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Community CareLink

Case management software - from intake to impact.

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Table of Contents

Community CareLink - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Community CareLink overview

What is Community CareLink?

Coordinate social and healthcare services to improve the well-being of individuals and their communities with Community CareLink. Our all-in-one platform empowers Human Services organizations to seamlessly track client outcomes, enhance collaboration through interoperability, break down data silos, and streamline reporting processes. Whether you're addressing social determinants of health or managing complex case workflows, Community CareLink offers customizable tools designed to boost efficiency and impact.

Ready to take your services to the next level? Book a demo today and discover how our technology can help you deliver better care with fewer resources.

Starting price

65per user /
per month

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Alternatives

Community CareLink’s user interface

Ease of use rating:

4.3

(43)

Community CareLink pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(19)

5(24)

What do users say about Community CareLink?

The platform is organized, intuitive, and makes it easy to keep everything in one place.

Select to learn more

Who uses Community CareLink?

Based on 43 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management

Mental Health Care

Hospital & Health Care

Use cases

Nonprofit

Substance Abuse EMR

Social Work Case Management

Human Services

Mental Health EHR

Community CareLink's key features

Most critical features, based on insights from Community CareLink users:

Reporting/Analytics

3.0

(2)

Case notes

5.0

(1)

Client management

5.0

(1)

Document management

3.7

(6)

Scheduling

3.5

(2)

All Community CareLink features

Features rating:

4.2

(43)

Access controls/permissions

4.3

(4)

Activity dashboard

4.8

(4)

Activity tracking

(0)

Ad hoc reporting

(0)

Administrative Reporting

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Appointment management

(0)

Appointment scheduling

5.0

(1)

Assessment management

5.0

(1)

Attendance management

(0)

Bed management

(0)

Billing & invoicing

(0)

Calendar management

2.5

(2)

Care plan management

1.0

(1)

Case List Management

(0)

Case management

(0)

Case notes

5.0

(1)

Certification & licensing

(0)

Child Welfare Management

(0)

Claims management

(0)

Client management

5.0

(1)

Client portal

(0)

Clinical assessment tool

(0)

Coding assistance

(0)

Collaboration tools

(0)

Communication management

4.0

(1)

Compliance management

(0)

Compliance tracking

(0)

Confirmations/Reminders

(0)

Contact management

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

1.0

(1)

Customizable reports

4.3

(8)

Customizable templates

4.7

(7)

Dashboard creation

(0)

Data collection

1.0

(1)

Data import/export

4.2

(5)

Document management

3.7

(6)

Document storage

5.0

(1)

Document templates

(0)

EHR/EMR integration

(0)

Electronic payments

(0)

Electronic signature

1.0

(1)

Email alerts

(0)

Employee management

(0)

EMR/EHR

(0)

Event scheduling

(0)

For group therapy

(0)

For mental/behavioral health

(0)

Forms management

(0)

For nonprofits

(0)

For substance abuse therapy

(0)

Fund accounting

5.0

(1)

Goal setting/tracking

(0)

Grant management

(0)

Group Notes

(0)

HIPAA compliant

(0)

Initial assessments

(0)

Intake management

(0)

Invoice management

(0)

Medical billing

(0)

Medical history records

(0)

Medication management

(0)

Mobile access

(0)

Multi-Factor authentication

(0)

Multi-Location

(0)

Outcome assessment tools

(0)

Patient intake

(0)

Patient management

(0)

Patient portal

(0)

Patient records management

(0)

Practice management

5.0

(1)

Program management

(0)

Progress notes

(0)

Progress reports

(0)

Progress tracking

(0)

Project time tracking

(0)

Real-Time analytics

(0)

Real-Time reporting

5.0

(2)

Records management

(0)

Referral management

4.0

(2)

Referral tracking

(0)

Reminders

(0)

Reporting/Analytics

3.0

(2)

Reporting & statistics

4.7

(6)

Role-Based permissions

(0)

Scheduling

3.5

(2)

Secure messaging

(0)

Self service portal

(0)

SMS messaging

(0)

Survey/Poll management

(0)

Surveys & feedback

(0)

Task management

(0)

Task scheduling

(0)

Team Notes

(0)

Template management

(0)

Therapy notes

5.0

(1)

Third-Party integrations

(0)

Time tracking

(0)

Training management

(0)

Treatment planning

(0)

Volunteer management

(0)

Wait list management

(0)

Workflow management

5.0

(1)

Community CareLink alternatives

Community CareLink

4.3

(43)

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Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.8

Bonterra Apricot

4.2

(226)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

3.9

Customer Support

4.1

Jotform

4.7

(2.8K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.5

CharityTracker

4.5

(1K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.6

Customer Support

4.6

Community CareLink pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Community CareLink

/user

Per month

Community CareLink Enterprise Solutions

12,000

Per month

User opinions about Community CareLink price and value

Value for money rating:

4.4

(43)

To see what individual users think of Community CareLink's price and value, check out the review snippets below.

“The platform is organized, intuitive, and makes it easy to keep everything in one place.”

Madiana M.

Executive Director

“Community Care Link has successfully provided a way for Amethyst Place to securely and appropriately document every service we provide to clients.”

Olivia D.

Family Support Therapist

Community CareLink integrations (2)

Top integrations

eClinicalWorks

athenaOne

Community CareLink support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

FAQs/Forum

Knowledge Base

Training options

Documentation

Live Online

Webinars

In Person

Videos

Community CareLink FAQs

Q. Who are the typical users of Community CareLink?

Community CareLink has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money

Q. What level of support does Community CareLink offer?

Community CareLink offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base

Related categories

Human Services

Mental Health

Social Work Case Management

Mental Health EHR

Substance Abuse EMR

Nonprofit

Patient Case Management