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Commence
5
39
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online CRM for Small to Mid-Size Businesses
Table of Contents
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Commence - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Commence overview
What is Commence?
<strong>Core Features of the Dashboard:</strong>
- Real time snapshot of leads, sales and service activity
- Read or compose e-mail right within the dashboard
- Analyze trends in your sales funnel
- Alerts keep you on top of your game
- Dashboard is customizable by individual or job function
<strong>Core features of Help Desk and support</strong>
- Create, track, escalate and resolve customer service requests
- Resolve Service requests quickly and efficiently
- Ensure consistent customer responses while lowering training cost
- Introduce new products and services while delivering world-class customer service
- Real time customer support dashboard measures staff productivity
- Analytical reporting provides number of active tickets, how long they have been open and if they have been escalated
<strong>Core features for reporting and analytics</strong>
- View account status, identify new opportunities, manage the sales pipeline and the efficiency of your sales team
- Pre-built, ad-hoc and graphical reporting help you to make informed business decisions
- Built in report generator enables the creation of customer reports
- Identify issues and take appropriate action before they impact your business
- Monitor the effectiveness of sales opportunities, marketing programs and service ticket management
- Graphical analysis provides a quick view of deal flow, win/loss analysis, average deal size and more
Commence’s user interface
Commence pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Commence?
User-friendly , many features makes this software very flexible great UI.
Who uses Commence?
Based on 44 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Commence's key features
Most critical features, based on insights from Commence users:
All Commence features
Features rating:
Commence alternatives
Commence
Starting from
29
/user
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Bitrix24
Starting from
69
Per month
Salesforce Starter
Starting from
25
/user
Per month
Commence pricing
Pricing plans
Pricing details:
User opinions about Commence price and value
Value for money rating:
To see what individual users think of Commence's price and value, check out the review snippets below.
Janel J.
Senior Data Analyst
Commence integrations (2)
Integrations rated by users
We looked at 44 user reviews to identify which products are mentioned as Commence integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Commence support options
Typical customers
Platforms supported
Support options
Training options