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BotSailor
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer engagement for all sizes
Table of Contents
BotSailor - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
BotSailor overview
What is BotSailor?
BotSailor is a cloud-based, multi-channel customer engagement and automation platform covering sales, support, marketing, and ecommerce workflows. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, and website live chat under a single interface, enabling businesses to deploy chatbots, broadcast campaigns, manage inboxes, and automate order notifications without switching between tools. The platform targets small to mid-sized businesses, agencies, and ecommerce operators across retail, logistics, and service industries.
BotSailor extends core messaging automation with a visual chatbot builder, keyword-triggered flows, AI-assisted reply handling, and a shared team inbox with role-based agent assignment. WooCommerce and Shopify integrations push order confirmations, shipping updates, and abandoned cart reminders directly through WhatsApp. The platform also supports WhatsApp Pay for in-chat transactions, drip campaigns, contact segmentation, and webhook-based connectivity with external systems. BotSailor's API and white-label options make it suitable for agencies managing multiple client accounts from one dashboard.
BotSailor’s user interface
BotSailor reviews
Overall rating
3.0
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
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BotSailor's key features
Most critical features, based on insights from BotSailor users:
All BotSailor features
Features rating:
BotSailor alternatives
BotSailor
Starting from
6.99
Per month
Birdeye
Starting from
No pricing info
Celoxis
Starting from
10
/user
Per month
Sobot Nexus
Starting from
20
Per month
BotSailor pricing
Pricing plans
Pricing details:
User opinions about BotSailor price and value
Value for money rating:
BotSailor integrations (2)
Top integrations
BotSailor support options
Typical customers
Platforms supported
Support options
Training options