App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

sharetribe Logo

sharetribe

4.5
(51)

Write a review

Cloud-based marketplace for small to medium businesses

see alternatives

(1)

sharetribe Pricing, Features, Reviews and Alternatives

sharetribe product overview

Price starts from

99

Per month

Flat Rate

What is sharetribe?

Sharetribe is cloud-based platform for small to medium businesses, which helps businesses to create and manage custom online marketplaces.. It allows users to list various goods or services and gain revenue through commission on each transaction. Sharetribe provides vendor's portal, which enables providers to create new listings on their marketplace and customize product information, pricing, images and more on daily, weekly or hourly basis.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Chat
Email/Help Desk

Training options

Documentation

sharetribe pricing information

Value for money

4.4

/5

51

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

sharetribe features

Functionality

4.0

/5

51

Total features

15

1 categories

Most valued features by users

Customizable Branding
Order Management
SEO Management
Search/Filter
Cataloging/Categorization
Categorization/Grouping
Commission Management
Electronic Payments

Functionality contenders

sharetribe users reviews

Overall Rating

4.5

/5

51

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10
Rating distribution

5

4

3

2

1

31

14

5

0

1

Pros
Sharetribe's customer service is amazing: quick (despite timezone differences), friendly and solution focused.
Honestly, they have been amazing every step of the way. Thank you to the whole team for helping me out, working with me, and allowing me to take a chance with my business.
Sharetribe is easy to use, help is fantastic and with a few additional features will be unbeatable.
Cons
I had some trouble at first, to hire the right people for the development job. But this is due to my lack of experience with engineering teams.
On numerous occasions, I have had to chase multiple times for a response, because apparently my emails randomly went into their spam folder.
You have to pay extra to customize the landing page. Limited features for customizing.

Overall rating contenders

AvatarImg
AvatarImg

Mark B.

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sharetribe's platform makes it easy to develop and deploy a robust marketplace quickly.

Reviewed 5 years ago

Sharetribe provides a hosted marketplace platform, including PayPal and Stripe payment gateways, that my company eXcesS Capacity leverages to rapidly develop, deploy and market a web property where businesses rent, sell and buy underutilized resources.

Pros

Sharetribe's marketplace platform incorporates essential functionality such as workflow, listing customization, notifications, PayPal and Stripe payment gateways, ratings and reviews, and much more. Sharetribe's customer support is very knowledgeable and responsive to my questions and requests. The Sharetribe Marketplace Academy is informative about how marketplaces should be built, deployed and marketed.

Cons

While there are gaps in functionality, the features provided with a product that has evolved since 2008 are rich. Sharetribe support is interested and responsive to its users enhancement suggestions.

MW
AvatarImg

Megan W.

Arts and Crafts, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sharetribe is a great platform

Reviewed 2 years ago

Sharetribe is a really interesting platform and their customer service is out of this world! I would recommend it especially if you are planning on creating a services or rental marketplace. multi-vendor retail is a little tricky in some areas but they're adding features all the time and are receptive to requests (although requests are always subject to development demand and timelines, of course). Considering the quick set up, amazing customer support and tutorials available, I would highly recommend giving it a try to see if it will work for your unique marketplace.

Pros

Sharetribe's customer service is amazing: quick (despite timezone differences), friendly and solution focused. The initial set up is guided via a checklist for different areas of your marketplace and is very easy to follow. The look is pretty clean and the filter features are built in and really powerful. There are a lot of tutorials and supporting documents available if you're trying to figure out something new and if you still have trouble, they're always happy to help. There are also a lot of case study examples of Sharetribe marketplaces out there so you can really see what's possible for what you're trying to do.

Cons

I found that since my marketplace focuses on peer to peer sales (not rental or service based), I ran into some features that weren't available or possible to implement on Sharetribe. There is a lot of customization possible but there were a few things that I felt were important for the specific result I was looking for that made it difficult for me. Despite this, I have had a great experience with Sharetribe and they helped me launch my initial marketplace which has been essential in my business growth.

