App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
BotSailor
5
1
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer engagement for all sizes
Last updated: September 2026
BotSailor Alternatives & Competitors (2026)
Top 4 free alternatives
Birdeye
Cloud-based agentic marketing for multi-location brands
1.5
Value for money
No pricing info
Starting price
1.1
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
Access Controls/Permissions
4/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.5
Value for money
Starting price
1.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.4
Value for money
Starting price
0.9
Functionality
API
5/5
Automated Responses
4.6/5
AI/Machine Learning
4.6/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.9
Value for money
Starting price
1.4
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.4
Value for money
Starting price
1.0
Functionality
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.4
Value for money
No pricing info
Starting price
0.9
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.4
Value for money
Starting price
1.1
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.4
Value for money
Starting price
1.1
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
2.0
Value for money
Starting price
1.1
Functionality
Customer Experience Management
5/5
Customizable Branding
5/5
Communication Management
4.9/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.5
Value for money
No pricing info
Starting price
1.3
Functionality
AI/Machine Learning
5/5
Language Detection
5/5
Natural Language Processing
4.9/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.7
Value for money
Starting price
1.0
Functionality
AI Copilot
5/5
AI/Machine Learning
4.5/5
Activity Tracking
4/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.9
Value for money
Starting price
1.2
Functionality
Activity Dashboard
5/5
API
5/5
AI/Machine Learning
4.8/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.3
Value for money
Starting price
0.8
Functionality
A/B Testing
N/A
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.6
Value for money
No pricing info
Starting price
1.3
Functionality
AI/Machine Learning
5/5
Business Process Automation
5/5
Chatbot
5/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.9
Value for money
Starting price
1.5
Functionality
AI/Machine Learning
5/5
API
5/5
Automated Responses
5/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.6
Value for money
No pricing info
Starting price
0.9
Functionality
AI/Machine Learning
5/5
Alerts/Notifications
4/5
Automated Responses
4/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
2.0
Value for money
No pricing info
Starting price
1.5
Functionality
AI/Machine Learning
5/5
Automated Responses
5/5
Access Controls/Permissions
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
1.3
Value for money
Starting price
0.5
Functionality
AI Copilot
4.5/5
Chatbot
4.4/5
Personalization
4.3/5
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
0.3
Value for money
Starting price
1.2
Functionality
AI/Machine Learning
5/5
Chatbot
5/5
Adaptive Learning
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5
2.0
Value for money
No pricing info
Starting price
1.5
Functionality
Alerts/Notifications
5/5
API
5/5
AI/Machine Learning
N/A
Top Features
Automated Responses
5/5
AI Copilot
3/5
Chatbot
3/5