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Troquecommerce Logo

Returns and exchange platform

Table of Contents

Troquecommerce - 2026 Pricing, Features, Reviews & Alternatives

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Troquecommerce overview

What is Troquecommerce?

Troquecommerce is a returns and exchanges platform for e-commerce businesses. It automates and simplifies the returns and exchanges process, eliminating the need for spreadsheets, dedicated staff, and manual order approvals.

The platform seamlessly integrates with e-commerce stores and ERPs to streamline every step of returns and exchanges. Customers can easily initiate return or exchange requests, select items, choose refund methods, and receive shipping instructions via automated emails. The requests appear in Troquecommerce dashboards for review and approval.

Key features include: ERP integration for automated return merchandise authorization (RMA) and returns invoices; customizable rules and workflows; customer-facing portal branding; shipping integrations with carriers; email notifications and tracking; retention tools to convert returns into exchanges; transparent pricing based on usage; and data analytics on returns performance.

Troquecommerce aims to improve the post-purchase experience.

Starting price

Free

Alternatives

with better value for money

Troquecommerce’s user interface

Ease of use rating:

Troquecommerce reviews

Overall rating

4.7

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

10

0

0

1

0

Who uses Troquecommerce?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Apparel & Fashion
Consumer Goods
Cosmetics
Others

Use cases

Returns Management (RMS)

Troquecommerce's key features

Most critical features, based on insights from Troquecommerce users:

Refund management
API
Reporting/Analytics
Shipping management
Barcoding/RFID
Order tracking

All Troquecommerce features

Features rating:

Exchange management
Customer portal
Self service portal
Quality control
Alerts/Notifications
Access controls/permissions
Monitoring
Multi-Location
Package tracking
Payment processing
Process/Workflow automation
Quotes/Estimates
Refund Opportunity Identification
Returns management
Search/Filter
Shipment tracking
Shipping labels
Status tracking
Third-Party integrations
Traceability
Accounting integration
Activity dashboard
Audit management
Barcode/Ticket scanning
Customizable branding
Customizable templates
Data import/export
Delivery estimate
Delivery record
Discount management
eCommerce management
EDI
Email templates
For ecommerce
Freight shipping
Import/Export management

Troquecommerce alternatives

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Per month

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Troquecommerce pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Troquecommerce price and value

Value for money rating:

Troquecommerce integrations (9)

Integrations rated by users

We looked at 11 user reviews to identify which products are mentioned as Troquecommerce integrations and how users feel about them.

WooCommerce logo
WooCommerce

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Nuvemshop logo
Nuvemshop

Integration rating: 5.0 (1)

Troquecommerce support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support

Training options

In Person
Documentation
Videos

Troquecommerce FAQs

Q. What type of pricing plans does Troquecommerce offer?

Troquecommerce has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Troquecommerce?

Troquecommerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Troquecommerce support?

Troquecommerce supports the following languages:
Portuguese, English, Spanish


Q. Does Troquecommerce offer an API?

Yes, