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Omnicus
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make The Contact Center Your Competitive Advantage
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Omnicus - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Omnicus overview
What is Omnicus?
Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection. Omnicus also facilitates third-party integration with various applications and helps track all communication history with customers.
Omnicus’s user interface
Omnicus reviews
Overall rating
4.5
/5
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Positive reviews
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Omnicus's key features
Most critical features, based on insights from Omnicus users:
All Omnicus features
Features rating:
Omnicus alternatives
Omnicus
Starting from
500
Per month
LiveAgent
Starting from
15
/user
Per month
Bitrix24
Starting from
69
Per month
Zendesk Suite
Starting from
39
/user
Per month
Omnicus pricing
Value for money rating:
Starting from
500
Per month
Usage Based
User opinions about Omnicus price and value
Value for money rating:
Omnicus support options
Typical customers
Platforms supported
Support options
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