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Kilo
5
69
4
1
3
0
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based gym management software
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Kilo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kilo overview
What is Kilo?
Kilo is a cloud-based gym management software that helps gym owners get more members, retain their members and make informed business decisions.
Kilo products allow gym owners to capture leads, communicate with prospects and members, create marketing assets, manage classes, memberships, and payments, and track member attendance.
Gym websites are designed with the user in mind. They provide all the necessary information a gym prospect might need to decide to take the next step. Their websites are proven to capture more leads than the competition.
Gym Lead Machine software makes following up with leads easy and efficient, with various preloaded lead nurture sequences in the form of SMS and emails. Gym Lead Machine makes marketing easy with done-for-you funnels, designs, newsletters, and blog posts. New leads can schedule free intro appointments through the software so the gym owner can be hands-off.
Kilo makes building and selling memberships easy with its one-of-a-kind membership and billing engine. A gym owner can set up a variety of memberships on customized billing cycles. The dashboard will provide real-time metrics for gym owners to make important business decisions.
Starting price
per month
Alternatives
with better value for money
Kilo’s user interface
Kilo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
5.0
Reviews sentiment
What do users say about Kilo?
Users report Kilo offers responsive, helpful customer support that makes onboarding and troubleshooting easier. They find the team proactive in addressing issues, tailoring solutions, and providing ongoing guidance, which helps streamline their operations and improve member experience. Some mention occasional variability in support effectiveness, but overall appreciate the consistent follow-up and accessibility. They feel Kilo’s service enhances their ability to manage teams and deliver better customer service.
Reviewers indicate Kilo is intuitive and user-friendly, with straightforward setup and efficient automation for daily tasks. They say it simplifies gym management, reduces reliance on spreadsheets, and matches the needs of fitness businesses, though some note a learning curve and desire more customization.
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Who uses Kilo?
Based on 70 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kilo's key features
Most critical features, based on insights from Kilo users:
All Kilo features
Features rating:
Kilo alternatives
Kilo pricing
Pricing plans
Pricing details:
User opinions about Kilo price and value
Value for money rating:
To see what individual users think of Kilo's price and value, check out the review snippets below.
Cody F.
Owner
Justin K.
Owner
Kilo integrations (5)
Integrations rated by users
We looked at 70 user reviews to identify which products are mentioned as Kilo integrations and how users feel about them.
Integration rating: 4.8 (5)
“It lets us link fundraising directly from social content where our supporters already are.”
Deanne B.
Social Impact And Fundraising Manager
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
“It helps connect our fundraising and ads directly to campaigns and track results.”
Deanne B.
Social Impact And Fundraising Manager
Integration rating: 4.7 (3)
“I have to use Facebook for marketing- it's where my demographic shares information. It is a huge pain in the butt, however.”
Katherine B.
Owner
Integration rating: 5.0 (2)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Kilo customer support
What do users say about Kilo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kilo customer support.
The majority of users highlight Kilo's customer support as exceptionally fast, responsive, and consistently helpful.
A significant portion of users appreciate the team's willingness to go above and beyond, offering proactive check-ins and tailored assistance.
Broad user base notes that support staff are knowledgeable, friendly, and genuinely interested in solving issues and educating clients.
Widespread user sentiment praises the ease of contacting support and the team's ability to resolve problems quickly and thoroughly.
To see what individual users say about Kilo's customer support, check out the review snippets below.
“We have regular check-ins with the team, which are very helpful, and the support team quickly resolves any issues.”
Patrick R.
Owner
“For real. But I am happy to report Kilo’s customer service is absolutely superior: they are incredibly kind, responsive, and altogether thorough without overwhelming or confusing me. ”
Justin K.
Owner
Kilo FAQs
Kilo has the following typical customers:
Small Business
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