RJ
AvatarImg

Ran J.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Save your time and money

Reviewed 3 years ago

Landing pages are so important for any website. Your options to have one with Sharetribe is to pay them a ridiculous fee to host one page, I agree with reviewer [SENSITIVE CONTENT HIDDEN], it really is a joke. Their landing page design looks cheap and clunky, customisation is extremely limited, you can’t even change the font from white to black (unless you are using a white background, in which case...

Pros

Quite easy to set up if you have little technical knowledge.

Cons

In the past 8 months, I have received misleading advice, I have been told a number of things are possible with Sharetribe Go using custom script, then after speaking with five separate developers, I now realise that this is in fact untrue. On numerous occasions, I have had to chase multiple times for a response, because apparently my emails randomly went into their spam folder. I have also received...

Vendor response

Thank you for your candid review and for sharing your poor experience. We apologize that your experience with us did not meet your expectations. We have learned from this situation and will continue to be particularly cautious in how we communicate about the possibilities and limitations of custom script. We hope that you can find a way to continue your project in the way you best see fit, on a platform that provides the best growth environment for your marketplace. We wish you the best of luck. - The Sharetribe team

JB
AvatarImg

Jeanne B.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sharetribe - HELPED DURING COVID-19 - Give them your business!

Reviewed 3 years ago

The thing that really stood out to our team of 20 remote volunteers was the customer service that Antti from sharetribe offered us. During COVID-19 it is a very difficult time for all businesses but the team at Sharetribe were enthusiastic to help and really took the time to understand our product. They even geared up for a national TV spot we were promised but that never happened.... upping their servers and giving us advice on some scaling challenges with our manual approval process.

Pros

This is incredibly easy software to deploy for any kind of two sided marketplace. Especially useful for a team that includes non technical people. We used the GO & FLEX versions and found them simple, intuitive and that the support was really exceptional for when we were figuring out how to use it initially and for all our out of the box queries.

Cons

We think the auto response on emails - when a listing is not approved. Would like to customise this, but it's a small thing and you can always find a work around (we did with Sharetribe's assistance).

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Best option for building a successful marketplace

Reviewed 5 years ago
Pros

We looked at various marketplace software options before deciding to go with Sharetribe. From the outside some options like Wordpress Plugins look even a lot better than Sharetribe for example regarding functionalities. So we did several test trials. Our experience was not a single competitor of Sharetribe kept the promises made on their landing pages. So our experience from the start with Sharetribe was that they keep their promises and only promise what they are actually capable of delivering with very good quality. And the quality & robustness of the software has been simple outstanding. Besides their customer support is truly amazing and their marketplace academy extremely helpful. Overall I firmly believe choosing Sharetribe was the single best decision in our company history so far.

Cons

Every marketplace is different, so the requirements can probably vary quite a bit for every marketplace entrepreneur. So chances are high that you will miss a few functionalities. Nevertheless the Sharetribe team is constantly updating their software und the gaps are getting less with every month. In the end though having one functionality or not wasn't the most important thing in building our marketplace. For us building trust has been so far the most important factor and if your users trust you than they are also willing to overlook some of the current missing features.

sharetribe FAQs and common questions

Q. What type of pricing plans does sharetribe offer?

sharetribe has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of sharetribe?

sharetribe has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does sharetribe support?

sharetribe supports the following languages:
Portuguese, French, Spanish, English, German


Q. Does sharetribe offer an API?

Yes, sharetribe has an API available for use.


Q. What other apps does sharetribe integrate with?

sharetribe integrates with the following applications:
PayPal, Google Analytics 360, Stripe


Q. What level of support does sharetribe offer?

sharetribe offers the following support options:
24/7 (Live rep), Phone Support, Chat, Email/Help Desk

Common sharetribe comparisons

Related categories