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GUIDEcx
5
48
4
13
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client onboarding and project management software
Table of Contents
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Find out with a
GUIDEcx - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
GUIDEcx overview
What is GUIDEcx?
GUIDEcx is a client onboarding and project management software designed to help businesses across automotive, finance, education, and other sectors streamline the customer experience and engagement operations. The application enables employees to interact with clients, manage tasks, and automate workflows via a unified portal.
It lets professionals send invitations to internal resources, customer experience (CX) teams, and third-party vendors to collaborate on projects. Features of GUIDEcx include automated reminders, an activity dashboard, custom templates, reporting, training management, and more.
GUIDEcx offers an API, which lets businesses integrate the system with several third-party platforms such as Slack, HubSpot, Salesforce, Jira, and more.
Do you work for GUIDEcx? Manage this product listing
GUIDEcx’s user interface
GUIDEcx reviews
Overall rating
4.7
/5
64
Positive reviews
82
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.82/10
5
4
3
2
1
48
13
2
0
1
Duke H.
Director, Project Management
Robert C.
Implementation Specialist
Emma S.
Senior Manager of Implementation and Program Operations
Gerrit D.
Solutions Engineer
Sam W.
Client Success Manager
Coco W.
Senior Solutions Specialist
Who uses GUIDEcx?
Based on 64 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GUIDEcx's key features
Most critical features, based on insights from GUIDEcx users:
All GUIDEcx features
Features rating:
GUIDEcx alternatives
GUIDEcx
Starting from
No pricing info
monday.com AI Work Platform
Starting from
9
/user
Per month
Trello
Starting from
5
/user
Per month
Jira
Starting from
7.91
/user
Per month
GUIDEcx integrations (6)
Integrations rated by users
We looked at 64 user reviews to identify which products are mentioned as GUIDEcx integrations and how users feel about them.
Integration rating: 4.5 (7)
Integration rating: 4.0 (6)
“Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that”
Andrew O.
Central Support - Senior Team Lead
Integration rating: 5.0 (4)
Integration rating: 4.0 (3)
Integration rating: 3.0 (2)
“To sync any updates on the Leads. For example, getting leads from hubspot and then using OutFlo to get in touch with them. And then syncing this back to hubspot.”
“Cyberimpact sends people who interact with our CRM tools in a specific way through a customer journey that meets all of our needs.”
Tricia V.
Engineering Distribution
Other top integrations
GUIDEcx customer support
What do users say about GUIDEcx customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GUIDEcx customer support.
Widely noted by reviewers, GUIDEcx customer support is extremely responsive and resolves issues quickly via chat and other channels.
A limited number of users mention that support and implementation assistance may come at a higher cost.
Support options
Training options
To see what individual users say about GUIDEcx's customer support, check out the review snippets below.
“Some of our customers interact with technology on an infrequent basis and had some some confusion when they first were introduced to GuideCX, but GuideCX has since made updates to what customers can see and limiting their visibility has helped with the transition.”
Andrew F.
Strategic Account Manager
“I like that I can get a birds eye view of where my retailers are in their timeline without having to contact them directly every day.”
Coco W.
Senior Solutions Specialist
“It's impossible to utilize to the fullest and when visiting the site on my phone it's nearly impossible to view the notes and respond”
Coco W.
Senior Solutions Specialist
“Our team has been unable to use the Recipe Builder in all the ways we originally had hoped as we just can't figure out how it works.”
Sage S.
Director of Implementation
GUIDEcx FAQs
Q. Does GUIDEcx support mobile devices?
GUIDEcx supports the following devices:
Android, iPhone, iPad
Q. What level of support does GUIDEcx offer?
GUIDEcx offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
