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Synthesia Logo

AI video communications platform

Synthesia Reviews

Overall rating

4.7

/5

153

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10

Reviews by rating

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Pros and cons

Very positive experience and good customer support so far. Seems like they are continuously adding more avatars too, which I appreciate.
Very easy to use, beautiful templates. The voice is very professional and pleasant.
The interface is easy to understand and navigate. I love how previous versions of projects completed are saved in the workspace.
Sometimes you have to make adjustments to the text in order to sound right, that can be a little tricky and annoying at times.
Many of the avatars still look and sound fake.
The diction can sometimes be difficult to navigate.
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153 reviews

Recommended

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Daria M.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool, highly recommend

Reviewed a year ago

Now that I use Synthesia I produce many more videos than I ever did before. I find that customers / potential customers find our video content much more engaging than simply images, so being able to create even short videos quickly is a huge advantage. In the past, I would sometimes opt for non-video content simply because there's no time or resources to do otherwise. With Synthesia this is not a problem. Overall, I am an absolute fan of Synthesia and I highly recommend it.

Pros

With Synthesia I can create great-quality, professional videos at the fraction of the time that it used to take me before, although I am an experienced user of other video creation tools, such as Adobe Premiere Pro. Synthesia is very easy to use, intutitive, and realy saves a lot of time. And the quality of the avatars is amazing. I created my own avatar using a simple self-made studio set-up at home. The avatar is great and I use it all the time.

Cons

I sometimes find it difficult to set the right pace for the voice-over i.e. when the avatar speaks I need to add quite a few pauses, etc. into the script even when I deliberately choose the voice which speaks slowly an clearly. I also sometimes have trouble with text editing. For example, I often cannot select the text I wish to edit right away and need to click / try 2-3-4 times before I can change font size, for example, or the fint itself. Don't know why this happens.

Sa
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Susan aka Sparky S.

Professional Training & Coaching, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Gotta Love It!

Reviewed a year ago

I do all my lessons builds through Synthesia - it is the core of my digital product. At one point my own Avatar went missing and the service was unbelievable; empathetic, willing to do what it takes to help me as it was being fixed, and then it was resolved. You’ve got to love that a someone having your back when things go sideways.

Pros

Having a workforce of many avatars awaiting to speak on our company’s behalf is a remarkable benefit. Teaching dog parents the canine’s psychology after they’ve adopted a traumatized dog, is hard to do but Synthesia provided a way to create and touch dog lovers from where they are at and then advance their knowledge. For example, Anton one of the avatars provides a soft and cultured voice to our lessons.

Cons

I do wish the avatars would include disable people to ensure we can be recognized in the diverse population we cater too. I would like to change the speed of the voice, pauses are great, but overall speed would be great.

GF
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Gabriela F.

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DO NOT RECOMMEND

Reviewed 8 months ago

I signed up for a free trial and I had a LOT of difficulties figuring our how to use the system. I was unable to get a hold of a representative for several weeks and I decided to look elsewhere.

Pros

In all honesty there nothing I can think of.

Cons

The system is EXTREMELY difficult to use and figure out. Getting a hold of someone who could help me was impossible.

Vendor response

Hi Gabriela, This is Leander from Synthesia. I'm sorry to hear about your experience, as it doesn't reflect the standard we aim for. To rectify this and prevent similar issues in the future, I encourage you to reach out to me via mail. I'd like to investigate what went wrong. Best, Leander

nt
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nathan t.

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Synthesia Review

Reviewed 3 months ago

So far, so good. we've been using it for about a month. i think this will be a really valuable tool for us to use to quickly turn around training material

Pros

how easy it is to make videos. copy/paste text and you're off and running!

Cons

have had some struggles with the avatars mouths matching what the audio says.

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Jacquelyn A.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unquestionably the Best Corporate Training Product I've Ever Used

Reviewed a year ago
Pros

After 12+ years of creating corporate training, this is unequivocally the best training product I've ever used. Here's why:• Engaging customer service: The knowledgeable and enthusiastic employees provide exceptional assistance.• Easy-to-learn user interface: It’s fun to use and play with, thanks to its simplicity.• Plentiful, high-quality learning material: Step-by-step training videos supplement the already comprehensive program.• Reasonable pricing: Considering its industry-leading features and resources, it offers great value.All these reasons are why, for me, it was easy to choose this for my go-to corporate training video creation tool.

