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Cisco CDR Reporting & Analytics
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete Call Analytics Where Cisco Falls Short
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Cisco CDR Reporting & Analytics - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
Cisco CDR Reporting & Analytics overview
What is Cisco CDR Reporting & Analytics?
Cisco CDR Reporting and Analytics empowers and accelerates Unified Communications teams.
With a flexible foundation, easy-to-use UI and 400+ fields to use searching calls, they can identify and diagnose problems in minutes.
Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.
Furthermore with the app's flexible ad-hoc charting and dashboarding they can start delivering more insight to the business.
Users can investigate as well as quickly chart data around agents and huntgroups, call quality, call flow, concurrency and utilization, devices, failed calls, call volumes, locations/sites and more.
The app is powered by Splunk, allowing the user flexibility to search vast data. Setup takes only about 60 minutes, and a 60-day free trial is available.
Cisco CDR Reporting & Analytics’s user interface
Cisco CDR Reporting & Analytics reviews
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Cisco CDR Reporting & Analytics's key features
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