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NodeBB

Community solution for businesses of all sizes

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NodeBB Pricing, Features, Reviews and Alternatives

NodeBB product overview

Price starts from

$

250

/momonth
Per Feature

What is NodeBB?

NodeBB is a cloud-based community solution for gaming, hardware, software, entertainment & education sectors, which helps improve customer engagement by providing discussion forums for businesses, letting users interact with multiple teams through video streaming, social media posts and real-time chat.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online

NodeBB pricing information

Value for money

4.2

/5

14

Price starts from

$

250

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NodeBB features

Functionality

4.0

/5

14
Total Features21 1 categories

Most valued features by users

API
Content Management
Reporting & Statistics
Alerts/Notifications
Mobile Access
Real Time Notifications
Social Media Integration
Single Sign On

Functionality contenders

NodeBB users reviews

Overall rating

4.7

/5

14

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

10

4

0

0

0

Pros
NodeBB is easy to setup, easy to personalize, and easy to administrate. There are several useful plugins that can be installed from the rich community.

AR

Anonymous Reviewer

They were also very kind to refund us for a few months at the beginning of our cycle when we were not using the forum, which left us with a great impression and established trust.

AR

Anonymous Reviewer

When we first started building our community, it was so great to be able to setup nodebb quickly without much developer help. Things are very well thought through regarding user onboarding.

Vamsi K.

Cons
NodeBB proved to be a cut above other outdated forum building tools in its speed and modern integrations.

Ramindu D.

Design can be better, need to do more research on how communities evolve & design patterns to make the product inherently sticky. Email freqency settings are quite poor.

Vamsi K.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The modern bulletin board software

Reviewed 2 years ago

NodeBB proved to be a cut above other outdated forum building tools in its speed and modern integrations.

Pros

NodeBB is a modern, fast forum building tool that brings a lot of current social features and integrations to the old-school bulletin board. IT provides lightening fast response times and is full open source so a breeze to clone from Github and set up. It provides multiple database integration options and quick integration with 3rd party services as well. Further integrations can be carried out through its comprehensive suite of RESTful web services.

Cons

While the provisioned services for NodeBB are quite useful and provide effective customer support, using a provisioned instance of NodeBB can be quite costly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NodeBB Review

Reviewed 3 years ago

Overall, I would recommend NodeBB as a forum software to companies who would like to test the very idea of having a forum, or who are not ready to commit to large budgets and extended functionality. If you don't have any resources to write custom CSS, you could rely on one of their pre-made themes, and select from among 10+ skins. If you have design and coding resources, your opportunities will be...

Pros

We've been using NodeBB to run our forum for more than a year. Overall, it's a great *value for money* tool. The interface is relatively easy to use: after a bit of work of understanding where different settings are controlled, two people, one of whom was a trainee, could work it out alright. We like the look and feel it provides, which gives an impression of a website, rather than your average forum...

Cons

Since it's a new platform and a small team, there isn't a lot of learning materials about the software. Because plugins are open to the community to create, they would sometimes interfere with one another and break things. There is no curation to the list of recommended or updated plugins. And there is no quick way to understand if a task could be solved with a plugin or not (could be solved through documentation?). One needs to spend time with the community to work this out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great Open Source Forum, Poor Business Decision

Reviewed 3 years ago
Pros

• Infinitely extendable with plugins and widgets • Open source, making it possible to find the source of any issue • The data sent to every page is easily accessible in JSON via API • Great support for forums hosted by NodeBB

Cons

• Plugins and widgets break on every upgrade. It's impossible to keep the system up to date without a lot of effort and developer resources • While the system is extendable, many things that should be built in are either second class add-ons or non existent. We had to build our own search widget, for example. • We have discovered numerous security issues and bugs that NodeBB should have been aware of themselves

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really, The best forum software I've used!

Reviewed 3 years ago

For my business providing an intuitive, flexible and adaptable UI to the users is key. I have found this software meets all my needs and the NodeBB team are experts in what they do, "They know their stuff" I found that they will make your idea become reality, providing you with feedback on a possible alternative ways of meeting your needs, I have found the NodeBB team participate with what you are trying to achieve, you don't feel like your on your own, they help you get there.

Pros

The forum software is easy on the eyes, some forum software looks too busy, with too many options and not intuitive but, NodeBB is clean and easy to use. The software is flexible and adaptable for your needs. The software has many options, I have adapted it to what I need, switching off features I do not need for my business.

Cons

The software team at NodeBB are keen to help with every issue you may encounter, so I have not really found any cons as such which would deter me from using the software. The software team are constantly updating the software, with additions and new features. I have had suggestions for what I have considered improvements and the NodeBB have listened, the features could take some time to be released, but the team have to consider feedback from many users and the best for improvements is released. I have used the NodeBB's customisation route many times, to get the features I need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Neutral review

Reviewed 3 years ago

When we first started building our community, it was so great to be able to setup nodebb quickly without much developer help. Things are very well thought through regarding user onboarding. But as the community grew, many features started to make little sense for a 2k+ community. Things where I would like to see NodeBB put more focus on: - Emails - Design elements (Ex: upvote and downvote buttons are too small & hard to locate. Social share buttons , almost impossible to figure out where they are) - More support in terms of how to build good communities. You have a good software, but most people are unaware what are user communities, how to build & grow them, their advantages etc.

Pros

Plugins are the best feature. There is a plugin for almost every need & its easy to install & use it quickly

Cons

Design can be better, need to do more research on how communities evolve & design patterns to make the product inherently sticky. Email freqency settings are quite poor. Its either spammy or no email at all.

NodeBB FAQs and common questions

NodeBB has the following pricing plans:
Starting from: $250.00/month
Pricing model: Free, Subscription
Free Trial: Available


NodeBB has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


NodeBB supports the following languages:
English


Yes, NodeBB has an API available for use.


NodeBB integrates with the following applications:
PayPal, Wordpress, Slack, Mailchimp, Twilio


NodeBB offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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