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Bugzilla

Cloud-based solution for managing software development

see alternatives

Table of Contents

Bugzilla - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Bugzilla overview

What is Bugzilla?

Bugzilla is a cloud-based software designed to streamline the software development process. It allows teams to plan, organize, and release software on their own schedule. Bugzilla is used to improve product quality, enhance communication, and increase productivity.

The product offers advanced search capabilities, enabling users to quickly find the exact information they need. Bugzilla also provides a structured way to categorize and track issues based on products and components. Additionally, it allows teams to monitor the progress of past, current, and future product releases through its milestone tracking feature.

Key benefits of using Bugzilla

Allows tracking and managing bugs and issues for software projects.

Improves product quality by facilitating bug reporting and resolution.

Enables categorization of issues by product, component, version, etc.

Provides powerful search capabilities to easily find relevant issues.

Supports collaboration through user accounts, notifications, etc.

Is highly customizable to fit the needs of diverse projects.

Has robust access controls and permissions for users.

Integrates with version control systems like Git and SVN.

Scales to handle large projects with thousands of bugs.

Starting price

Alternatives

with better value for money

Pros & Cons

Bugs and Issues

User Interface

Email Notifications

Search Functionality

Outdated and unattractive interface

Bugzilla’s user interface

Ease of use rating:

4.1

(136)

Bugzilla pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(96)

5(39)

What do users say about Bugzilla?

Overall Bugzilla is very good platform to tracking the bugs as compared to other platforms

Select to learn more

Who uses Bugzilla?

Based on 136 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Computer Software

Higher Education

Telecommunications

Others

Use cases

Bug Tracking

Online Project Management

Online Time Tracking

Small Business Project Management

Project Management

Bugzilla's key features

Most critical features, based on insights from Bugzilla users:

Workflow management

3.7

(11)

Audit trail

4.6

(7)

Issue tracking

4.3

(3)

Collaboration tools

3.7

(3)

Project management

3.5

(2)

Prioritization

4.5

(2)

All Bugzilla features

Features rating:

4.0

(136)

Bug/Issue capture

4.0

(1)

Reporting/Analytics

4.0

(1)

Task management

4.0

(1)

Activity tracking

(0)

Alerts/Notifications

(0)

Backlog management

(0)

Bug tracking

(0)

Customizable fields

(0)

Customizable reports

(0)

Milestone tracking

(0)

Multiple projects

(0)

Progress tracking

(0)

Real-Time notifications

4.0

(1)

Status tracking

(0)

Bugzilla alternatives

Bugzilla

4.1

(136)

Starting from

Free

Free trial

Free version

Ease of Use

4.2

Features

4.0

Value for Money

4.3

Customer Support

4.0

Jira

4.4

(15.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

GitHub

4.8

(6.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

TestMu AI

4.6

(528)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Bugzilla pricing

Value for money rating:

4.3

(136)

Starting from

Free

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Bugzilla price and value

Value for money rating:

4.3

(136)

To see what individual users think of Bugzilla's price and value, check out the review snippets below.

“I like nice user interface, It is very intuitive software, once I started using it, I did not have to put too much thought into it. I did not have to go through the training - it was easy to navigate.”

Nataliya H.

Sr. Software QA Analyst

“We used Bugzilla in several projects and found out it is best used in projects where only maintenance is needed. It has a strong focus on bug tracking and resolution.”

Giovani S.

Project Manager