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Volusion Logo

Volusion

3.8
(42)

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eCommerce website store & shopping cart software

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(7)

Volusion Pricing, Features, Reviews and Alternatives

Volusion product overview

Price starts from

29

Per month

Flat Rate

What is Volusion?

The free, <strong>ready-to-use templates</strong> will make your site shine in less than sixty seconds. Simply choose from any of the 120 high-quality ecommerce templates.

Key benefits of using Volusion

Some of the benefits of Volution include:
- Free 14-Day trial
- Free, ready-to-use templates
- No credit card processing fees
- Showcase with vZoom
- Unlimited product options
- Soft 'add to cart' option
- Integrated one-page checkout
- Unlimited product photos
- Social features such as:
- Sell your products on Facebook
- Manage YouTube Videos
- Mobile-optimized version
- Reports with real-time performance data
- PCI Certified to protect your business
- Free 24x7 support from real people

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation

Volusion pricing information

Value for money

3.6

/5

42

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Volusion features

Functionality

3.8

/5

42

Total features

16

4 categories

Most valued features by users

Order Management
SEO Management
Cataloging/Categorization
Inventory Management
Templates
Multi-Store
Kitting
Multi-Channel Marketing

Functionality contenders

Volusion users reviews

Overall Rating

3.8

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.07/10
Rating distribution

5

4

3

2

1

19

5

11

5

2

Pros
Volusion is a great solution for those who want to sell online and use something else other than Shopify. It offers a lot of great functionality and has an easy to use interface.
Lots of great features come as standard and aren’t an optional paid extra like other solutions. Has a lot of great integrations.
I like the content management aspect & ease of use. I have been involved in all aspects of setting it up & using the software & I have been well pleased.
Cons
I have been receiving communications from them 3-4 time each day since I started my trial period. It is very annoying, disrupted, and time consuming.
BY far the worst customer service experience I've ever had with any similar service. We have been working on re-platforming for 6 months so that we can leave them and never look back.
API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volusion has given us a great web site

Reviewed 4 years ago

We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront.

Pros

The stability. There's never been an issue with connectivity.

Cons

There are not very many options for offering my customers discounts. Coupon codes are very restricted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ecommerce platform

Reviewed 3 months ago

I've had a great experience with a software I continue to use it to this day

Pros

This is a very easy to use platform that I was able to learn quickly and has helped me immensely

Cons

If you're using multiple items especially in the hundreds plus I would definitely recommend the import export function

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Nice starter for e-commerce or small inventory options

Reviewed 2 years ago

Overall experience was middle of the road. If you have a simpler website this will work okay for you, but for the industry I was in it was not able to handle the complexity of variations in the products for sale. When it came time to create a second website our company went with a different e-commerce platform that could handle it with a better user experience (both consumers buying on the website and administrators/customer service processing orders from the website's back-end dashboards).

Pros

I liked that they offered custom website design services so you know their design will work with optimally with their platform. Even though wait time were sometimes long, technical support also helped you with setup and testing different configurations to make sure it was working correctly or in the way you are hoping it to. The ability to mass download and update product information fields, including shipping, SEO, and pricing using Excel files was a huge plus.

Cons

Features for price differences on different options is too linearly set up, and the options show the user the price difference as (+/-)$0.00 to the base price shown, not the actual final price, which is confusing to many users. It was also difficult to create strict multi-variant pricing rules for products in which there was more than one option that effected final price (e.g. size and color).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Volusion works

Reviewed 4 months ago

all of my sales go through it

Pros

easy to help customers find what they are looking for

Cons

setting up was so very horrid, total pita

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good but aging

Reviewed 4 months ago

We've used Volusion for over 10 years now. Overall, it is a solid platform which is reliable and easy to use on a day to day basis. Basic set up and basic changes are fairly straightforward, but more advanced features are harder to use. As newer platforms such as Shopify and BigCommerce have become more popular in recent years, Volusion has not kept up with them in terms of features offered or ease of use.

Pros

Using Volusion to manage a website and ecommerce is fairly straightforward and easy once it is set up. Managing orders is a simple process.

Cons

The platform is starting to show its age. There are often things that we see other websites doing that we want to do but are unable because Volusion does not support those features. Trying to do more advanced things often involves going into the html and making changes manually (but they do give you step by step instructions for doing so).

Volusion FAQs and common questions

Q. What type of pricing plans does Volusion offer?

Volusion has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Volusion?

Volusion has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Volusion support?

Volusion supports the following languages:
English


Q. Does Volusion offer an API?

No, Volusion does not have an API available.


Q. What level of support does Volusion offer?

Volusion offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

Common Volusion comparisons

Volusion logo
X-Cart logo
VolusionvsX-Cart
Volusion logo
Shift4Shop logo
VolusionvsShift4Shop
Volusion logo
CoreCommerce logo
VolusionvsCoreCommerce
Volusion logo
BigCommerce logo
VolusionvsBigCommerce

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