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Track
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent system for customer experience management
Table of Contents
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Track - 2026 Pricing, Features, Reviews & Alternatives
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Track overview
What is Track?
Track is a platform for managing the customer experience that Brazilian companies can use to monitor interactions with their customers throughout the customer relationship journey. This process is conducted using technology, with the application of relevant surveys and metrics, such as NPS, CES, and CSAT. To ensure that the indicators are always up to date, Track uses multiple data channels, including email, WhatsApp, and SMS, in accordance with the General Law of Data Protection. By cross-referencing data in real-time, the tool provides easy-to-understand reports displayed in intelligent, customizable dashboards.
Starting price
Alternatives
with better value for money
Track’s user interface
Track reviews
Overall rating
4.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6/10
5
4
3
2
1
0
1
0
0
0
Track's features
Features rating:
Track alternatives
Track
Starting from
No pricing info
Zoho CRM
Starting from
14
Per month
Maximizer CRM
Starting from
65
Per month
Quickbase
Starting from
35
Per month
Track integrations (2)
Top integrations
Track support options
Typical customers
Platforms supported
Support options
Training options
Track FAQs
Track has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Track support?
Track supports the following languages:
English, Spanish, Portuguese
Q. Does Track offer an API?
No, Track does not have an API available.
Q. What level of support does Track offer?
Track offers the following support options:
Chat, 24/7 (Live rep)