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Online CRM for Small to Mid-Size Businesses
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
44
Starting from
29
/user
Per month
Value for money contenders
Functionality
4.6
/5
44
Total features
38
7 categories
Functionality contenders
Overall Rating
4.9
/5
44
Positive reviews
39
4
1
0
0
Overall rating contenders
Robert P.
Law Practice,
Used daily for 2+ years
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I use Commence for calendaring, contact management, task management and timekeeping. When it comes to personal and professional information management, I essentially "live" in Commence. I cannot imagine working life without it.
The upgrade process was efficient, professionally handled and seamless. Commence is extremely customizable. On startup, it loads almost instantly. I have a very small firm, and I use it constantly for calendaring, contact management, task managment and timekeeping. I've used Commence since the early 2000's, and Commence Corp. has consistently supported and improved its products.
I rated it tops in Ease of Use, although for a solo user like me there is a learning curve. The User Manual is very good (occasionally a bit technical).
Ozair E.
Marketing and Advertising, self-employed
Used daily for 2+ years
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Multiple. It has become my primarty Database and CRM software. For a small business with multiple needs, at an extremely reasonable cost per year.
Commence user for 15 yrs. As a marketing consultant and service provider to multiple non-profit clients, Commence is the primary Database/CRM software I use for all my needs. I have created multiple Commence Databases for multiple applications on my own to suit my specific and particular needs. I have created Commence Applications for Client Management, Inventory management and GTD (Getting Things...
I would like Commence to address in their future version of non web based standalone Commence: 1. Allow creation of some sort of Simple Spreadsheet into the DB. Spreadsheet format is something that we are all fond of and comfortable with, and it would be a great boost to have that functionality built in. If this exists already, and I am not aware of it, please let me know? 2. While adding text...
Thank you for your recommendations. You'll be pleased to learn we have a grid view that provides a spreadsheet view right in the product. We have also received suggestions about allowing formatted text in notes and will consider this for the future.
Jenny R.
Computer Software, 11-50 employees
Used weekly for 2+ years
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online document storing
Easy searchable fields are super helpful in looking up accounts and clients. Other than not, not much else.
There does not seem to be duplicate check feature. Meaning before we can create an account, if we type in the name, it should check to make sure there is not one already created. We have to do it manually our selves.
Jenny, there is a duplicate feature in the product. It is an option that can quickly be turned on by the system administrator. You can do this under the license settings tab. This will flag any duplicates that people try to enter into the system and address the redundancy issue you mentioned. Furthermore we would be happy to provide additional training for those that may not be as familiar with the product. They can also take advantage of our free training videos on the Commence web site.
Dave M.
Semiconductors, 11-50 employees
Used daily for 2+ years
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Cost effective, configurable, maintainable CRM.
As a Manufacturers Representative, we have created an implementation of Commence on which we run almost all of our business operations (Opportunity Management, Sales History, Quotations, Forecasts, Tracking overseas, Leads, Target customer, as well as the usual CRM contact info). We developed this in-house from the ground up to meet our specific needs....and so can you! Why shoe horn your data needs...
While spreadsheets are the best tool to analyze data, CRMs were never designed to do that. But, the ability to compile reports with totals/summaries is a challenge to implement in Commence RM Desktop (lots of scripting required which we choose not to do due to maintainability concerns). Manually filtering data within Commence (and using the summary button for totals and averages) works great for the most rudimentary tasks, and exporting as tab-delimited TXT takes a few easy steps to get into Excel.
Thank you for your review of Commence. Buyers of CRM software often overlook the need for a flexible solution that can change along with their business. Thank you for bringing this to the attention to others. Whether you are using our cloud based version or our desktop solution, this flexibility coupled with robust functionality and best in class customers service differentiate Commence CRM from competitors.
John M.
Mining & Metals, 1-10 employees
Used daily for 2+ years
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I never loose a contact - backup automation to the cloud I never loose a document - access to all documents generated since 1994 I can generate document and letters rapidly It integrates our data right across all platforms It integrates all business activities seamlessly.
Excellent and readily customizable GUI. Enormous flexibility and ability to use "agents" to undertake otherwise complex tasks - no coding required. Agents can integrate with everything from Google Earth to Skype and automate backups to the cloud. MS Office integration allows document generation from within the product, seamlessly merging address data and word templates. Integration with Outlook...
No cons were added to this review
John, thank you for taking the time to articulate the merits of Commence CRM. We are happy that you are realizing so much value from the product and have taken the time to inform others of the unique capabilities we can bring to their business. We appreciate your support.
Commence has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Commence?
Q. What languages does Commence support?
Q. Does Commence support mobile devices?