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Sparxo
Cloud-based event ticketing and registration platform
Sparxo is a cloud-based event ticketing platform, designed to help businesses manage registrations, engage customers, and process transactions via mobile and web. Organizers can embed events on the website using custom widgets and build event pages using videos, images, and audio.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
73
Starting from
Free
Value for money contenders
Functionality
4.5
/5
73
Total features
48
4 categories
Functionality contenders
Overall Rating
4.7
/5
73
Positive reviews
96
%
56
14
2
0
1
Overall rating contenders
Samuel B.
11-50 employees
Used other for 2+ years
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Increased ticket sales for charity events and the option to pass the fees on the event goer has saved us money over the last 2 years.
Ease to set up and manage event attendance. The splash page, website and facebook integration works seamlessly.
Lack of Salesforce integration and integration on other social channels. Wish that Sparxo could be more integrated with FB as well.
Hi Sam, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on more integrations including Sales Force :) We will keep you updated. In terms of Facebook integration, we are working on a conversation with Facebook to be offered the same ability as the reference you have in mind which is a closed partnership. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle
Rebecca J.
Nonprofit Organization Management, 1-10 employees
Used monthly for 2+ years
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The Sparxo customer service team is exceptional, to the point where they reached out during a low activity period of my organization to ensure they were meeting my needs. As someone who runs a volunteer non-profit, I highly appreciate the attention since I am not a high revenue customer!
The sparxo ticketing features make it easy to set up and launch events quickly. I can send emails to attendees directly from my dashboard, and track as ticket sales come in. I like how each event is customization, and I can choose to ask additional questions of my attendees. Post-event, I find use in downloading CSV files to understand my audience base and appreciate when Sparxo flags an attendee as new or reoccurring.
I hope that Sparxo will continue to work on its ability to merge and filter datasets of attendees, so I can download one CSV that displays all data across all events.
Thank you for your glowing review and support, Rebecca!
Kimberlea K.
Events Services, 1-10 employees
Used daily for less than 6 months
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None
No pros were added to this review
There is no automatic waitlist option, it is overly complicated to access guest lists, the software must have been created by someone with zero events experience as all common sense functionality is missing, the help pages are BLANK, and the customer service takes hours to respond and then is useless.
Hi Kimberlea, While your experience with us doesn't seem to have been stellar, I appreciate your honesty and willingness to leave feedback for us. We take pride in our customer service. I was unable to locate any communication on your account with us through email or Intercom. I apologize that it seems no one replied to you. We were in the process of moving our help FAQ to Knowledge Base...
Verified reviewer
Education Management, 11-50 employees
Used other for 1-2 years
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I prefer to use Sparxo instead of any other ticketing platform. I think that the strength of the company is its team, because you have a 24/7 team that kindly helps you in any doubt or problem.
It's very easy to use and gives you a lot of alternatives to personalize your event guests. The support team are always there whenever you need it, and they help you in any doubt that you can have.
The app for check in isn't working for iOS 12. That could be a problem for iPhone user that have updated the software and they want to do the check in their cell phones.
Thank you so much for your honest and kind feedback. We have tested our Sparxo check-in app on iOS 12 and have not encountered any issues. However, we do not have any of the newest iPhones such as 10, X, or XS. By chance, do you have one of these newer phones? This would help us understand the issue so we can investigate it further to make sure it works. For iOS 12, we have tested it on iPhones 8, 7, and 6.
Eduardo A.
Real Estate, 201-500 employees
Used other for 2+ years
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The ability for nonprofits to take donations without a charge. Designing A Difference benefits by creating events and successfully keeping track of who is coming and when to let them know about the next event.
Can be complex with so many options but help is always there.
Hi Eduardo, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle
Sparxo has the following pricing plans:
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of Sparxo?
Sparxo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Sparxo support?
Sparxo supports the following languages:
English
Q. Does Sparxo support mobile devices?
Sparxo supports the following devices:
Android, iPad, iPhone
Q. Does Sparxo offer an API?
No, Sparxo does not have an API available.
Q. What other apps does Sparxo integrate with?
Sparxo integrates with the following applications:
Stripe, Squarespace, Meta for Business
Q. What level of support does Sparxo offer?
Sparxo offers the following support options:
24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk