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Engageware
5
32
4
26
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Online Appointment Scheduling Software
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Engageware - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Engageware overview
What is Engageware?
Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.
Engageware’s user interface
Engageware pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Engageware?
System need better reminder settings and a new interface for our internal Members.
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Who uses Engageware?
Based on 70 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Engageware's key features
Most critical features, based on insights from Engageware users:
All Engageware features
Features rating:
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Engageware pricing
Value for money rating:
Starting from
78
/user
Per year
User opinions about Engageware price and value
Value for money rating:
To see what individual users think of Engageware's price and value, check out the review snippets below.
Marco E.
Trainer
Sherri-Lee W.
Chief Fun Officer
Engageware integrations (3)
Top integrations
Engageware support options
Typical customers
Platforms supported
Support options
Training options