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NPAW Suite Logo

Real-time streaming video analytics platform

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NPAW Suite - 2026 Pricing, Features, Reviews & Alternatives

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NPAW Suite overview

What is NPAW Suite?

NPAW Suite is a real-time streaming video analytics platform. It empowers marketing, operations, and engineering teams with insights and analysis of streaming performance and video usage. By delivering visibility into platform performance, audience behavior, advertising, and content, it supports informed, data-driven decisions.

NPAW Suite helps businesses analyze the quality of experience KPIs with real time visibility, detect and diagnose errors and users affected in real-time, create custom dashboards for data visualization and root cause analysis, make informed decisions based on correlated insights, troubleshoot and respond to issues and minimize resolution times for customer support. Users can evaluate the performance of applications through a range of quality metrics and create a user experience with less interruptions and app crashes. It allows teams to analyze audience consumption habits and content performance, improve subscriber acquisition, activation and retention, reduce churn and personalize UI/UX to match audience's preferences.

NPAW Suite offers content analytics and user engagement for publishers and editorial teams. Users can improve content performance through real-time insights and automated A/B testing of headlines and images. Teams can optimize ads performance with predefined dashboards covering aspects for the ads delivery process and track user engagement, quality, content consumption, strategy and revenue optimization. It lets users analyze the entire video delivery chain on the client and network sides to correlate users, errors, and infrastructure root causes in real time.

NPAW Suite includes a multi-CDN switching system that optimizes delivery based on end-user perceived quality and business needs, both on-start and mid-stream. The AI-powered issue resolution tool helps analyze QoE and QoS metrics, dimensions and quality issues in real-time as well as produces insights and dashboards.

Key benefits of using NPAW Suite

• Make informed decisions based on correlated insights
• Troubleshoot and respond to issues
• Minimize resolution times for customer support
• Combine QoS and QoE metrics into a single view
• Learn which combination of actions leads to bounces and drop-offs
• Avoid app interruption and lost transactions, causing user churn
• Identify trends and factors influencing subscription decisions
• Discover which marketing campaigns and content are driving new subscriptions and activations
• Create customer journeys that adapt to users’ preferences
• Define success by comparing KPIs to industry standards
• Regularly monitor progress toward goals and adjust based on quality performance
• Build a strategy that delivers impact, designed to support the company’s overall business needs
• Identify trends and adapt strategy accordingly
• Manage affected users identifying clusters to take specific actions
• Prioritize issue resolution and resource allocation based on severity and users impacted
• Control the delivery process and ensure QoE
• Optimize your CDN portfolio to support your international expansion
• Test, compare and make informed CDN vendor selections

Starting price


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NPAW Suite’s user interface

Ease of use rating:

NPAW Suite reviews

Overall rating

4.8

/5

22

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10
Rating distribution

5

4

3

2

1

18

4

0

0

0

Pros
“A great product!!! and a great work team that shows that they always want to improve and develop the product.”
GB

Gustavo B.

Leader

“My experience is so positive, their support team is fantastic, fast and efficient. We've centraliced all the analytics tool in one suite.”
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Sergi G.

Customer Success Manager

“It Helps to understand what's going on with our costumers and monitoring the their experience to improve our service.”
PM

Patricia M.

Customer success

Cons
“It is very expensive for Latin American countries to pay dollars in licenses for each client.”
GB

Gustavo B.

Leader

“Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow.”
Verified reviewer profile picture

Sergi G.

Customer Success Manager

Who uses NPAW Suite?

Based on 22 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Broadcast Media
Telecommunications
Media Production
Sports
Others

Use cases

Business Intelligence
Product Analytics
Video Marketing
Marketing Analytics

NPAW Suite's key features

Most critical features, based on insights from NPAW Suite users:

Dashboard
Performance metrics
Alerts/Notifications
Visual analytics
Trend/Problem indicators
Key performance indicators

All NPAW Suite features

Features rating:

Self service data preparation
Real-Time data
Publishing/Sharing
Product data management
Ad hoc reporting
Metadata management
Benchmarking
Interactive reports
Collaboration tools
Data visualization
Data synchronization
Data connectors
Predictive analytics
Customer segmentation
A/B testing
Multiple data sources
Natural language processing
API
Activity tracking
Activity dashboard
Real-Time analytics
Access controls/permissions
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Reporting/Analytics
ROI tracking
Search/Filter
Strategic planning
Third-Party integrations
Video streaming
Widgets
Dashboard creation
Customizable templates
Data extraction
Data import/export
Data mapping
Data mining
Customizable reports
Customizable branding
Drag & drop
Engagement tracking
Filtering
Campaign tracking
KPI monitoring
Lead capture
Machine learning
Behavior tracking
Multi-Channel data collection
Multi-Channel distribution

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NPAW Suite integrations (3)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as NPAW Suite integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.0 (2)

Other top integrations

NPAW Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

NPAW Suite FAQs

Q. Who are the typical users of NPAW Suite?

NPAW Suite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does NPAW Suite support?

NPAW Suite supports the following languages:
Chinese (Simplified), English, Japanese, Portuguese, Russian, Spanish


Q. Does NPAW Suite support mobile devices?

NPAW Suite supports the following devices:
Android, iPad, iPhone


Q. Does NPAW Suite offer an API?

Yes, NPAW Suite has an API available for use.


Q. What other apps does NPAW Suite integrate with?

NPAW Suite integrates with the following applications:
OpsGenie, Slack, PagerDuty


Q. What level of support does NPAW Suite offer?

NPAW Suite offers the following support options:
Email/Help Desk, Phone Support

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