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Commence Pricing, Features, Reviews and Alternatives

Commence product overview

What is Commence?

Core Features of the Dashboard:

Key benefits of using Commence

- Improved Market Segmentation
- A Clear Value Proposition
- Increased Sales & Profitability
- Building Brand Recognition
- Management of the Sales Cycle
- Delivery of World-Class Customer Service

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Live Online

In Person

Documentation

Webinars

Videos

Commence pricing information

Value for money

4.8

Starting from

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Salesforce Sales Cloud

Commence

Value for money

Commence features

Functionality

4.7

Total Features40 5 categories

Most valued features by users

Reporting/Analytics

API

Email Marketing

Data Import/Export

Mobile Access

Contact Management

Customer Database

Email Management

Commence users reviews

Overall rating

4.8

Positive reviews

98%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.44/10

Rating distribution

Pros

Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help.

Mary Nicolazzo

We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements.

Bob S.

Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly.

Nicholas Todd

Cons

Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.

Randy R.

We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution.

Hans W.

We have had employee complaints about redundancy and not as user friendly to navigate through.

Jenny R.

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Overall rating contenders

Salesforce Sales Cloud

Overall rating

Commence

Overall rating

Robert P.

Law Practice,

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Recently I upgraded my Jurassic age version of Commence (standalone version) to RM 6.1

Reviewed 3 years ago

I use Commence for calendaring, contact management, task management and timekeeping. When it comes to personal and professional information management, I essentially "live" in Commence. I cannot imagine working life without it.

Pros

The upgrade process was efficient, professionally handled and seamless. Commence is extremely customizable. On startup, it loads almost instantly. I have a very small firm, and I use it constantly for calendaring, contact management, task managment and timekeeping. I've used Commence since the early 2000's, and Commence Corp. has consistently supported and improved its products.

Cons

I rated it tops in Ease of Use, although for a solo user like me there is a learning curve. The User Manual is very good (occasionally a bit technical).

Ozair E.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Very intuitive. Easy to mold to your specific needs. Powerful CRM for multiple needs

Reviewed 3 years ago

Multiple. It has become my primarty Database and CRM software. For a small business with multiple needs, at an extremely reasonable cost per year.

Pros

Commence user for 15 yrs. As a marketing consultant and service provider to multiple non-profit clients, Commence is the primary Database/CRM software I use for all my needs. I have created multiple Commence Databases for multiple applications on my own to suit my specific and particular needs. I have created Commence Applications for Client Management, Inventory management and GTD (Getting Things...

Cons

I would like Commence to address in their future version of non web based standalone Commence: 1. Allow creation of some sort of Simple Spreadsheet into the DB. Spreadsheet format is something that we are all fond of and comfortable with, and it would be a great boost to have that functionality built in. If this exists already, and I am not aware of it, please let me know? 2. While adding text...

Vendor response

Thank you for your recommendations. You'll be pleased to learn we have a grid view that provides a spreadsheet view right in the product. We have also received suggestions about allowing formatted text in notes and will consider this for the future.

Jenny R.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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We have had employee complaints about redundancy and not as user friendly to navigate through

Reviewed 4 years ago

online document storing

Pros

Easy searchable fields are super helpful in looking up accounts and clients. Other than not, not much else.

Cons

There does not seem to be duplicate check feature. Meaning before we can create an account, if we type in the name, it should check to make sure there is not one already created. We have to do it manually our selves.

Vendor response

Jenny, there is a duplicate feature in the product. It is an option that can quickly be turned on by the system administrator. You can do this under the license settings tab. This will flag any duplicates that people try to enter into the system and address the redundancy issue you mentioned. Furthermore we would be happy to provide additional training for those that may not be as familiar with the product. They can also take advantage of our free training videos on the Commence web site.

Dave M.

Semiconductors, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Product flexibility and customizability are 2nd to none.

Reviewed 4 years ago

Cost effective, configurable, maintainable CRM.

Pros

As a Manufacturers Representative, we have created an implementation of Commence on which we run almost all of our business operations (Opportunity Management, Sales History, Quotations, Forecasts, Tracking overseas, Leads, Target customer, as well as the usual CRM contact info). We developed this in-house from the ground up to meet our specific needs....and so can you! Why shoe horn your data needs...

Cons

While spreadsheets are the best tool to analyze data, CRMs were never designed to do that. But, the ability to compile reports with totals/summaries is a challenge to implement in Commence RM Desktop (lots of scripting required which we choose not to do due to maintainability concerns). Manually filtering data within Commence (and using the summary button for totals and averages) works great for the most rudimentary tasks, and exporting as tab-delimited TXT takes a few easy steps to get into Excel.

Vendor response

Thank you for your review of Commence. Buyers of CRM software often overlook the need for a flexible solution that can change along with their business. Thank you for bringing this to the attention to others. Whether you are using our cloud based version or our desktop solution, this flexibility coupled with robust functionality and best in class customers service differentiate Commence CRM from competitors.

John M.

Mining & Metals, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Cornerstone business product - Since 1994

Reviewed 4 years ago

I never loose a contact - backup automation to the cloud I never loose a document - access to all documents generated since 1994 I can generate document and letters rapidly It integrates our data right across all platforms It integrates all business activities seamlessly.

Pros

Excellent and readily customizable GUI. Enormous flexibility and ability to use "agents" to undertake otherwise complex tasks - no coding required. Agents can integrate with everything from Google Earth to Skype and automate backups to the cloud. MS Office integration allows document generation from within the product, seamlessly merging address data and word templates. Integration with Outlook...

Cons

No cons were added to this review

Vendor response

John, thank you for taking the time to articulate the merits of Commence CRM. We are happy that you are realizing so much value from the product and have taken the time to inform others of the unique capabilities we can bring to their business. We appreciate your support.

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