Shopify vs PayPal Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Kerwin Leong

Shopify Review

2018-11-21

Pretty good. I would recommend it

Pros

Great for dropshipping!!! Paypal integration very easy love the free templates

Cons

Not very easy to export blog posts Adding a custom field like text box...this could be simplified

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Lincey Viel Pepin

Great to charge credit cards at shows and fairs

2019-01-02

I much prefer Shopify POS than Paypal here, Stripe and Etsy reader (I tried them all).

Pros

Easy to use, non-laggy software to process credit card payments in person. The whole catalog from my Shopify store is connected and each product can be easily added to the bill. I often use the 'Quick sale' option for fast checkouts on which we simply enter the amount to charge. Shopify sent a free credit card reader that can read chips. The charge on the reader lasts for well over a day, which is perfect when you don't have access to power.

Cons

Sometimes (rarely) my phone and the reader won't detect each other and I have to enter the credit card number manually, which isn't ideal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Brandy Caudle

Shopify

2019-03-14

What I like least about Shopify is sometimes there is a delay in payment Unless my customer to use PayPal

Pros

What I like most about Shopify is that it provides me a website that was simple and easy to build yet still looking professional.

Cons

What I like most about Shopify is that it provides me a website that was simple and easy to build yet still looking professional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Anonymous
(Information Services company, 1-10 employees)

Sell online with simplicity

2018-10-04

Setting up a store - Definitely check this one out. Just save your patience for the payment providers.

Pros

The ability to set up products and be selling them online within an hour is amazing.

Cons

Payment integrations aside from paypal are awkward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Wayne Van Elsen

Is a fast, straightforward to set up e-commerce complete system for the start-up or small business

2018-07-05

Pros

Shopify is an all-inclusive product that has an optional retail pack. You can have bricks and mortar storefront AND an online store that integrates nicely with it. A great solution for selling online.

Cons

The cheapest plan is Shopify Lite, but it does not include an online store (you can sell on Facebook, offline and via Paypal style BUY buttons).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Jack Anderson

Verified Reviewer

Easy to use , even for first time business start up

2016-03-22

We launch our online store AVG Online Store, www.avgonlinestore.com in less than a month putting products, and upgrading to Paid themes and connecting to Paypal and Braintree.

Pros

Easy to connect to payment gateways, most common gateway such as Paypal is there 4.

Cons

1. Editing themes to suit your needs may be challenging for user with no HTML or working knowledge of Shopify Liquid language 2. Apps can add up more than your Shopify subscription cost, 3. Need Shopify expert to program or customize your store, again will be another cost

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Anonymous
(Defense & Space company, 51-200 employees)

Create intuitive, beautiful, user-friendly e-com site. Accept payment via PaypalStripe or Shopify

2018-10-24

Pros

You can accept payment via Paypal, Stripe or using Shopify Payments.

Cons

Monthly fee to use the software can become quite steep

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Mark Lemon

Shopify Perfectly Fills an Important Niche in E-Commerce Shopping Cart Platforms

2011-10-26

I put up a static website at http//www.co2meter.com, opened a basic Paypal account, and we began selling CO2 monitors online.

Pros

Shopify made the transition from a static webpage and Paypal website to a full-featured e-commerce solution easy.

Source: GetApp
4 of 4 people found this review helpful
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Shannon Baughman

Perfect for vendors

2018-12-15

Pros

SO MUCH BETTER THAN PAYPAL!

Cons

NOTHING! Product is PERFECT just as it is. I cannot find anything negative to say

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Miranda Rainaldi

Great for anyone with a self-owned business!!

2019-01-07

Overall, I fully enjoyed my experience with Shopify and when I start another online business, Shopify will again receive my business.

Pros

Easy-to-use interface; ability to create an online store with ease; secure; great tools for marketing; multiple store front templates to choose from; integrates with other apps; allows multiple payment options including PayPal and I also enjoyed the abandoned cart recovery function which sometimes ended up in more sales

Cons

To be able to get professional reporting functions is only available on the more expensive plans and not everyone is able to afford those plans, especially right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Andrew McCole

Perfect for my small business, with far more functionsthan I use to expand into later.

