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Touchpoint MX Logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Touchpoint MX overview

What is Touchpoint MX?

Touchpoint MX – a Kiwi-built marketing automation platform that unites email, SMS, surveys, and loyalty in one secure ISO 27001-certified solution with local NZ support.

Touchpoint MX helps businesses capture new customers wherever they are and reduce the time to conversion effectively and efficiently using a range of cloud-based digital marketing tools through a single, omnichannel marketing automation platform.

With this platform, businesses can empower employees and teams of any size to take on personalized, digital marketing communications through a single omnichannel platform. With an easy-to-use CMS and powerful dashboarding and reporting functions, it can simplify database capture and hold customer information securely, making digital campaign execution easy.

Designed for beginners, agencies, and marketing professionals alike, the TouchpointMX platform can be either self-service or supported by Touchpoint Group's team of industry experts, as a fully managed marketing service.

This solution is suitable for the following industries: Banking, Insurance, Financial Services, Retail, Automotive, Utilities, Government, Healthcare, Professional Services, Events & Hospitality, and Marketing & Design Agencies.

Starting price

Free

Alternatives

with better value for money

Touchpoint MX’s user interface

Ease of use rating:

Touchpoint MX reviews

Overall rating

4.7

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Touchpoint MX's key features

Most critical features, based on insights from Touchpoint MX users:

A/B testing
Activity dashboard
Activity tracking
API
Campaign analytics
Campaign management
CRM
Customer database
Customizable branding
Customizable ctas

All Touchpoint MX features

Features rating:

A/B testing
Activity dashboard
Activity tracking
API
Campaign analytics
Campaign management
CRM
Customer database
Customizable branding
Customizable ctas
Customizable forms
Data import/export
Data security
Drip campaigns
Dynamic content
Email marketing
Email tracking
Engagement tracking
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead qualification
Loyalty program
Marketing automation
Multi-Channel marketing
Multivariate testing
Personalization
Real-Time analytics
Real-Time data
Reminders
ROI tracking
Segmentation
SMS marketing
Template management
Website visitor tracking

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Touchpoint MX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Email marketing campaigns
  • SMS marketing campaigns
  • Contact management
  • Campaign reporting & analytics
  • NZ-based support

Professional

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Enterprise email & SMS automation
  • ISO 27001 data security compliance
  • Dedicated account manager
  • Custom dashboards & analytics
  • Banking, insurance, utilities compliance

User opinions about Touchpoint MX price and value

Value for money rating:

Touchpoint MX integrations (1)

Integrations rated by users

We looked at 3 user reviews to identify which products are mentioned as Touchpoint MX integrations and how users feel about them.

Integration rating: 5.0 (1)

Touchpoint MX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

In Person
Documentation
Live Online

Touchpoint MX FAQs

Related categories