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HelpHero Logo

Helps web-based apps to build better onboarding experiences

Table of Contents

HelpHero - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

HelpHero overview

What is HelpHero?

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

Anyone in your team can easily create personalised tours and walkthroughs for users, not just developers. Use cases include onboarding and engaging new users; driving new feature adoption; reducing support costs with contextual and timely product tours and walkthroughs.

HelpHero offers key features, such as creating tours without code, instant customization of tours to fit in with your website and branding, in-depth step analytics to measure and optimize tour performance, personalization options to configure tours to target specific users, and tour preview and testing functionality.

HelpHero is perfect for SaaS businesses looking for a powerful and easy-to-use onboarding tool that is also cost-effective.

HelpHero's pricing plans are purely based on user volume. There are no limits on permissions / user licences and the number of product tours, hotspots and checklists you can create. You will also have access to all standard and advanced features, such as Custom CSS, audience targeting, multi-page tours and more on all HelpHero plans.

Free 14-day trial available.

Starting price

55usage based /
per month

Alternatives

with better value for money

HelpHero’s user interface

Ease of use rating:

HelpHero reviews

Overall rating

4.7

/5

7

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

5

2

0

0

0

HelpHero's key features

Most critical features, based on insights from HelpHero users:

Activity dashboard
Activity tracking
API
Audience targeting
Checklists
Content creation
Contextual guidance
Customer engagement
Customer segmentation
Customizable branding

All HelpHero features

Features rating:

Activity dashboard
Activity tracking
API
Audience targeting
Checklists
Content creation
Contextual guidance
Customer engagement
Customer segmentation
Customizable branding
Customizable fields
Customizable templates
Data security
Drag & drop
In-App Training
Interactive content
Multi-Language
Onboarding
Real-Time analytics
Reporting/Analytics
Reporting & statistics
Self-paced learning
Self service portal
Self Service Tools
User onboarding
Visual analytics

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HelpHero pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

55

Per month

Features included:

  • Unlimited tours, hotspots & checklists
  • Unlimited team members
  • Access to all standard and advanced features, analytics & integrations
  • Custom CSS, audience targeting & personalization
  • API access
  • Phone, chat & email support

Up to 2,500 Monthly Active Users

115

Per month

Features included:

  • Unlimited tours, hotspots & checklists
  • Unlimited team members
  • Access to all standard and advanced features, analytics & integrations
  • Custom CSS, audience targeting & personalization
  • API access
  • Phone, chat & email support

Up to 5,000 Monthly Active Users

179

Per month

Features included:

  • Unlimited tours, hotspots & checklists
  • Unlimited team members
  • Access to all standard and advanced features, analytics & integrations
  • Custom CSS, audience targeting & personalization
  • API access
  • Phone, chat & email support

Up to 10,000 Monthly Active Users

249

Per month

Features included:

  • Unlimited tours, hotspots & checklists
  • Unlimited team members
  • Access to all standard and advanced features, analytics & integrations
  • Custom CSS, audience targeting & personalization
  • API access
  • Phone, chat & email support

Up to 20,000 Monthly Active Users

299

Per month

Features included:

  • Unlimited tours, hotspots & checklists
  • Unlimited team members
  • Access to all standard and advanced features, analytics & integrations
  • Custom CSS, audience targeting & personalization
  • API access
  • Phone, chat & email support

Custom Plan

399

Per month

Features included:

  • Competitive custom pricing for over 20,000 Monthly Active Users

User opinions about HelpHero price and value

Value for money rating:

HelpHero integrations (1)

Top integrations

HelpHero support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Documentation
Videos
Live Online

HelpHero FAQs

Related categories