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Simplesat vs ReputationStacker Comparison (2026)

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Simplesat logo

Simplesat

ReputationStacker logo

ReputationStacker

Overview

Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.

ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

119

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

63

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

61

5

4

3

2

1

48

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.9

59

5

4

3

2

1

56

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“Also the Customer support, they reply instantly and offer great support”
Verified reviewer profile picture

Tarandeep S.

Customer Support Manager

“It’s easy & dependable for what you need.”
KM

Kalee M.

Representative

“Great value for money”
JT

Juraj T.

Marketer

Pros

“Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions.”
PB

Phil B.

Vice President, Marketing

“A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.”
DS

Daniel S.

Brand Manager

“We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened.”
CS

Courtney S.

Paid Media Specialist

Cons

Not enoughreviews yet

Cons

“We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide.”
PB

Phil B.

Vice President, Marketing

“Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does.”
MC

Mike C.

Manager

“Before using this system requesting reviews and tracking them wasn't handled consistently.”
JH

Justin H.

Marketing Specialist

  • Vendor responds to reviews
  • Last review5 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features32
  • 360 Degree Feedback
  • AI Copilot
  • AI Text Generation
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Anonymous Feedback
  • Authentication
  • Automated Responses
  • Autonomous Task Execution
  • Badges
  • Brand Design Consistency
  • Brand Management
  • CES Survey Structure
  • CRM
  • CRM Integration
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Q&A
  • Competitive Analysis
  • Competitive Intelligence
  • Complaint Monitoring
  • Conditional Logic
  • Content
  • Corporate Reporting
  • Cross-system Integration
  • Custom Reports and Dashboards
  • Customer Advocacy
  • Customer Experience Management
  • Customer Feedback
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service
  • Customer Service Channels
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Device Responsiveness
  • E-Commerce
  • Email Management
  • Email Reminders
  • Employee Advocacy
  • Employee Performance
  • Engagement
  • Engagement Tracking
  • Feedback Aggregation
  • Feedback Collection
  • Feedback Management
  • GPS
  • Generative AI
  • Hashtag Tracking
  • Incentives
  • Insights
  • Keyword Tracking
  • Legal Agreements
  • Marketing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-step Planning
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • NPS/CSAT Scoring
  • Natural Language Interaction
  • Negative Feedback Management
  • Online Reviews
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Assistance
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Ratings/Reviews
  • Real-Time Action
  • Real-Time Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Types
  • Retail
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviewer Validation
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sampling
  • Scoring
  • Search/Filter
  • Security
  • Segmentation
  • Sentiment Analysis
  • Social Media
  • Social Media Integration
  • Social Networks Monitoring
  • Social Promotion
  • Social Sharing
  • Survey Deployment
  • Survey/Poll Management
  • Surveys
  • Surveys & Feedback
  • Syndication
  • Tagging
  • Team Workflow
  • Template Management
  • Text Analysis
  • Text Fields
  • Thematic Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Trigger Alerts
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets
  • Total features143
  • 360 Degree Feedback
  • AI Copilot
  • AI Text Generation
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Anonymous Feedback
  • Authentication
  • Automated Responses
  • Autonomous Task Execution
  • Badges
  • Brand Design Consistency
  • Brand Management
  • CES Survey Structure
  • CRM
  • CRM Integration
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Q&A
  • Competitive Analysis
  • Competitive Intelligence
  • Complaint Monitoring
  • Conditional Logic
  • Content
  • Corporate Reporting
  • Cross-system Integration
  • Custom Reports and Dashboards
  • Customer Advocacy
  • Customer Experience Management
  • Customer Feedback
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service
  • Customer Service Channels
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Device Responsiveness
  • E-Commerce
  • Email Management
  • Email Reminders
  • Employee Advocacy
  • Employee Performance
  • Engagement
  • Engagement Tracking
  • Feedback Aggregation
  • Feedback Collection
  • Feedback Management
  • GPS
  • Generative AI
  • Hashtag Tracking
  • Incentives
  • Insights
  • Keyword Tracking
  • Legal Agreements
  • Marketing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-step Planning
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • NPS/CSAT Scoring
  • Natural Language Interaction
  • Negative Feedback Management
  • Online Reviews
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Assistance
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Ratings/Reviews
  • Real-Time Action
  • Real-Time Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Types
  • Retail
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviewer Validation
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sampling
  • Scoring
  • Search/Filter
  • Security
  • Segmentation
  • Sentiment Analysis
  • Social Media
  • Social Media Integration
  • Social Networks Monitoring
  • Social Promotion
  • Social Sharing
  • Survey Deployment
  • Survey/Poll Management
  • Surveys
  • Surveys & Feedback
  • Syndication
  • Tagging
  • Team Workflow
  • Template Management
  • Text Analysis
  • Text Fields
  • Thematic Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Trigger Alerts
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets

Integrations

  • Total integrations59
  • AWeber
  • Accelo
  • Artologik HelpDesk
  • Autotask PSA
  • BrightGauge
  • Bullhorn
  • Calendly
  • CloudRadial
  • ConnectWise PSA
  • Constant Contact
  • Dropbox
  • Easy8
  • Facebook Business Suite
  • Freshcaller
  • Freshdesk
  • Freshservice
  • Google Sheets
  • Gorgias
  • HaloPSA
  • Help Scout
  • HubSpot CRM
  • HubSpot Service Hub
  • Jira
  • Kaseya BMS
  • Kayako
  • Keap
  • Klaviyo
  • Kustomer
  • LiveAgent
  • Microsoft Outlook
  • Microsoft Teams
  • Missive
  • Newoldstamp
  • Pipedrive
  • Q360
  • Remote Monitoring and Management
  • RepairShopr
  • ServiceNow
  • Shopify
  • Slack
  • SolarWinds Service Desk
  • Spiceworks Cloud Help Desk
  • Squarespace
  • SuiteCRM
  • Syncro
  • Totara Learn
  • Trello
  • Trengo
  • Twitter/X
  • WHMCS
  • WiseStamp
  • Xink Email Signature
  • Yesware
  • Zapier
  • ZenMaid
  • Zendesk Suite
  • Zoho Desk
  • eDesk
  • osTicket
  • Total integrations1
  • AWeber
  • Accelo
  • Artologik HelpDesk
  • Autotask PSA
  • BrightGauge
  • Bullhorn
  • Calendly
  • CloudRadial
  • ConnectWise PSA
  • Constant Contact
  • Dropbox
  • Easy8
  • Facebook Business Suite
  • Freshcaller
  • Freshdesk
  • Freshservice
  • Google Sheets
  • Gorgias
  • HaloPSA
  • Help Scout
  • HubSpot CRM
  • HubSpot Service Hub
  • Jira
  • Kaseya BMS
  • Kayako
  • Keap
  • Klaviyo
  • Kustomer
  • LiveAgent
  • Microsoft Outlook
  • Microsoft Teams
  • Missive
  • Newoldstamp
  • Pipedrive
  • Q360
  • Remote Monitoring and Management
  • RepairShopr
  • ServiceNow
  • Shopify
  • Slack
  • SolarWinds Service Desk
  • Spiceworks Cloud Help Desk
  • Squarespace
  • SuiteCRM
  • Syncro
  • Totara Learn
  • Trello
  • Trengo
  • Twitter/X
  • WHMCS
  • WiseStamp
  • Xink Email Signature
  • Yesware
  • Zapier
  • ZenMaid
  • Zendesk Suite
  • Zoho Desk
  • eDesk
  • osTicket