Kilo Reviews

We love how easy Gym Lead Machine is to use, manage leads and campaigns, as well as make changes to our website.

I would prefer a few more custom options for running reports. Like for leads received over custom time frames, the quality of those leads, and being able to categorize/rate leads from hot to cold.

From a functional perspective, Kilo checks the boxes most important to me.- Easy to use- Easy to train new team members to use- Customizable- Saves time- Highly organized- Saves costs of other softwares- Unmatched customer service - Education on their features to make my life easier and save my teams time- They make me laugh and smile 🤠

I really wish Kilo could be used in all areas of my life:- Investing- Fitness- DatingMaybe it’s an unreasonable ask…but everything gym related I thought was unreasonable, they’re created + delivered without being asked sooooo I wouldn’t rule it out TBH.

I love the way that the sales pipeline is organized, it makes stages of follow-up simple to view. I also love how easily we can see all of the communication we’ve had with a client in one spot.

I’m not using half the features I should be. Not a Kilo problem at all, the software just does so much.

Thanks so much for the review, Joseph! We are happy to see that Kilo is solving problems for you. As for those features, make sure you book a call with our account executive or attend any of our Master Classes to learn how to make the most out of your account!

The product is intuitive and easy to use. It automates the lead process and brings the client through the doors. Saves money compared to buying 3 different component and having them integrated. Love me some Kilo

I like everything about it! There is not a thing about that I don’t like.

Incredibly easy system. Incredibly awesome customer service.

They are currently building their next version of billing, class and appointments yracking. Waiting patiently! It will be worth it.

What a review, Andrea! Thank you for being one of our early adopters and being with us right from the start of our journey. We appreciate you! It's people like you giving us a chance and feedback that have made us into the company we are today. Thank you!

Simple to implement, straightforward to use. This product is so accessible that my staff are onboarded using it x5 times faster than any other software we use.It is highly effective at what it does!

Nothing so far, payment options for European banks would be next step for us.

Thanks so much for this amazing review of Kilo, Brian! We love that you have your staff involved and it allows them to do their job more effectively. As always, please let us know if there is anything we can do to make your life, as a gym owner, easier.

Kilo automates everything. I would have to hire multiple employees to try and do the same functions and still not be able to.

Kilo gets us too many leads. Lol I need to hire another person to handle the new business generated.

Scott this is an amazing review! We are honored to be a part of your business. Thank you so much for your trust and support!

This product has streamlined my business and made my customer experience so much smoother.

Would like to see more integration with marketing and products like Wodify.

Thanks, Joanne! We are happy to see that Kilo has help streamlined your gym for new leads and customers. As for integrations, you'll see our gym management software dropping very soon! We can't wait to show you what we are building! Thanks again.

This is the best website + CRM solution in the boutique/small gym world. It helps that the people who started this company are former gym owners who know exactly what we need (and also what we don't). I can't imagine having a better solution for funneling leads through the process to become members. In addition, the support team is incredibly fast and helpful when you need them.

Nothing, there's still plenty of features I need to learn how to use!

The whole crm features and the customer support.

The app is not as good as the website. Its still good though.

Hi Graham! Thank you for the feedback. We love that you have both of your gyms using Kilo. Thank you so much for your trust. And we hear you on the mobile app and are working hard to make it up to gym owner standards.

Award winning customer service.Innovative company, always looking to give the gym owner an edge.Knows the business of fitness and understands the customer.

None at all. Wish I had thought of it and created it myself, lol.

I love the customer service. If I ever need anything they are quick to respond, and even volunteer to help me implement it when I can't figure something out.

Sometimes the mobile chat is a little lagged. Other than that, we love it.

Ryan, thanks so much for this review. We take a lot of pride in our customer service, so your words mean a lot to us. We look forward to continuing to serve you and your gyms for years to come!

This product helps us grow and manage our boutique fitness business. They are GOOD at websites, marketing, communications, and lead management, so I don’t have to worry about that stuff!

No workout tracking, but sugarwod is working well for that!

Thanks so much for your review, Sasha! We are thrilled to hear that running your gym is easier with Kilo websites & marketing automation. We're looking forward to blowing your socks off with our gym management software very soon!

Kilo has a fresh take on the game. They know that accountability and follow up ease new members into the door.

Nothing really to say here. I really look forward to more new ideas and features.

The ease of onboarding and support from the team. It works without me.

Nothing that dosn’t take a little bit of time to set up.

Thanks for your review, Gary. Making gym owners' lives easier is our mission!

I have been using an affordable and effective fitness application to complete my daily workouts. This tool has helped me achieve a better fitness level and has provided me with excellent workout sessions. I am happy to say that I have noticed a positive change in my body since I started using this application. The best part is that I can complete my workouts at home and save time and money. The training videos and diet list provided in the application are excellent and have been very helpful to me.

Nothing as dislike in this application, this is best fitness application.

I like their professionalism and excellence in service. Their customer support is great. They’ve got great automations that help with lead nurture

It would benefit from a better onboarding process to teach all of the features

Hey Tucker! Thanks so much for your review. We take a lot of pride in our customer support team. We also hear you on the onboarding process - We've recently added new client onboarding webinars in addition to your 1:1 onboarding call and 1:1 onboarding check-in. We've also added monthly Master Classes to the calendar; I hope you've had a chance to check them out. Your feedback makes us strive for BEST. Thanks again.

Kilo doesn't have a bunch of features that gym owners don't need. Everything is built to match exactly what a gym needs.

I don't have any cons to mention about Kilo.

In my experience using Kilo's software, automating the billing and payment processes has been a game-changer. It has saved us a lot of time and reduced the workload for our administrative tasks. This feature has not only improved our cash flow but also significantly minimized the chances of errors in our financial transactions.

Based on my experience with Kilo's software, I've noticed that the availability and effectiveness of technical support can vary. At times, some users, including myself, may encounter difficulties when trying to get assistance or resolve issues.

This is very helpful to use where we can manage our gym routine with workouts, It is very easy to use and makes running a gym easier and more profitable.

This is best product to use for all who do workout, just one thing which I don't find good is that we have to make one admin who can take care it.

The customer service and easy to use UI

Not at this time. We have not been using Kilo long enough to assess any potential deficits for our specific use cases. So far so good!

This is very easy to use and very easy to train a new member, they have the power of this tool to improve the gym industry. Their support system is good with fast response times.

If you want to use this to full advantage, you have to get help from an admin to handle the setup and management. Otherwise, I really like this product to use.