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ChannelEngine
Connecting Global Ecommerce
Last updated: June 2024
ChannelEngine offers a robust marketplace management suite that enables you to sell globally on marketplaces and sales channels. We provide a user-friendly and out-of-the-box solution that simplifies the complexity of international sales and seamlessly integrates with existing systems, unlocking rich insights. Brands and Retailers can reach millions of new customers and benefit from our thriving partner network to sell more effectively on marketplaces worldwide.
Typical customers
Platforms supported
Support options
Training options
Functionality
4.3
/5
44
Total features
107
11 categories
Functionality contenders
Overall Rating
4.5
/5
44
Positive reviews
98
%
26
17
0
0
1
Overall rating contenders
Alexander B.
Consumer Electronics, 5,001-10,000 employees
Used daily for 1-2 years
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- Very satisfied - Great team and collaboration- Very much customer-centric, looking for joint growth
- User-friendly UI- Great onboarding experience- Continuous improvements on channel interfaces- Incorporating suggestions, and taking feedback seriously- Adding new features almost every month- Pioneering new channels and geographies
- Beta channels come with quite some child-diseases- Reporting capabilities, notifications, and user roles can be improved
Marit L.
Sports, 11-50 employees
Used daily for 1-2 years
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The ease in using the application and the customer support.
We're missing the possibility to chat to our customers in Channel Engine. The customer support now needs to log in to dozens channels to talk to the customers. Another integrator has this function.
Pepijn R.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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I use it every day and like the system in general.
Diversity of use of the system. It is integrated in a lot of system I use.
The correctness sometimes. When I refund an order via CE, the portal doens't see it sometimes.
Martijn L.
Business Supplies and Equipment, 10,001+ employees
Used daily for 1-2 years
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Thanks to the support of Channel Engine we are now capable of scaling on multiple marketplace at a higher pace.
Channel Engine has been essential in scaling our business on multiple platforms / marketplaces across regions: not only Amazon in the US and EMEA, but also 'local'marketplaces in Germany, The Netherlands and France. Still working on scaling to other platforms, with the full support and engagement of the customer success managers.
US integrations were delayed due to some critical differences between the Euopean and US markets. This is being handled, however, a deeper understanding of the intricate details of the doing business in the US (Tax issues) should have been a known.However, CE-team is adequately following up and setting up a separate test environment for the US market.
Remco N.
Retail, 11-50 employees
Used daily for 2+ years
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- Easy to use- Easy to connect to e-commerce platforms- Great customer support- Great integration team
Don't have any cons purse. As mentioned it's easy to use and has all the functionalities that we need
ChannelEngine has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does ChannelEngine support?
ChannelEngine supports the following languages:
Dutch, English, French, German, Italian, Spanish, Turkish
Q. Does ChannelEngine support mobile devices?
ChannelEngine supports the following devices:
Android, iPhone
Q. Does ChannelEngine offer an API?
Yes, ChannelEngine has an API available for use.
Q. What other apps does ChannelEngine integrate with?
ChannelEngine integrates with the following applications:
Adobe Commerce, WooCommerce, Odoo , Akeneo Product Cloud, KatanaPIM, Dynamics 365 Business Central, Oracle Cloud Financials, SAP Analytics Cloud, Shopify
Q. What level of support does ChannelEngine offer?
ChannelEngine offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Chat