urbantz easily with your ERP, OMS, WMS, CRM and ecommerce platforms for seamless last mile delivery management.


Starting price


Alternatives

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URBANTZ’s user interface

Ease of use rating:

URBANTZ reviews

Overall rating

4.3

/5

28

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

10

15

3

0

0

Pros
“The software is very simple to implement, its daily use is very intuitive and its functionalities allow us to offer the best experience to our customers.”
JL

Jonathan L.

Co-founder and Technical Officer

“You can customize the software based on your need. The software is very flexible and Urbantz has a very good customer support.”
JL

Jonathan L.

Co-founder and Technical Officer

“Urbantz has deeply modernized our brand reputation. The Urbantz teams are really committed, professional and conscientious.”
FH

Frederic H.

Project Manager

Cons
“Integration with our systems has been made very difficult by hazardous management of the APIs versions and documentation.”
FT

Fabien T.

Head of integration developments

“To make things worse, APIs and it's documentation aren't versionned, and changes aren't documented nor notified to the developpers.”
FT

Fabien T.

Head of integration developments

“In the end, final functionality is correctly delivered to the client and users, but the setup and integration process has been very difficult because of numerous trials and errors.”
FT

Fabien T.

Head of integration developments

Who uses URBANTZ?

Based on 28 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Logistics and Supply Chain
Transportation/Trucking/Railroad
Retail
Consumer Services
Others

Use cases

Delivery Management
Route Planning
Transportation Management
Logistics
Transportation Dispatch

URBANTZ's key features

Most critical features, based on insights from URBANTZ users:

Shipment tracking
Dispatch management
Reporting/Analytics
Live driver tracking
Route optimization
Scheduling

All URBANTZ features

Features rating:

Proof of delivery
Third-Party integrations
Delivery tracking
Driver eta
Surveys & feedback
Mobile access
Driver management
Emergency dispatch
Routing
Order management
Multi-Location
Order entry
Monitoring
Order tracking
Package tracking
Performance metrics
Mobile signature capture
Price/Margin management
Process/Workflow automation
Mobile alerts
Mileage tracking
Progress tracking
Location tracking
Live tracking
Transportation management
Territory management
Task scheduling
Status tracking
SMS messaging
Shipping management
Shipping labels
Self service portal
Route Management
Route history
Returns management
Reporting & statistics
Recurring tasks
Real-Time updates
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Real-Time data
Real-Time analytics
Labeling
Customizable branding
Customer portal
Customer management
Customer database
Cross docking
CRM
Communication management
Cash on delivery
Carrier management
Barcoding/RFID
Barcode/Ticket scanning
Barcode recognition
Automated scheduling
API
Alerts/Notifications
Alerts/Escalation
Activity tracking
Activity dashboard
3PL management
Label printing
Incident reporting
GPS
Geolocation
Geographic maps
Geofencing
Fuel tracking
Fuel management
For courier services
Food delivery dispatching
Fleet management
Employee management
Electronic signature
EDI
Drag & drop
Digital signature
Data import/export
Customizable templates
Customizable reports

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URBANTZ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base
Phone Support
Chat
FAQs/Forum

Training options

Webinars
Live Online
In Person
Documentation
Videos

URBANTZ FAQs

Q. Who are the typical users of URBANTZ?

URBANTZ has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does URBANTZ support?

URBANTZ supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does URBANTZ support mobile devices?

URBANTZ supports the following devices:
Android, iPad, iPhone


Q. Does URBANTZ offer an API?

Yes, URBANTZ has an API available for use.


Q. What other apps does URBANTZ integrate with?

URBANTZ integrates with the following applications:
SAP Enterprise Asset Management, Oracle E-Business Suite, Salesforce Platform


Q. What level of support does URBANTZ offer?

URBANTZ offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum

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