Cons

I have an uncanny talent for uncovering areas where products/services fall short. But honestly, the only thing I dislike about Synthesia is the fact that I stumbled upon it just recently. Seriously, Synthesia, where have you been hiding for my professional career? I could have really used your brilliance!

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Leonardo C.

Oil & Energy, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing features, high quality output!

Reviewed a year ago

Our company needs video tutorials in different languages and our marketing team wants more impactful videos for online campaigns, both goals have been achieved easily since we adopted Synthesia in our video production workflow.

Pros

This is a very easy-to-use product, but our business has been impacted by the constant creation of "avatar videos", they got the audience's attention immediately! Very engaging and the possibilities are endless.

Cons

Overall lipsync is better than most competitors but there is always room to improve. Hope the next updates include that and more natural "human" expressions.

CC
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Chris C.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Synthesia is a home run when it comes to content creation

Reviewed a year ago

Synthesia is a home run when it comes to content creation.

Pros

It's easy to use and provides quality output to be used in any production.

Cons

I'd like a little more control over the voice emphasis, and perhaps 4k output.

JC
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Jose C.

Information Technology and Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Synthesia review

Reviewed 25 days ago

It is good that they are improving the platform and increasing the AI features and the usability.

Pros

Easy to create training videos using your avatar and voice cloning. It accelerates to process from months to hours.

Cons

Hope that it is integrated with Canvas and blackboard in the future.

LL
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Ludwig Lutz B.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just Love it, no words can describe

Reviewed a month ago

It is so easy to use has many options without getting lost and is open to all kind of options.

Pros

The product's easy use, manifold options, and professional visual appearance.

Cons

The avatars and the text to voice and subtitel

PR
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Peter R.

Internet, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of product

Reviewed 25 days ago

Generally very good, for simple videos easy to use.

Pros

Ease of use, intuitive for the most part.

Cons

Lack of help desk or any method of finding something out that is not on their training vids.

EI
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Ele I.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and Convenient

Reviewed a year ago
Pros

As a creative studio, we have been on the lookout for cost-effective solutions that can help us enhance our projects without compromising quality. Synthesia has been an absolute game-changer in this regard. The app's affordability is truly remarkable, especially when compared to the steep prices we encountered with voice-over services on platforms like Fiverr.

Cons

Synthesia does have some limitations. While the app provides an impressive array of voice options and customization features, the synthesized voices can sometimes sound a bit robotic, lacking the natural flow and nuances of human speech. This becomes particularly evident when we require special accents (Aussie accent in particular).

SR
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Steve R.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Powerful AI Video Creation Tool

Reviewed a year ago
Pros

The thing I liked most about Synthesia is how quickly and easily it can create high-quality AI-generated videos from just text. Simply type in a script, choose a voice model, and Synthesia handles the rest - lip sync, gestures, facial expressions, everything. The end result looks very natural and human-like. This makes it super simple for anyone to generate professional video content.

Cons

The main downside is that Synthesia is still a relatively new product and has a few limitations. For example, there are limited options for syncing an avatar with your own (uploaded) voice. There are also limited options for customizing the virtual humans. So while it's fantastic for basic videos, Synthesia may not be robust enough for more complex, highly-produced video projects. But I'm sure it will continue improving over time.

AS
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Antonio S.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for digital marketers

Reviewed a year ago
Pros

Easy to edit and build new videos in different languages

Cons

Not much flexibility in integrating other functions and limited in terms of templates and look & feel

CL
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Christine L.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love Synthesia!

Reviewed a year ago

Great so far, I have not found any other product like this, nor do I want to look around for one, does th ejob for me and customer support is great, I only had to reach out one time in more than 6 months, so product works great!

Pros

I really like how easy to use it is. Lots of templates, voices, diction options, captions or not. I really think the product is really well thought!

Cons

I'd say more effects? for instance, the possibility to have certain words stressed or bold when they are said

LV
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Luka V.

E-Learning, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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With Synthesia we cut our production time and costs by more than 50%

Reviewed a year ago

From customer support to using the software on a daily basis, I am very satisfied and would highly recommend it.

