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SkyTouch Hotel OS Logo

Hospitality Property Management System

Table of Contents

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SkyTouch Hotel OS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

SkyTouch Hotel OS overview

What is SkyTouch Hotel OS?

SkyTouch is a cloud-based hotel management platform suited for hotels of virtually any size or type, featuring an easy-to-use property management system (PMS), along with a rate management system to help optimize revenue, and tools for distribution management with two-way connectivity between booking engines.

SkyTouch gives you advanced property management features for managing reservations, housekeeping, direct billing, group management, automated audits, reporting, and more. You can also manage reservations via an intuitive tape chart, and oversee housekeeping with continuous room updates and two-way communication with staff.

SkyTouch’s automated rate management system features a best available rate (BAR) strategy, along with rates and inventory options that can be applied to a single or multiple properties. You can set rules to manage inventory value, and define alert triggers to automatically change BAR levels based on changes in actual occupancy. You can also manage stay restrictions, adapt rates in response to the market, define alert triggers, and set selling limits for wholesale rate plans to maximize revenue.

SkyTouch's distribution management features help you optimize online exposure to help increase reach and gain more customers via your own branded internet booking engine (IBE), and connections with online travel agencies (OTA) and global distribution systems (GDS). The unique pooled inventory model displays all available rooms with inventory synchronized across all sites whenever a booking is made, helping to reduce the risk of over-booking.

Starting price

5per feature /
per month

Alternatives

with better value for money


Pros & Cons

Features

Customer Support

Navigation

Tech Support

SkyTouch Hotel OS’s user interface

Ease of use rating:

SkyTouch Hotel OS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(42)
5(47)

What do users say about SkyTouch Hotel OS?

Self-explanatory features and functionality enables users to efficiently complete the tasks

Select to learn more


Who uses SkyTouch Hotel OS?

Based on 95 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Information Technology and Services

Use cases

Hotel Management

SkyTouch Hotel OS's key features

Most critical features, based on insights from SkyTouch Hotel OS users:

Rate management
Guest experience management
Online booking

All SkyTouch Hotel OS features

Features rating:

Access controls/permissions
Activity dashboard
API
Billing & invoicing
Billing rate management
Booking management
Built-in accounting
Catering management
Credit card processing
CRM
Customer history
Customer support
Dynamic pricing
Extended stay
Front desk management
GDS/OTA integration
Guest experience management
Housekeeping management
Inventory management
Loyalty program
Maintenance management
Maintenance scheduling
Mobile access
Multi-Property
Online booking
Point of sale (pos)
Rate management
Reporting/Analytics
Reporting & statistics
Reservations management
Reviews management
Room booking
Room inventory
Search/Filter
Single property

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SkyTouch Hotel OS pricing

Value for money rating:

Starting from

5

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SkyTouch Hotel OS price and value

Value for money rating:

To see what individual users think of SkyTouch Hotel OS's price and value, check out the review snippets below.

“Self-explanatory features and functionality enables users to efficiently complete the tasks”
sp

suchita p.

Self employed

“Our management team can troubleshoot reservations from home, and their 24/7 tech support team has been fantastic.”
DM

Dan M.

General Manager

SkyTouch Hotel OS customer support

What do users say about SkyTouch Hotel OS customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of SkyTouch Hotel OS customer support.

A significant portion of users highlight the 24/7 availability and professionalism of the customer support team.

Widespread user sentiment praises the support staff for being knowledgeable, friendly, and quick to assist with issues.

A limited number of users mention long wait times and occasional delays in follow-up or resolution from customer support.

Support options

Email/help desk
Chat
Phone support
Faqs/forum
24/7 (live rep)

Training options

Webinars
Live online
Videos
Documentation
In person

To see what individual users say about SkyTouch Hotel OS's customer support, check out the review snippets below.

“Our management team can troubleshoot reservations from home, and their 24/7 tech support team has been fantastic.”

DM

Dan M.

General Manager

SkyTouch Hotel OS FAQs

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