2018-11-28

Very pleased. They make the web selling part of my business easy and actually more productive. It is good to know I can expand the use if I choose to grow in this part of my business.

Pros

It was easy to set up paypal too.

Cons

No complaints. Maybe I I was a vast internet business, I might need something different, but for my purposes I cannot imagine anything better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
DIANA WANJIKU

Shopify making online business easy,achievable and successful

2019-01-14

Shopify has various plans to choose from and as a starter you can opt for a cheaper plan.I love the clean interface which is easy to use.Bloggers and organizations can easily sell products in their existing websites.You cant go wrong with shopify for ecommerce.

Pros

Try shopify .Shopify allows you to customize your templates to meet your branding needs and the templates are attractive too.Shopify is intergrated to paypal and mailchimp.It has unique features such as point of sale options.The interface is user friendly and offers various channels of sale such as facebook,messenger ,instagram etc

Cons

Becomes complicated when you want to upload images or files.You need an expensive plan when you want professional reports.The payments in shopify are only limited to certain countries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
anil doobagunta

Shopify helps to build e-commerce website easily and quickly.

2019-04-15

Pros

It provide lot of payment methods like Paypal, Amazon pay, apple pay... etc. and also accepts payment in various currencies.

Cons

Shopify collects transaction fees with Shopify payments. still need some dynamic nature when themes changed.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Tim Ferrell

Soup to Nuts Online and In Store POS solution

2018-06-02

Pros

Payments can be accepted through their payment gateway or many 3rd party payment gateways, including PayPal and Amazon Payments.

Cons

The only real negative is that at charges for the basic plan Shopify is a bit cost prohibitive for low volume sellers. If you are willing to do some of the web work yourself and use Facebook/Messenger you do have the option of going with their Lite plan.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Anonymous
(Accounting company, 11-50 employees)

Readymade store covers everything that we need

2018-10-22

My experience was very smooth in shopify, it really save my time in gathering product, separting in different collection and making a good looking store in just 2 days.

Pros

Shopify is the most easiest way to make your own store quickly. I personally like the networking of shopify with other necesary sites like godaddy, facebook, google which makes it more convineint for pixel, domain integration with just one click and google also love shopify store means its easier to rank a shopify store in google search. Customer support is very friendly which will follow up your request even after the chat via email.

Cons

You can only pay subscription fee only with a credit card not debit card or paypal option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Michael Gardner

Shopify Rocks like no other

2018-11-05

Shopify has been an awesome essential tool for my business. It has saved so much money for my company and is really easy to use.

Pros

Also with PayPal, Stripe and Amazon Pay integrated already, no need to pay for these add-ons like others.

Cons

The only thing that I can say bad about it is that some add-ons can be pretty trashy so do your homework and research on them before signing up with add-ons. They are not regulated by Shopify that much and all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Karthi Gopal

Verified Reviewer

An all-in-one solution for businesses to start and manage their e-commerce site.

2018-07-06

Pros

Offers a safe payment option along with integrations with Paypal. The application is integrated with fed- ex, UPS etc.

Cons

An absence of multiple warehouse application. Inventory system lacks in many features. Multiple currencies not allowed. A/B testing feature is absent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Muneeba Feroze

Shopify makes you manage and create your own store easily

2018-01-02

I have benefited a lo from Shopify. Shopify has surely helped me in running my online business. I haven't earned much yet through this platform because I feel I'm still new to this online realm. I have more online presence with an increasing customer base. I can sell my products easily without any hassle. The return I am getting from just a small investment in this portal, this is just astonishing. As everything is online, I don't have to give this business a lot of attention as I know it still keeps on running without my intervention. The analysis feature helps a lot in marketing my product to the right market further bringing in more income for me. My inventory is well managed, payments are received securely and also my customers are growing. Clearly this is quite beneficial for the expansion of my business

Pros

-Top notch security measures keeping my transactions secured -Brilliant customer support team -Keeps a track of my inventory in a much effecient way -Get detailed analysis and reports on my sales and forecasts -Easy to use and understand software -Interface is well designed making me addicted to the software -Integration with Paypal -Value for money

Cons

-A lot of Unnecessary deductions by Shopify like Credit Card rate of 1.6-2.2% for every transaction via credit card -Shopify payments not available in many countries -Only 10 themes available with the free plan -Software crashes sometimes when I try to export data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Nathan Wright

The best and easiest solution to small business ecommerce.

