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Zoho Forms vs forms.app Comparison (2026)

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Zoho Forms logo

Zoho Forms

forms.app logo

forms.app

Overview

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

Online form builder & survey maker application that helps businesses create professional-looking online forms and collect unlimited responses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

148

5

4

3

2

1

89

47

12

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.7

274

5

4

3

2

1

191

73

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“Overall, Zoho Forms has been a reliable and efficient tool for both lead management and POA operations. Once forms are set up correctly, they run smoothly with very little ongoing maintenance.”
Verified reviewer profile picture

Patrina S.

Sales and Marketing Assistant

“To get the most out of Zoho Forms, you have to spend time thinking through your form structure, logic, and integrations up front.”
Verified reviewer profile picture

Patrina S.

Sales and Marketing Assistant

“So, if I found another place to create my forms that I liked more, then I am stuck with them until my year is up, or lose the money I paid for the year, and just switch. If they state monthly, then you should have the option to pay monthly.”
Verified reviewer profile picture

Brandy K.

Owner

Pros

“The app is simple, efficient, and highly useful for surveys and document management, customer support responds quickly, and new features are developed rapidly”
AU

Arzum U.

Creative Director

“The Conditional Logic is Magic for sign-ups, helping me set up smart rules (like asking about gluten only if you pick "Vegan") which keeps my data spotless. Plus, they are genuinely Mobile-Ready, which significantly boosted my response rates among my phone-addicted peers.”
Verified reviewer profile picture

Ahmet a.

sales and marketing

“As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders.”
Verified reviewer profile picture

Sude Ö.

Pharmacist

Cons

“I find the learning curve sharp once forms get advanced; rich features sit behind many menus, and if a flow breaks mid-shift, it is stressful to work out what went wrong.”
MS

Muadzam S.

Area Manager

“I noticed that Zoho Forms doesn't always integrate well with other Zoho products or third-party platforms, and transferring data or saving forms outside Zoho can be a problem.”
BR

Brandon R.

Registered Behavior Technician

“Zoho system overall is very confusing as most of the tools need to be paid extra, when implementing the zoho form we had big confusion with zoho landing pages and also the clients personal account and work account.”
AL

Alexandra L.

Customer successs manager

Cons

“The mobile experience also feels a bit less polished than the desktop version; some forms don't render quite as smoothly on smaller screens. And while the templates are useful as a starting point, they can feel a little generic, so I usually end up customizing heavily to make them feel original.”
BG

Burak G.

Co-Founder

“Additionally, it currently lacks a robust offline data collection mode, making it less ideal for field work in areas with poor connectivity.”
ÖG

Özlem G.

UI-UX Designer

“I struggled with the Integration Bottleneck, having to manually export data instead of getting real-time sync for our shared Google Sheets during club planning.”
Verified reviewer profile picture

Ahmet a.

sales and marketing

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features45
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dynamic Content
  • Electronic Signature
  • Email Management
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Information Governance
  • Lead Generation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Offline Access
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Web Forms
  • Workflow Automation
  • Workflow Management
  • Total features64
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dynamic Content
  • Electronic Signature
  • Email Management
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Information Governance
  • Lead Generation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Offline Access
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Web Forms
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations21
  • Airtable
  • Analytic Call Tracking
  • Apify Custom Web Scraping & RPA Solutions
  • Asana
  • Assignar
  • Azure DevOps
  • Bigin by Zoho CRM
  • Bloomerang
  • Box
  • BugHerd
  • Calldrip
  • Checkvist
  • Clearout
  • Clinked
  • Cloudinary
  • Commusoft
  • Crowdin
  • Customerly
  • Deputy
  • DeskTime
  • Discord
  • Donately
  • Fellow
  • FogBugz
  • Frame.io
  • GatherContent
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Guru
  • Help Scout
  • HelpDesk
  • HelpSpot
  • Hive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Jitbit Helpdesk
  • Keygen
  • Klaviyo
  • Leave Dates
  • Linear
  • Lokalise
  • Lucidchart
  • Manifestly
  • ManyChat
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Mojo Helpdesk
  • MyVR
  • Myphoner
  • Notion
  • Novocall
  • OpenAsset
  • PayPal
  • Pipedrive
  • Placetel
  • Podio
  • Productboard
  • Quantive StrategyAI
  • Razorpay
  • Redmine
  • Salesforce Sales Cloud
  • Salsa Engage
  • Set a Time
  • Slack
  • SmartFile
  • Stripe
  • Tallyfy
  • Thinkific
  • TimeLive
  • Trail Agent Builder
  • Trello
  • VirtualPBX
  • Virtuous
  • Wheelbase Pro
  • WordPress
  • Ycode
  • Zadarma
  • Zamzar
  • Zapier
  • Zenkit
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho PageSense
  • Zoho Projects
  • Zoho Recruit
  • Zoho SalesIQ
  • Zoho Sheet
  • actiTIME
  • airfocus
  • authorize.net
  • monday AI Work Platform
  • nTask
  • noCRM
  • Total integrations90
  • Airtable
  • Analytic Call Tracking
  • Apify Custom Web Scraping & RPA Solutions
  • Asana
  • Assignar
  • Azure DevOps
  • Bigin by Zoho CRM
  • Bloomerang
  • Box
  • BugHerd
  • Calldrip
  • Checkvist
  • Clearout
  • Clinked
  • Cloudinary
  • Commusoft
  • Crowdin
  • Customerly
  • Deputy
  • DeskTime
  • Discord
  • Donately
  • Fellow
  • FogBugz
  • Frame.io
  • GatherContent
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Guru
  • Help Scout
  • HelpDesk
  • HelpSpot
  • Hive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Jitbit Helpdesk
  • Keygen
  • Klaviyo
  • Leave Dates
  • Linear
  • Lokalise
  • Lucidchart
  • Manifestly
  • ManyChat
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Mojo Helpdesk
  • MyVR
  • Myphoner
  • Notion
  • Novocall
  • OpenAsset
  • PayPal
  • Pipedrive
  • Placetel
  • Podio
  • Productboard
  • Quantive StrategyAI
  • Razorpay
  • Redmine
  • Salesforce Sales Cloud
  • Salsa Engage
  • Set a Time
  • Slack
  • SmartFile
  • Stripe
  • Tallyfy
  • Thinkific
  • TimeLive
  • Trail Agent Builder
  • Trello
  • VirtualPBX
  • Virtuous
  • Wheelbase Pro
  • WordPress
  • Ycode
  • Zadarma
  • Zamzar
  • Zapier
  • Zenkit
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho PageSense
  • Zoho Projects
  • Zoho Recruit
  • Zoho SalesIQ
  • Zoho Sheet
  • actiTIME
  • airfocus
  • authorize.net
  • monday AI Work Platform
  • nTask
  • noCRM