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ReturnZap Logo

Software for managing Shopify returns and exchanges

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Table of Contents

ReturnZap - 2026 Pricing, Features, Reviews & Alternatives

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ReturnZap overview

What is ReturnZap?

ReturnZap is a powerful Shopify returns app that helps merchants simplify the returns process. The app offers a fully customizable branded returns portal, allowing customers to generate return labels, make exchanges, and receive store credits.

ReturnZap's advanced features include automated or manual approval workflows, flexible refund and exchange options, and detailed analytics and reporting. Merchants can charge shipping and restocking fees, automate refunds based on tracking, and offer replacements for size, color, or different products directly in the portal. The app also provides robust store credit functionality, enabling merchants to avoid refunds and keep revenue within their store.

ReturnZap integrates with various global carriers, including UPS, FedEx, DHL, Royal Mail, and CanadaPost. Merchants can use their own negotiated carrier rates or leverage ReturnZap's global accounts.

Key benefits of using ReturnZap

  • Get a branded, customizable self-serve returns portal.
  • Advanced policies and custom rules.
  • Powerful exchange functionality - exchange for variants or across products at different prices.
  • Resolve returns to store credit, with bonus credit.
  • Streamlined solution embeds directly into the Shopify admin.
  • Flexible return shipping integrations to offer return labels.
  • Starting price

    29.95flat rate /
    per month
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    Alternatives

    ReturnZap’s user interface

    Ease of use rating:

    ReturnZap reviews

    Overall rating

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    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

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    ReturnZap's features

    Alerts/Notifications
    API
    Barcoding/RFID
    Customer portal
    Exchange management
    Ground shipping
    Inventory management
    Label printing
    Payment processing
    Refund management
    Refund Opportunity Identification
    Reporting/Analytics
    Route optimization
    Self service portal
    Shipping management
    Supply chain management
    Warehouse management

    ReturnZap alternatives

    ReturnZap logo
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    Starting from

    29.95

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Samsara logo
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Item logo
    visit website

    Starting from

    60

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    RenewityRMA logo
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    Starting from

    69

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    ReturnZap pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Standard

    29.95

    Per month

    Features included:

    • Return for Refund
    • Logistics Integrations
    • Advanced Return Policies
    • Flexible Return Rules
    • Multi-language Support

    Pro

    69.95

    Per month

    Features included:

    • Simple Exchanges
    • Shopify Store Credit
    • QR Code Returns
    • No Shipping Required Returns
    • International Returns
    • Stripe Integration

    Premium

    179.95

    Per month

    Features included:

    • Exchange at Any Price
    • GraphQL API
    • Webhooks
    • Warehouse Tools
    • Advanced Integrations

    User opinions about ReturnZap price and value

    Value for money rating:

    ReturnZap support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Live Online
    Documentation
    Videos

    ReturnZap FAQs

    Q. What type of pricing plans does ReturnZap offer?

    ReturnZap has the following pricing plans:
    Starting from: $69.95/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of ReturnZap?

    ReturnZap has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does ReturnZap support?

    ReturnZap supports the following languages:
    French, German, English


    Q. Does ReturnZap offer an API?

    Yes, ReturnZap has an API available for use.


    Q. What other apps does ReturnZap integrate with?

    ReturnZap integrates with the following applications:
    Ongoing Warehouse, Sendcloud, EasyPost, Stripe, ShipStation, Klaviyo, ShipHero, Gorgias, Shippo


    Q. What level of support does ReturnZap offer?

    ReturnZap offers the following support options:
    Email/Help Desk, Knowledge Base, Chat

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