2019-04-11

It allows me to process credit cards, PayPal payments, create inventory lists, shipping labels, tax forms, and more all from one single dashboard.

Pros

Creating a website, stocking product, and launching my store was so incredibly simple. I customized a pre-made template with custom colors and a custom typeface, made a mobile version, and then logged my inventory is just a few hours. I now have two Shopify sites!

Cons

The gallery views and hover-over animations are a bit limited. I wish I could combine the drag-and-drop customization of Wix with the ecommerce power of Shopify. Right now, I'm just filling in text blocks and the template dictates what goes where. If you can work within those confines you're set, but if you want more freedom like I do you may get frustrated at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Esthephan Corner

The solution for your business's online store

2019-02-09

have used Shopify to make several websites with online store, their templates are excellent and they have been very useful to me since I do not have much experience in programming, they are customizable and easy to use. Its interface is intuitive and I did not have problems to understand it being a beginner user, this tool is perfect for the application of SEO strategies since it is very versatile and has good compatibility with other softwares that complement it and facilitate my tasks on the website.

Pros

Among the payment services that it has incorporated are PayPal, Amazon Pay and Apple Pay, among others, are approximately 100 processors of payment available in different currencies to adapt the purchase process to each client.

Cons

This platform uses its own programming language called PHP & quot; Liquid & quot ;,this can be an inconvenience for programmers who do not have enough experience and require complex results. The paid version and some applications and tools have a high cost when compared to the software of the competition, in spite of that the basic version has the necessary tools to Take advantage of the software with not very complex results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Yemin Kim

Great service but you need to be careful

2018-01-18

We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Pros

Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up. 5.

Cons

Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Lee Eldridge

Simple eCommerce is great - just don't get to fancy unless you have the cash

2019-01-08

When used for the appropriate type of small business its a great platform. And, in theory, the more successful - and particular - your eCommerce site is, the better it's able to shoulder some of those extra fees for fancy features.

Pros

Quick to set up with basic products and themes, Shopify looks and works well "out of the box" and once set up can be run / maintained by pretty much anyone. Also: Fantastic customer support - super nice, super helpful.

Cons

Want to be paid by paypal? that's an extra fee on top of the shopify transaction fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Shopify Reviews
Shopify
Everything you need to sell anywhere. Trusted by 160k stores
Read more
Kevin Williams

Verified Reviewer

The Most Reliable Online Payment Processor

2019-02-01

Pros

Paypal basically integrates everywhere I have it locked in with all my Wordpress websites and my Shopify website.

Cons

You must be careful because depending on what you are selling you could be subject to your money being held indefinitely (The say 30 days but I have seen longer periods or never getting it at all)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Julián Schlaen

Easy to use, sometimes a little too expensive.

2019-03-26

Some time ago it was a really good way to start collecting money online from sales. At the moment I keep using it but it's starting to feel a little old. However, it's an online standard and people trust Paypal, and as with money, you need a system that your clients will trust.

Pros

It's well connected with lots of e-commerce platforms like Shopify and eBay, and even it's easy to make your own payment page to send your clients there.

Cons

I find that sometimes the fees they collect are high. They take 3% of my sales. It's not as crystal clear as other services, and the knowledge base is not easy to go through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Blair Golden

Paypal is a must for small businesses that sell/book online

2019-02-26

Pros

I found that Paypal really has my back more than other payment outlets like shopify. They also make it faster and easier to resolve the issues which gives me more time to take care of other business.

Cons

The few times we were not able to dispute a chargeback , the fees were quite substantial. There were times when we had funds tied up and not released by paypal for a few days which is a hassel

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more