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Volusion

eCommerce website store & shopping cart software

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Volusion Pricing, Features, Reviews and Alternatives

Volusion product overview

Price starts from

$

15

/momonth
Per Feature

What is Volusion?

The free, ready-to-use templates will make your site shine in less than sixty seconds. Simply choose from any of the 120 high-quality ecommerce templates.

Key benefits of using Volusion

Some of the benefits of Volution include:
- Free 14-Day trial
- Free, ready-to-use templates
- No credit card processing fees
- Showcase with vZoom™
- Unlimited product options
- Soft 'add to cart' option
- Integrated one-page checkout
- Unlimited product photos
- Social features such as:
- Sell your products on Facebook
- Manage YouTube Videos
- Mobile-optimized version
- Reports with real-time performance data
- PCI Certified to protect your business
- Free 24x7 support from real people

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation

Volusion pricing information

Value for money

3.6

/5

38

Price starts from

$

15

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Volusion features

Functionality

3.8

/5

38
Total Features16 4 categories

Most valued features by users

Order Management
SEO Management
Inventory Management
Cataloging/Categorization
Templates
Multi-Store
Kitting
Multi-Channel Marketing

Functionality contenders

Volusion users reviews

Overall rating

3.8

/5

38

Positive reviews

55%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.08/10
Rating distribution

5

4

3

2

1

17

4

11

4

2

Pros
I like the content management aspect & ease of use. I have been involved in all aspects of setting it up & using the software & I have been well pleased.

JC

Jeff C.

Lots of great features come as standard and aren’t an optional paid extra like other solutions. Has a lot of great integrations.

AR

Anonymous Reviewer

Volusion is a great solution for those who want to sell online and use something else other than Shopify. It offers a lot of great functionality and has an easy to use interface.

JG

Jeff G.

Cons
I have been receiving communications from them 3-4 time each day since I started my trial period. It is very annoying, disrupted, and time consuming.

HJ

Heather J.

BY far the worst customer service experience I've ever had with any similar service. We have been working on re-platforming for 6 months so that we can leave them and never look back.

RR

Ryan R.

API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Volusion has given us a great web site

Reviewed 3 years ago

We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront.

Pros

The stability. There's never been an issue with connectivity.

Cons

There are not very many options for offering my customers discounts. Coupon codes are very restricted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volusion is my only choice for SMB Ecommerce

Reviewed 5 years ago

I have owned Ecommerce sites since 2004 and Volusion is the best service for my needs. Excellent library of features and very easy to use. Integrates with numerous marketplaces as well.

Pros

- Ability to input COGS (the price I'm paying a manufacturer/supplier). - Ability to automate orders to be sent to vendors - Import/Export functionality works very well - Provide important features like the ability to setup redirects, edit your robots.txt file, etc.

Cons

- Volusion does offer SEO-friendly URLs but the naming convention applied could be cleaner - Volusion's free website templates are good, but very simple. If you would like a more advanced template their custom development fees are costly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Nice starter for e-commerce or small inventory options

Reviewed a year ago

Overall experience was middle of the road. If you have a simpler website this will work okay for you, but for the industry I was in it was not able to handle the complexity of variations in the products for sale. When it came time to create a second website our company went with a different e-commerce platform that could handle it with a better user experience (both consumers buying on the website and administrators/customer service processing orders from the website's back-end dashboards).

Pros

I liked that they offered custom website design services so you know their design will work with optimally with their platform. Even though wait time were sometimes long, technical support also helped you with setup and testing different configurations to make sure it was working correctly or in the way you are hoping it to. The ability to mass download and update product information fields, including shipping, SEO, and pricing using Excel files was a huge plus.

Cons

Features for price differences on different options is too linearly set up, and the options show the user the price difference as (+/-)$0.00 to the base price shown, not the actual final price, which is confusing to many users. It was also difficult to create strict multi-variant pricing rules for products in which there was more than one option that effected final price (e.g. size and color).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's full featured, but has fallen behind to more modern competitors

Reviewed 3 years ago
Pros

Very nuanced. Product options, shipping options, categories, etc. provide many options for customizing your store without the need for 3rd party integrations for added cost.

Cons

When issues arise, there is no email support, limited phone support and a live chat window (using Intercom) that just doesn't cut it. When a store goes down or has an issue, it's important to know exactly what the status of that issue is, and a live chat that can sometimes take an hour or more for a reply is insufficient. Also, bandwidth costs are VERY expensive and bills can add up quickly for established stores.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Multiple Sites on Volusion Platform

Reviewed 4 months ago

We've set up three separate stores. Volusion has had our back and is always quick to assist.

Pros

Initially when we got started 10 years ago, Volusion was the only platform that could handle the volume of products and the massive amount of product options we offered.

Cons

They have not kept up with the likes of 'Magento' or 'Shopify'. While easier to set up and use than Magento, they don't have the massive amount of available 3rd party custom apps available like Shopify.

Volusion FAQs and common questions

Volusion has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available


Volusion has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Volusion supports the following languages:
English


Volusion supports the following devices:
Android


No, Volusion does not have an API available.


Volusion offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

Related categories