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Momentum
5
79
4
16
3
3
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communication & collaboration solution
Table of Contents
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Momentum - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Momentum overview
What is Momentum?
Momentum Telecom is a leading service provider of cloud communications and collaboration solutions. It helps deliver integrated voice, video, and data solution that’s mobile, flexible and future proof, enabling employees to communicate freely with customers and partners in real-time.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Phone System
Admin Portal
Voicemail
Cloud Platform
Momentum pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Momentum?
Their technology has transformed how we operate in the post-Covid era, enabling us to be more flexible and connected than ever before.
Select to learn more
Who uses Momentum?
Based on 102 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Momentum's key features
Most critical features, based on insights from Momentum users:
All Momentum features
Features rating:
Momentum alternatives
Momentum
Starting from
No pricing info
VoIP.ms
Starting from
1.1
Per month
Nextiva
Starting from
25
/user
Per month
Microsoft Teams
Starting from
4
/user
Per month
Momentum pricing
Value for money rating:
Starting from
No pricing info
User opinions about Momentum price and value
Value for money rating:
To see what individual users think of Momentum's price and value, check out the review snippets below.
Paul G.
CEO
Matthew K.
IT Director
Momentum integrations (4)
Integrations rated by users
We looked at 102 user reviews to identify which products are mentioned as Momentum integrations and how users feel about them.
Integration rating: 4.0 (8)
“Links to meetings added to the notes”
Matthew L.
Teacher
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“merged to Word. For many clients I setup what I call a 3-D merge. Where it would first merge which documents, then merge contact information into the selected documents. A really great thing.”
Micky R.
Operations Manager
Momentum customer support
What do users say about Momentum customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Momentum customer support.
Widely noted by reviewers, Momentum's support team responds quickly and resolves issues efficiently, even in urgent situations.
A number of users appreciate the ease of contacting support, with zero wait times and multiple channels like email and phone.
Multiple users highlight the team's professionalism, knowledge, and willingness to assist with custom scenarios and ongoing needs.
A limited number of users report difficulty reaching a human or getting effective help, especially for complex or urgent issues.
Support options
Training options
To see what individual users say about Momentum's customer support, check out the review snippets below.
“This focus is evident in their exceptional service - in the few instances where I needed to submit a support ticket, each issue was addressed and resolved in a timely manner.”
Depei S.
Network Engineer
“They respond quickly, stick with the issue until it is resolved and are excellent when there is an emergency and I need a quick response. ”
Sara S.
HR/Office Administration
“Everything, the system stopped working with in 4 months and customer service did not help with any issues we were having. When we told them it was negatively impacting our business, we were told they could do anything to help.”
Bobbi C.
Ops Support
“The few times we've encountered higher level issues it's taken some work to get the correct support engineer on our case to get things resolved.”
Jeremy J.
Senior Systems Manager
Momentum FAQs
Q. What level of support does Momentum offer?
Momentum offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
