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Evolux
5
15
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Solution for Call Centers with focus on customer experience.
Table of Contents
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Evolux - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Evolux overview
What is Evolux?
Evolux technology organizes, in a practical way, the data of all Call Center attendances, allowing the company's management to have a detailed view of the operation. The software provides several resources that contribute to increasing productivity, monitoring and improving the sector's results and, above all, customer satisfaction.
In addition to allowing the integration of the Call Center with CRM and Help Desk tools such as Salesforce and Zendesk, Evolux offers an extra communication module that allows service via messaging applications with Telegram and WhatsApp.
With the reports made available by the platform, the supervision of the Call Center is able to know how each operator's work is progressing, having access to information such as: logged and idle time; percentage of occupancy and disconnection; total of productive and unproductive breaks; call detailing; team mood; number of logoffs due to unanswered calls, among other data.
Included in the solution are: ACD, Dialer, Evolux server, training for managers and operators, regular updates, proactive monitoring and technical support by email, telephone and in person. Our commercial policy is simplified, based on the number of workstations (Attendance Positions), which facilitates the expansion or reduction of the contract.
Evolux’s user interface
Evolux reviews
Overall rating
4.8
/5
18
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
5
4
3
2
1
15
3
0
0
0
Who uses Evolux?
Based on 18 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Evolux's key features
Most critical features, based on insights from Evolux users:
All Evolux features
Features rating:
Evolux alternatives
Evolux
Starting from
No pricing info
Ringover
Starting from
29
/user
Per month
Convoso
Starting from
90
/user
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
Evolux integrations (3)
Integrations rated by users
We looked at 18 user reviews to identify which products are mentioned as Evolux integrations and how users feel about them.
Integration rating: 5.0 (2)
“gestão dos tickets, nossos operadores detalham os chamados atendidos ”
Gleibson R.
Coordenador
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Evolux support options
Typical customers
Platforms supported
Support options
Training options