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Birdeye Messaging
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer communication platform
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Birdeye Messaging - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Birdeye Messaging overview
What is Birdeye Messaging?
Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google. It enables staff members to conduct video calls, send emails, convert voicemails into text messages, and handle other omnichannel consultations, appointments, and meetings on a centralized platform.
Birdeye Messaging allows team members to access and respond to customer communication from multiple sources, such as messages, reviews, referrals, surveys, and SMS messaging.
Birdeye Messaging’s user interface
Birdeye Messaging reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Birdeye Messaging's key features
Most critical features, based on insights from Birdeye Messaging users:
All Birdeye Messaging features
Features rating:
Birdeye Messaging alternatives
Birdeye Messaging
Starting from
No pricing info
Viber
Starting from
Free
Text Request
Starting from
59
Per month
Wati
Starting from
59
Per month
Birdeye Messaging integrations (2)
Integrations rated by users
We looked at 2 user reviews to identify which products are mentioned as Birdeye Messaging integrations and how users feel about them.
Integration rating: 5.0 (1)
“We use it for web chat ”
“Prismic is our CMS-Tool for managing our homepage”
Shrina K.
Salon owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Easily plugged in our business suite with Meta”
“The XRoad Studio integration with "Facebook Business Suite" is important because it eliminates the manual "download-and-upload" cycle & lets users design, edit, and publish content directly to Facebook and Instagram from one place.”
Eric S.
CEO
Other top integrations
Birdeye Messaging support options
Typical customers
Platforms supported
Support options