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Botsify Logo

Live chat and conversational AI solution

Table of Contents

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Botsify - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Botsify overview

What is Botsify?

Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication but still provide instant customer support when they want it the most.

Starting price

49usage based

Alternatives

with better value for money

Botsify’s user interface

Ease of use rating:

Botsify reviews

Overall rating

4.6

/5

29

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

21

7

0

0

1

Pros
“Easy to use* Affordable* Packed with features such as support for multiple languages out-of-the-box* Excellent customer service* Outstanding documentation and interface.”

Verified reviewer

Anonymity request

“Botsify is an amazing no-code bot building platform that allows you to build a conversational chatbot in less time. I love that I can easily create a chatbot for my Facebook page, website, and more.”
Verified reviewer profile picture

Puneet T.

Founder

“This is a modern, easy to use tool, with great templates available. I will definitely recommend this to my business partners.”

Verified reviewer

Anonymity request

Cons
“The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience.”
KA

Karam A.

Founder

“There is nothing on the platform that lets me down or makes me feel bad.”
RV

Romano V.

Designer

“As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience.”
KA

Karam A.

Founder

Who uses Botsify?

Based on 29 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Computer Networking
Others

Use cases

Live Chat
Chatbot
Customer Service
Conversational AI Platform
Customer Support

Botsify's key features

Most critical features, based on insights from Botsify users:

Chatbot
Natural language processing
AI/Machine learning
Automated responses
Multi-Channel communication
Generative ai

All Botsify features

Features rating:

Transcripts/Chat history
Reporting/Analytics
Real-Time notifications
Real-Time monitoring
Mobile access
Live chat
Knowledge base management
Interaction tracking
Customer support
AI copilot
Contact management
Third-Party integrations
Activity tracking
Surveys & feedback
Support ticket management
Autoresponders
Canned responses
Real-time consumer-facing chat
Real-Time analytics
Proactive chat
Performance metrics
Chat/Messaging
Customer communication
Customer history
File sharing
Engagement tracking
Customizable templates

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Botsify pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic Plan

49

Agency Plan

199

Per month

User opinions about Botsify price and value

Value for money rating:

To see what individual users think of Botsify's price and value, check out the review snippets below.

“Easy to use* Affordable* Packed with features such as support for multiple languages out-of-the-box* Excellent customer service* Outstanding documentation and interface.”

Verified reviewer

Anonymity request

“Botsify is an amazing no-code bot building platform that allows you to build a conversational chatbot in less time. I love that I can easily create a chatbot for my Facebook page, website, and more.”
Verified reviewer profile picture

Puneet T.

Founder

Botsify integrations (2)

Top integrations

Botsify support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Documentation
Live Online

Botsify FAQs

Q. What type of pricing plans does Botsify offer?

Botsify has the following pricing plans:
Starting from: $49.00
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Botsify?

Botsify has the following typical customers:
Freelancers, Small Business


Q. What languages does Botsify support?

Botsify supports the following languages:
English


Q. Does Botsify support mobile devices?

Botsify supports the following devices:
Android


Q. Does Botsify offer an API?

No, Botsify does not have an API available.


Q. What level of support does Botsify offer?

Botsify offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

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