NodeBB Pricing, Features, Reviews & Comparison of Alternatives

NodeBB

Community solution for businesses of all sizes

4.67/5 (12 reviews)

NodeBB overview

NodeBB is a cloud-based community solution for gaming, hardware, software, entertainment & education sectors, which helps improve customer engagement by providing discussion forums for businesses, letting users interact with multiple teams through video streaming, social media posts and real-time chat.

Key features of NodeBB include content management, a member directory, ideation/crowdsourcing, content moderation, and group administration. The mobile-friendly platform allows firms to communicate with team members using several functionalities such as an activity feed, calendar, photo gallery, and social plugins. Community members can utilize the single sign-on module to register through various social accounts including LinkedIn, Facebook, Google, and more. NodeBB provides access control, allowing administrators to create read-only or private document categories to ensure secure data storage.

NodeBB supports topic tagging, helping users find related web content. The platform supports integration with various third-party applications such as Pushbullet, Ghost, PayPal, WordPress, and more, helping users build forums to exchange ideas and streamline communication.
nodebb.org

Pricing

Starting from
$250/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
NodeBB screenshot: NodeBB community categories screenshotNodeBB Modern Forum Software feature demoNodeBB screenshot: NodeBB new topic creation screenshotNodeBB screenshot: NodeBB interaction history screenshot

NodeBB reviews

Excellent
8

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  3.8
  4.2
  4.3
Anonymous

NodeBB Review

Used daily for 1-2 years
Reviewed 2018-08-29
Review Source: Capterra

Overall, I would recommend NodeBB as a forum software to companies who would like to test the very idea of having a forum, or who are not ready to commit to large budgets and extended functionality. If you don't have any resources to write custom CSS, you could rely on one of their pre-made themes, and select from among 10+ skins. If you have design and coding resources, your opportunities will be much greater. NodeBB allows you to have a SSO option, which was a strong requirement for us, and their most basic plan is more than enough for us at the moment. They were also very kind to refund us for a few months at the beginning of our cycle when we were not using the forum, which left us with a great impression and established trust. Repeatedly we reached out to them with a request to develop certain functionality, for which they provided reasonable quotes.

Pros
We've been using NodeBB to run our forum for more than a year. Overall, it's a great *value for money* tool. The interface is relatively easy to use: after a bit of work of understanding where different settings are controlled, two people, one of whom was a trainee, could work it out alright. We like the look and feel it provides, which gives an impression of a website, rather than your average forum with pages and pages of content to scroll through and posts that look like a digitalised list of archives from the national library. The support team is responsive. Since they are a small company they take time to get back, but they almost always could help with the answer, or help to work out an alternative solution. They were one of the first forums to comply with GDPR, which was great news for us.

Cons
Since it's a new platform and a small team, there isn't a lot of learning materials about the software. Because plugins are open to the community to create, they would sometimes interfere with one another and break things. There is no curation to the list of recommended or updated plugins. And there is no quick way to understand if a task could be solved with a plugin or not (could be solved through documentation?). One needs to spend time with the community to work this out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Vamsi Krishna

Neutral review

Used daily for 1-2 years
Reviewed 2018-09-02
Review Source: Capterra

When we first started building our community, it was so great to be able to setup nodebb quickly without much developer help. Things are very well thought through regarding user onboarding. But as the community grew, many features started to make little sense for a 2k+ community. Things where I would like to see NodeBB put more focus on: - Emails - Design elements (Ex: upvote and downvote buttons are too small & hard to locate. Social share buttons , almost impossible to figure out where they are) - More support in terms of how to build good communities. You have a good software, but most people are unaware what are user communities, how to build & grow them, their advantages etc.

Pros
Plugins are the best feature. There is a plugin for almost every need & its easy to install & use it quickly

Cons
Design can be better, need to do more research on how communities evolve & design patterns to make the product inherently sticky. Email freqency settings are quite poor. Its either spammy or no email at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Danny Eiden

Great Open Source Forum, Poor Business Decision

Used daily for 1-2 years
Reviewed 2018-08-31
Review Source: Capterra

Pros
• Infinitely extendable with plugins and widgets • Open source, making it possible to find the source of any issue • The data sent to every page is easily accessible in JSON via API • Great support for forums hosted by NodeBB

Cons
• Plugins and widgets break on every upgrade. It's impossible to keep the system up to date without a lot of effort and developer resources • While the system is extendable, many things that should be built in are either second class add-ons or non existent. We had to build our own search widget, for example. • We have discovered numerous security issues and bugs that NodeBB should have been aware of themselves

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

My experience with NodeBB

Used daily for 6-12 months
Reviewed 2018-08-24
Review Source: Capterra

It's been a great experience! I will certainly use NodeBB again for other projects.

Pros
There are several pros with NodeBB, it as a sleek design, not like old forums from the 90's. It's fast, I mean really fast. Functionalities as onsite chat makes the difference. The way it's built... to scale, that's a big plus.

Cons
The installation process is not that friendly, but, that's on the installer. Another con would be the lack of features as more mature alternatives do have, but, it's understandable, NodeBB is rather young with a 1.10 version.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Arie Stavchansky

Doing it the right way

Used weekly for 1-2 years
Reviewed 2018-08-24
Review Source: Capterra

I want my users to share knowledge about our software products and video post-production techniques amongst themselves. To that end, it works well.

Pros
That it is both open sourced and that it can be hosted by the developer. The forum is both supportable and portable because of that. It's got a very nice user interface and I think it's just easy to get around, and it's responsive. Every part of the UI is clean and modern, and they've built it to accept many third-party integrations.

Cons
I wish there were more themes for the forums. There are alot of switches to see which fonts / colors work. I do like how it's very open, but it's not immediately obvious that in some cases those third party integrations cost additional fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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NodeBB pricing

Starting from
$250/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Village (small businesses and groups): $250 / month for up to 2 million monthly page views.
City (medium businesses and groups): $750 / month for up to 10 million monthly page views.
Metropolis (larger organizations that need a custom solution): Contact NodeBB for pricing information for above 10 million monthly page views.

NodeBB features

API
Automatic Notifications
Content Management
Reporting & Statistics
Social Media Integration

Access Control (62 other apps)
Activity Dashboard (86 other apps)
Custom Forms (71 other apps)
Customizable Branding (113 other apps)
Customizable Templates (113 other apps)
Data Import/Export (85 other apps)
Drag & Drop Interface (92 other apps)
Electronic Payments (83 other apps)
Product Catalog (73 other apps)
Search Functionality (86 other apps)
Template Management (59 other apps)
Third Party Integration (124 other apps)
Website Management (58 other apps)
eCommerce Integration (64 other apps)
eCommerce Management (74 other apps)

Additional information for NodeBB

Key features of NodeBB

  • Content Moderation
  • Discussions / Forums
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
View All Features