FORM OpX Reviews

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Mobile capabilities and customization.

It's a bit cumbersome on the form creation side. Understanding the menus and how everything works together took a a good bit of time to get used to.

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This app has also lost complete inspections and all photos with no record that they ever existed.

It is very easy to capture and analyze data. Creation of forms is not overly complicated once you truly learn the system

It is incredible inflexible, if edits need to be made you likely need to create a whole new form. There is little to no ease for external users to be able to sign forms (especially if they do not use email) and the dual signing capability is almost non existent

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement. The software can be accessed on any platform and the system is being constantly improved.

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

FORM OpX makes sure that our operations are totatlly compliant with the general regulations.

Mobile application of FORM OpX could work with a higher performance.

Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.

The app tends to lag at times however minor updates should address this issue.

The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Initially it was geared more towards just surveys. It has started to evolve to be more robust though.

No pros were added to this review

No cons were added to this review

Flexibility and potential for workarounds

High learning curve for advanced features. Would like to see more flushed out advanced features.

1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.

1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.

an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions

on android the application is not doing well. some update is considered to make it more stable and better grip.

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Easy, simple and ability to view data through dashboard.

Very slow, and are still working to resolve the speed of the data on sync.

Su gestion de formularios en linea agiliza mucho el trabajo diario

Algun tipo de tutorial para personas inexpertas

Easy to build forms and enough features and plugins to keep the ball moving.

Wish there were more plugin options for form building.

Great customer service, offline mode, grant/deny access to forms, photo input in forms.

No cons thus far

Simple, intuitive, scalable; exceptionally well supported

No cons were added to this review

It's so flexible. You can accomplish almost anything you want with this tool.

I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...

Ease of use for new users. It is very easy for new users to implement this platform in their restaurants.

Creating forms can be tough until you get the full training. Although once you get the full training, it is very easy.

Easy to set up and use with no limitations on how I wanted to set it up

There are so many bells and whistles it takes a minute to wade through them in set up, but that's the price for so many options

The ease in creating our questionnaires.

Changing the format/look/appearance was more complicated.

Running is smooth and easy to use (both online and offline)

Wait a while to create a new task

Ease of Use Nifty features Great Plugins

Not enough instructional videos

Absolutely nothing. It is near impossible to work with collaboratively without getting nickel and dimed at every turn.

See above. I don't like anything. I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.