Pros

We’re an EdTech company that focuses on providing high school students with great content that is easy to understand while also follows national curriculum. With a lot of content needed to be produced, we were having problems getting good content to our users fast. Synthesia’s software helped us scale content production, by cutting our time and finances threefold. With our own avatars we can keep the personal touch with our students while not compromising on the quality. All that while also producing content much faster.

Cons

There are still ways to improve avatar's speech and movements to feel more natural, but at the same time Synthesia is by far the best tool out there.

MC
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Michael C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Video production

Reviewed a year ago

I'm regularly producing and publishing commercial videos and I'm happy. I cannot use any other avatars, though, except the one I paid for..

Pros

It just works! For me its very practical, especially now that I'm used to it.

Cons

Community guidelines do not make sense to me.

SV
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Sarah V.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Seamless Video Creation and Stellar Customer Service

Reviewed a year ago
Pros

Best features:1. Screen recording: this feature was built-in, making creating 'how-to' videos seamless and easy 2. Text-to-speech: allowed to edit the voice of AI by changing text in script 3. Excellent customer service: the team was outstanding, always replying on the day of promptly

Cons

1. Price point is subscription-base 2. AI voices: most did not sound completely human-like and still a bit robotic

HH
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Hugo H.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform for creating your AI videos

Reviewed a year ago

We can easily create instruction videos for our software users, without the whole process of recording and editing with real people. And to create the videos in various languages that we don't speak fluently ourselves.

Pros

Synthesia works very smooth, intuitive and fast. There are plenty of templates to chose and you can easily customize them.

Cons

That it works on Google Chrome only, a browser I don't use normally.

CL
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Christophe L.

Logistics and Supply Chain, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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What a great tool!

Reviewed a year ago

I am very happy to have access to Synthesia tech which allowed us to enhance our corporate presentation skills. The program is easy to understand and to use.

Pros

Synthesia offers a state-of-the-art user-friendly platform to create some great videos with AI avatars . We are using it for picthes and presentations.

Cons

Same avatar cannot speak different langagues yet. A needed update in my view.

GS
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Gregory S.

E-Learning, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Synthesia continues to improve their Avatars

Reviewed a year ago

Excellent.

Pros

While there are competitive products to Synthesia coming on the market, the Avatars in Synthesia continue to get better all the time. Any video you produce becomes indistinguishable from a real-life spokesperson. An example was showing a video to a person and her asking me if the spokesperson was a friend helping me. She thought the person was an excellent presenter. When I told her it was AI, her comment was, "God help us."

Cons

I haven't found anything I dislike. The product is that good.

AR
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Andrew R.

Animation, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top notch AI

Reviewed a year ago

It's the best AI i have used. Most are no where as realistic as Synthesia

Pros

It's easy to use and edit and quick. Everyone wants a job urgently.

Cons

I have not found any minuses about this software

JF
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Joshua F.

Higher Education, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best AI tools of the market

Reviewed a year ago

I can create engaging, seamless and professional videos for high education in minutes.

Pros

I absolutely adore Synthesia! It's a comprehensive video creation platform that excels in every aspect. With its user-friendly interface, stunning and versatile templates, and an extensive variety of avatars and voices, Synthesya empowers you to take your videos to the next level. It's an innovative solution for creating personalise videos and meet various needs.

Cons

I would like to have a bigger video and image library.

MO
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Maggie O.

Human Resources, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Try an AI solution for your videos

Reviewed a year ago

I make promo videos for internal communications and I like the range of faces and voices I can use. They help me to keep my content looking fresh.

Pros

I like the choice of avatars and voices, most of which are really good. You can bring diversity to your output by choosing people with different facial features to your own, which I like!

Cons

The text addition features are clunky and hard to use, similarly I find the animation options hard. And the avatars can't raise their intonation for a question, which is a real drawback in training content.

SP
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Stuart P.

E-Learning, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very good at creating instructional video

Reviewed 6 months ago
Pros

The ability to create an instructional video in a customisable background, in a short space of time.

Cons

It is a little limited, i would like if we could have the characters face away from the screen or move

RL
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Robbie L.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We Love Synthesia. Best in class.

Reviewed a year ago

Synthesia is incredible, love it.

Pros

Choose an avatar, type your script, boom! Incredible.

Cons

Have to pair it with Descript if you want custom audio voice. With all the money they raised, you'd think...