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Smice

online app to share, measure, and upgrade standards

Table of Contents

Is this product right for your business?

Find out with a

Smice - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Smice overview

What is Smice?

Smice is developed by a Mystery Shopping agency with 18 years of expertise. The mobile app was first developed to equip mystery shoppers and increase the quality and reliability of mystery shopping. The mobile app's performance and ergonomics were then made available to employees, allowing them to self-evaluate on the basis of the standards measured by the mystery visits.

The Smice mobile app also allows coaches and area managers to document their field visits and conduct coaching sessions. Smice's clients also use it to prepare or maintain their certifications related to quality, CSR, hygiene, etc. The integrations allow them to consult all the results on the same dashboard: compliance and customer experience measurements, feedback from the field, customer satisfaction, etc.

Starting price

39 /
per month

Alternatives

with better value for money

Pros & Cons

Ease of Use

Customer Support

Reports

Bugs and Issues

Smice’s user interface

Ease of use rating:

4.5

(51)

Smice pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(22)

5(28)

What do users say about Smice?

Sometime need to look for documentation which is incomplete

Select to learn more

Who uses Smice?

Based on 51 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Hospitality

Telecommunications

Retail

Leisure, Travel & Tourism

Others

Use cases

Quality Management

Audit

EHS Management

Risk Management

Dashboard

Smice's key features

Most critical features, based on insights from Smice users:

Forms management

4.5

(8)

Task management

4.3

(15)

Audit trail

4.4

(17)

Issue management

4.6

(8)

All Smice features

Features rating:

4.5

(51)

Activity dashboard

4.6

(5)

Alerts/Notifications

(0)

Assessment management

(0)

Audit management

4.5

(15)

Audit planning

4.8

(12)

Audit trail

4.4

(17)

Change management

4.5

(11)

Compliance management

4.5

(26)

Compliance tracking

(0)

Corrective and preventive actions (capa)

(0)

Customizable forms

4.6

(16)

Customizable reports

4.0

(3)

Customizable templates

4.5

(2)

Dashboard creation

5.0

(1)

Data connectors

(0)

Data visualization

4.6

(7)

Document coding & control

(0)

Document management

(0)

Forms management

4.5

(8)

Incident management

4.3

(14)

Inspection management

(0)

Issue management

4.6

(8)

KPI monitoring

(0)

Private dashboards

(0)

Public dashboards

(0)

Quality control

(0)

Real-Time analytics

(0)

Real-Time data

5.0

(6)

Real-Time monitoring

(0)

Real-Time notifications

3.5

(2)

Real-Time reporting

4.6

(5)

Reporting/Analytics

(0)

Reporting & statistics

5.0

(1)

Risk analysis

4.5

(2)

Risk management

(0)

Security auditing

(0)

Single page view

(0)

Task management

4.3

(15)

Training management

(0)

Widgets

(0)

Smice alternatives

Smice

4.5

(51)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.4

Customer Support

4.4

SafetyCulture

4.6

(345)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.5

Customer Support

4.5

Cority

4.4

(108)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.2

Value for Money

4.2

Customer Support

4.4

QT9 QMS

4.8

(118)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.7

Smice pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Subscription by number of point of sale

Per month

Subscription by number of users

Per month

User opinions about Smice price and value

Value for money rating:

4.4

(51)

To see what individual users think of Smice's price and value, check out the review snippets below.

“We initiated a practice of requesting our partners to utilize Smice regularly for auditing their facilities and reporting the results.”

Brijesh J.

IT Coordinator

“They could integrate the Spanish language, it usually takes a while to open the application, and maybe work as a kind of calendar to check what is needed to achieve 100%.”

Aidee l.

Bar Manager