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GenticFlow Logo

Resolve IT issues, not just manage devices

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GenticFlow - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

GenticFlow overview

What is GenticFlow?

GenticFlow is an IT support platform for lean internal IT teams and growing MSPs, built by the founder of Pulseway. It brings endpoint monitoring, OS patching, Microsoft 365 management, user support, tickets and remote tools into one workspace. Start from a user's request, an endpoint alert or an existing ticket. Investigations gather evidence from the device and recommend clear next steps. Technicians review proposed actions, approve commands that need permission, then verify the fix and record the outcome. Every command, approval and result is kept for review. Remote control, terminal and file transfer are built in, with mobile apps for working away from your desk. Connect a supported PSA or use the built-in ticketing. Pricing is per endpoint, with no technician seat fees. Run it in the cloud, or self-host it on the Hero plan.

Starting price

1.96 /
per month

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GenticFlow’s user interface

Ease of use rating:

GenticFlow reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

GenticFlow's key features

Most critical features, based on insights from GenticFlow users:

Activity dashboard
Alerts/Escalation
Alerts/Notifications
Asset lifecycle management
Automated responses
Automated routing
Automatic patch deployment
Automatic scans
For msps
Incident management

All GenticFlow features

Activity dashboard
Alerts/Escalation
Alerts/Notifications
Asset lifecycle management
Automated responses
Automated routing
Automatic patch deployment
Automatic scans
For msps
Incident management
IT asset management
Knowledge base management
Network wide management
Problem management
Remote access/control
Reporting/Analytics
Reporting & statistics
Support ticket management
Support ticket tracking
Task management
Third-Party integrations

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GenticFlow pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Smart

1.96

Per month

Features included:

  • Endpoint monitoring and alerts
  • OS patching (Windows, macOS, Linux)
  • Remote control
  • Terminal and file transfer
  • Ticketing or PSA integration
  • Microsoft 365 management
  • iOS and Android apps

Hero

3.91

Per month

Features included:

  • Everything in Smart
  • Guided investigations with approvals
  • Automation workflows
  • Full audit log
  • Self-hosting option (500+ endpoints)

User opinions about GenticFlow price and value

Value for money rating:

GenticFlow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation

GenticFlow FAQs

Q. Who are the typical users of GenticFlow?

GenticFlow has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does GenticFlow offer?

GenticFlow offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep)

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