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Jotform vs Simplesat Comparison (2026)
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Good recommendations?
Overview
Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.
Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
647
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.8
61
5
4
3
2
1
48
12
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
93%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”
Gary A.
Founder CEO
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“Also the Customer support, they reply instantly and offer great support”
Tarandeep S.
Customer Support Manager
“It’s easy & dependable for what you need.”
KM
Kalee M.
Representative
“Great value for money”
JT
Juraj T.
Marketer
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”
Jeff R.
Project Manager
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review5 years ago
Key features
- Total features180
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Third-Party Integrations
- Website Integration
- Widgets
- eCards
- Total features32
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Third-Party Integrations
- Website Integration
- Widgets
- eCards
Integrations
- Total integrations95
- AWeber
- Accelo
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Artologik HelpDesk
- Asana
- Autotask PSA
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- BrightGauge
- Bullhorn
- Calendly
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- CloudRadial
- ConnectWise PSA
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Easy8
- Egnyte
- EngageBay CRM
- Evernote Teams
- Facebook Business Suite
- Freshcaller
- Freshdesk
- Freshservice
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Sites
- Gorgias
- HaloPSA
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Service Hub
- IFTTT
- Jira
- Joomla
- Kaseya BMS
- Kayako
- Keap
- Kit
- Klaviyo
- Knack
- Kustomer
- LiveAgent
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Missive
- Mollie
- MongoDB
- Netskope One Platform
- Newoldstamp
- OneDrive
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Enterprise Payments
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Q360
- Remote Monitoring and Management
- RepairShopr
- Salesforce Platform
- SendGrid
- ServiceNow
- Shopify
- Slack
- Smartsheet
- SolarWinds Service Desk
- Solve CRM
- Spiceworks Cloud Help Desk
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- SuiteCRM
- Syncro
- Totara Learn
- Tray.io
- Trello
- Trengo
- Twitter/X
- Typeform
- Unbounce
- Unito
- VerticalResponse
- WHMCS
- Weebly
- WiseStamp
- WordPress
- Worldpay for Enterprise
- Wrike
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoho Desk
- Zoom Workplace
- authorize.net
- cybersource
- eDesk
- iContact
- monday AI Work Platform
- osTicket
- Total integrations59
- AWeber
- Accelo
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Artologik HelpDesk
- Asana
- Autotask PSA
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- BrightGauge
- Bullhorn
- Calendly
- Campaign Monitor by Marigold
- CardConnect
- ClickUp
- CloudRadial
- ConnectWise PSA
- Constant Contact
- Copper
- Dropbox
- Dropbox Backup
- Drupal
- Easy8
- Egnyte
- EngageBay CRM
- Evernote Teams
- Facebook Business Suite
- Freshcaller
- Freshdesk
- Freshservice
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Sites
- Gorgias
- HaloPSA
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Service Hub
- IFTTT
- Jira
- Joomla
- Kaseya BMS
- Kayako
- Keap
- Kit
- Klaviyo
- Knack
- Kustomer
- LiveAgent
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Missive
- Mollie
- MongoDB
- Netskope One Platform
- Newoldstamp
- OneDrive
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Enterprise Payments
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Q360
- Remote Monitoring and Management
- RepairShopr
- Salesforce Platform
- SendGrid
- ServiceNow
- Shopify
- Slack
- Smartsheet
- SolarWinds Service Desk
- Solve CRM
- Spiceworks Cloud Help Desk
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- SuiteCRM
- Syncro
- Totara Learn
- Tray.io
- Trello
- Trengo
- Twitter/X
- Typeform
- Unbounce
- Unito
- VerticalResponse
- WHMCS
- Weebly
- WiseStamp
- WordPress
- Worldpay for Enterprise
- Wrike
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoho Desk
- Zoom Workplace
- authorize.net
- cybersource
- eDesk
- iContact
- monday AI Work Platform
- osTicket
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