This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

FORM.com

Mobile Forms Software for Inspection, Audits, Safety Checks

visit website

FORM.com Reviews

Reviews summary

Pros

This is a terrific software platform. I have used it with dozens of schools, helping hundreds of educators and thousands of students.

Marc H.

Read the full review
I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.

Emily L.

Read the full review
But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease.

Jason B.

Read the full review

Cons

The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.

Matt C.

Read the full review
This app has also lost complete inspections and all photos with no record that they ever existed.

Matt C.

Read the full review
I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.

Jeff H.

Read the full review

Overall rating

4.6

(23)

5

4

3

2

1

19

2

0

1

1

91%
positive reviews
87%
would recommend this app

Filter reviews by


Overall rating


Company size


Industry


Time used


23 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Provides great form creation infrastructure and increases data collection capability

Reviewed 6 months ago

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Mortgage Field Inspections

Reviewed 2 years ago

There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pros

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Cons

For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This app has also lost complete inspections and all photos with no record that they ever existed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A product that meets all of our requirements

Reviewed 5 years ago

We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pros

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement. The software can be accessed on any platform and the system is being constantly improved.

Cons

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Form.com easy and complicated to use

Reviewed 2 years ago
Pros

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Cons

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The software have been great! By far has the most customizable features of all its competitors.

Reviewed 4 years ago
Pros

The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Cons

Initially it was geared more towards just surveys. It has started to evolve to be more robust though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Form.com and Key Survey Is the Best Form and Survey Software I've Ever Used

Reviewed 4 years ago

We utilize Form.com for doing quality control in the construction industry. The ability for us to be able to capture data in real time, out in the field and the type of data we are able to capture - along with the speed of the upload back to our servers - makes Form.com the best Form Software that we have used. We have utilized everything from custom built to large enterprise software for forms...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Data Entry Program

Reviewed 4 years ago

I use Form.com for data entry for my business and find it to be a very smooth and efficient program. It's got great plugins and it easy to use; I am not technologically inept but I am also not the most tech savvy person and I find this program to be very user-friendly. It's helpful that you can grant (or deny) access to other employees on the forms. There is an offline mode also, which has been great for my team on certain occasions. You can also attach photos in the forms which is a must for my company. This is a very versatile program that has numerous features and functionality beyond what we use it for. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.

Pros

Great customer service, offline mode, grant/deny access to forms, photo input in forms.

Cons

No cons thus far

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Early stages, decently impressed

Reviewed 4 years ago

Above and beyond anything, Form.com has an amazing support team. They are very easy to access (web chat within the program) and are very helpful. The program itself has a large number of features which hurts its ease of use. There are "lots of ways to skin the cat" which is a double edge sword. Many options are great but can get confusing if it's not streamlined. There are elements that the program...

Pros

Flexibility and potential for workarounds

Cons

High learning curve for advanced features. Would like to see more flushed out advanced features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An effective, intuitive and efficient solution for any and all assessments/questionnaires/etc.

Reviewed 4 years ago

Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers. Strongly recommended!

Pros

Simple, intuitive, scalable; exceptionally well supported

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Features and Flexibility

Reviewed 4 years ago

After an extensive RFP for a new survey provider, we landed on Form.com, and have a fantastic experience since. The software is loaded with features and is flexible enough to handle all of our demands. Customer support is very responsive and knowledgeable. Love it!!

Pros

It's so flexible. You can accomplish almost anything you want with this tool.

Cons

I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very user friendly. Very easy to use.

Reviewed 4 years ago

This has created a very easy process for auditing restaurants and maintaining consistency across the markets.

Pros

Ease of use for new users. It is very easy for new users to implement this platform in their restaurants.

Cons

Creating forms can be tough until you get the full training. Although once you get the full training, it is very easy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Value For Money And Technically Advanced

Reviewed 4 years ago

I used this software for a while. It is simple, straightforward, and technically advanced. I started using this on trial and now on a pro side. Scripting automation routines is simple and works both offline and online. It's a good tool and time saver too. The price for this product is just the right. Thanks for a great product.

Pros

Running is smooth and easy to use (both online and offline)

Cons

Wait a while to create a new task

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Just working on my first ever form on form.com

Reviewed 4 years ago

I'm currently working on my first ever form on form.com So far I've set-up almost 1,200 elements to the form (a building audit form) and it has been easier than expected. I've used some of the features such as only showing questions dependent on prior answers and have used a few plugins also. So far so good!

Pros

Ease of Use Nifty features Great Plugins

Cons

Not enough instructional videos

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Customize City!

Reviewed 3 years ago
Pros

Great customization for any forms you want to use. A lot more options than Microsoft's attempt at "Forms." Feature packed!

Cons

Not very easy to use without training videos. Not something you can just pick up and use. Would like a more user friendly experience.

Overall Rating
  • Ease of use
  • Customer support

Share this review:

New customer review

Reviewed 6 years ago

My company recently purchase a one-year subscription to form.com. Jim Souza was fantastic. He was professional throughout the process and did a great job of explaining the software and showing how it could work for my situation. He sent examples and showed me how it works. Once we purchased, I was treated to great training sessions. Rachel Dunn provided the exact training I needed. She allowed me to go at my pace skipping areas I already understood or did not need. She also made it clear that I could contact customer service with any specific questions or problems.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to use

Reviewed 2 years ago
Pros

It was easy to use with out a lot of problems

Cons

Doesn't interface well with word or office suite

Overall Rating
  • Ease of use
  • Customer support

Share this review:

Integration with OpsAssure

Reviewed 6 years ago

Form.com has allowed OpsAssure to meet many of the requirements our clients have been asking for. It has also meant expanding the business model and secure commitments from clients that will have our product in 20 states by the end of 2014. With Form.com, OpsAssure is looking forward to enhanced integration and penetration into verticals where our combined solution set makes sense for small and medium sized businesses.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

Share this review:

fantastic software that can transform the use of evidence, and simplify life

Reviewed 6 years ago

This is a terrific software platform. I have used it with dozens of schools, helping hundreds of educators and thousands of students. By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence. Bravo!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great tool

Reviewed 4 years ago

We have been utilizing this software for more than three years and it has been a game changer for us here at Imperial. The platform works extremely well and has been effective in ensuring we provide outstanding service to our customers. Customer service at Form.com is top notch!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Features
  • Customer support

Share this review:

God-awful experience. Cost me boh time and money. Avoid at all costs.

Reviewed 4 years ago

Lots of headaches and lost sleep.

Pros

Absolutely nothing. It is near impossible to work with collaboratively without getting nickel and dimed at every turn.

Cons

See above. I don't like anything. I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.

Overall Rating
  • Value for money
  • Ease of use
  • Customer support

Share this review:

This reviewer only left a rating

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating

    Share this review:

    This reviewer only left a rating

    Reviewed 2 years ago
    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Overall Rating

      Share this review:

      This reviewer only left a rating

      Reviewed 5 years ago
      Pros

      No pros were added to this review

      Cons

      No cons were added to this review

      Select your country

      10+ YEARS RECOMMENDING SOFTWARE

      Ā© 2010-2021 GetApp. All Rights Reserved.
      GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.