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Q. Who are the typical users of Maximizer CRM?
Q. Does Maximizer CRM support mobile devices?
Q. What other apps does Maximizer CRM integrate with?
Maximizer CRM has offices in Canada, England, and Australia, as well as Certified Business Partners in the United States, and around the world. Maximizer is accessible and committed to helping companies grow, and has helped over 120,000 companies increase sales, build relationships, and boost their bottom line over the past 28 years.
Typical customers
Platforms supported
Support options
Training options
Starting from
55
/user
Per month
Starting from
No pricing info
Value for money
3.8
/5
346
Starting from
55
/user
Per month
Value for money contenders
Functionality
3.9
/5
346
Total features
89
10 categories
Functionality contenders
Overall Rating
4.0
/5
346
Positive reviews
121
153
47
14
11
Overall rating contenders
Stuart H.
President & Founder
Publishing, 51-200 employees
Review source
Transcript
Stuart: Hi, I'm Stuart. I'm the CEO. I give Maximizer a rating of four out of five. Please see below...
Rod T.
President
Marketing and Advertising, 1-10 employees
Review source
Transcript
Rod: Hi, I'm Rod. I'm a financial advisor, and I would rate Maximizer CRM a five out of five. And for...
Kevin Q.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I am very please with the software. I had a chance a few months back to change CRM's and I actually made that decision to change but after using the other CRM I cancel and went back to Maximizer. So much easier to use.
I like the interface of the Maximizer software make it very easy to sort and find specific clients. I use the Hot-list section on a daily basis and it again makes it very easy to find the clients you need to contact on a specific day..
Some of there add on or third party software partner do not always work properly or I should say work without a lot of effort to get them to work.
Kathy-Rae E.
Construction, 1-10 employees
Used daily for 2+ years
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The latest feature that I love is the relation manager it could be a little easier to use. For example I refer customers to service providers that I have in our database. The feature allows me to link that customer with the service providers that we have referred. I can then follow up with the provider to see if they heard from the customer and to make them realize that I'm tracking the precious leads that I send to them.
Maximizer has been my right arm since the early 90's. Our company has grown with Maximizer and watched the software evolve into a very powerful tool. The ability to organize all your customers in one program and to have the mobile ability to bring customer files up on our smart phone is incredible. It makes the customer feel important as you have all the details at your finger tips about their likes and dislikes. Many customers will comment that they can't believe I remembered one detail or another...I don't have the heart to tell them I have it all documented in my Maximizer program.
The addition of the campaign management is a critical feature but is very difficult to use. It is fabulous to have this in Maximizer but it is not as easy to use as some of the others such as Constant Contact. The integration of and the statistics are very important to see what customers are clicking on within your email broadcast. Increasing the ability to make adding graphics and enhancing the viewing pleasure of the customer would be very helpful.
Sam S.
Insurance, 1-10 employees
Used daily for 2+ years
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If you are not a savvy database programer or don't have a staff member that is, then you will likely find this CRM to be very difficult to use and customize to your practice. The cost keeps increasing and once you have been using the system, the company knows they have you on the hook and will keep the price increases rolling your way. Using this is like being caught between a rock and a hard place.
Online access from anywhere. Dashboard provides a good overview of your business. Wealth edition has some customization to the financial industry.
The way it is sold and supported is not CUSTOMER friendly. The resellers charge for everything and don't want to teach you how to be independent of them. They would rather do it for you without educating you. Pretty expensive. The webinar support is inadequate, they won't answer some questions and tell you that they have people you can pay to get that done. We should be able to learn it ourselves. You will have to buy a second access for your Administrative Support person, which is not the case with all competitor products and seems like a cash grab. Subscription is paid annually not monthly, so if you don't like it you are out a big chunk of money. Will not separate out billing for multiple advisors in a firm.
Terry M.
Education Management, self-employed
Used daily for 2+ years
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This should say it all again. I said this earlier in the review. I have been legally blind since birth. I have used Maximizer for "30-years!" That should say it all.
I really like its easy of use. My favorite feature is the Customer Service module. I also like the "Related Entries" option very much. You can't ask for a better product. I'd also like to mention the fantastic technical support team. What a great bunch of people. Lastly, to show you how much I have liked the program, I'll pass on the following. I have used Maximizer for "30-years!" That should say it all.
Frankly, I don't have any "cons." That is the truth!!!
Hello Terry, Thank you for being a customer with us for 30 years! We take great pride in our customer service and we're delighted to hear about your positive experience with our support team. We're constantly evolving our product to serve our customers better and we are pleased to hear that you enjoy the "Related Entries" feature. Looking forward to continuing to serve you and you organization for many more years. The Maximizer Team
Cody K.
Food Production, 1-10 employees
Used daily for 6-12 months
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We didn't have any 'issues' per se, but Maximizer is just a much better platform and is way easier to manage and populate.
The fact that is so easy to customize and train people on, is great.
It could be better set up to hold sales data and display it to the user. Also the fact that the Last Name is required doesn't fit with our needs and is a bit of a pain.
Hello Cody, First of all, thank you so much for sharing your feedback with us and welcome back to Maximizer — we really value your input and flagging up areas where we can further improve. We look forward to continuing to work with you to help you enhance your sales process. The Maximizer Team