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Sparxo

Cloud-based event ticketing and registration platform

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Sparxo Pricing, Features, Reviews and Alternatives

Sparxo product overview

What is Sparxo?

Sparxo is a cloud-based event ticketing platform, designed to help businesses manage registrations, engage customers, and process transactions via mobile and web. Organizers can embed events on the website using custom widgets and build event pages using videos, images, and audio.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online

Sparxo pricing information

Value for money

4.6

/5

67

Price starts from

Free

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sparxo features

Functionality

4.5

/5

67
Total Features49 4 categories

Most valued features by users

Reporting/Analytics
Data Import/Export
Alerts/Notifications
Website Management
Contact Management
Sponsorship Management
Multi-Event
Customer Data Management

Functionality contenders

Sparxo users reviews

Overall rating

4.7

/5

67

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

50

14

2

0

1

Pros
Great for small businesses. Not too costly which is a great help & makes it easy to promote on our own website.

AJ

Amy J.

Organizers have greater flexibility in ticketing and fee options with a clean interface. I also love the gamification aspect of encouraging sharing of events.

Dr Rollan R.

Very user-friendly and they keep adding great features to help event organizers streamline event prep and interact with attendees. Love the widgets for ticket purchasing.

MN

Michel N.

Cons
Collaboration feature failure in the case of the second event that I used (a clone of the first event). Leading to lost payments.

MC

Martin C.

Not being able to import qr-codes from other softwares. That is the One thing I'm missing, since I can't combine the softwares I'm using.

TI

Tilde I.

Sometimes a few errors or picture rendering happen but are always fixed asap by the Sparxo team.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to set up and to manage from beginning to end

Reviewed 4 years ago

Increased ticket sales for charity events and the option to pass the fees on the event goer has saved us money over the last 2 years.

Pros

Ease to set up and manage event attendance. The splash page, website and facebook integration works seamlessly.

Cons

Lack of Salesforce integration and integration on other social channels. Wish that Sparxo could be more integrated with FB as well.

Vendor response

Hi Sam, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on more integrations including Sales Force :) We will keep you updated. In terms of Facebook integration, we are working on a conversation with Facebook to be offered the same ability as the reference you have in mind which is a closed partnership. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The best event ticketing platform

Reviewed 3 years ago

I prefer to use Sparxo instead of any other ticketing platform. I think that the strength of the company is its team, because you have a 24/7 team that kindly helps you in any doubt or problem.

Pros

It's very easy to use and gives you a lot of alternatives to personalize your event guests. The support team are always there whenever you need it, and they help you in any doubt that you can have.

Cons

The app for check in isn't working for iOS 12. That could be a problem for iPhone user that have updated the software and they want to do the check in their cell phones.

Vendor response

Thank you so much for your honest and kind feedback. We have tested our Sparxo check-in app on iOS 12 and have not encountered any issues. However, we do not have any of the newest iPhones such as 10, X, or XS. By chance, do you have one of these newer phones? This would help us understand the issue so we can investigate it further to make sure it works. For iOS 12, we have tested it on iPhones 8, 7, and 6.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Frustrating

Reviewed 4 years ago

None

Pros

No pros were added to this review

Cons

There is no automatic waitlist option, it is overly complicated to access guest lists, the software must have been created by someone with zero events experience as all common sense functionality is missing, the help pages are BLANK, and the customer service takes hours to respond and then is useless.

Vendor response

Hi Kimberlea, While your experience with us doesn't seem to have been stellar, I appreciate your honesty and willingness to leave feedback for us. We take pride in our customer service. I was unable to locate any communication on your account with us through email or Intercom. I apologize that it seems no one replied to you. We were in the process of moving our help FAQ to Knowledge Base...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very customizable platform for beginners!

Reviewed 4 years ago
Pros

The ability for nonprofits to take donations without a charge. Designing A Difference benefits by creating events and successfully keeping track of who is coming and when to let them know about the next event.

Cons

Can be complex with so many options but help is always there.

Vendor response

Hi Eduardo, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We use SPARXO yearly and LOVE IT!

Reviewed 4 years ago

Knowing good people. Dealing with the reps during all events is easy and friendly,never have an issue

Pros

I like that everything is easy to access,change and update as needed,the way to contact all parties involved via Sparxo is amazing and does the work for you in a way!

Cons

No cons were added to this review

Vendor response

Hi Angela, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Sparxo FAQs and common questions

Sparxo has the following pricing plans:
Pricing model: Free
Free Trial: Available


Sparxo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Sparxo supports the following languages:
English


Sparxo supports the following devices:
iPhone, iPad


No, Sparxo does not have an API available.


Sparxo integrates with the following applications:
Stripe, Squarespace, Facebook


Sparxo offers the following support options:
24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk

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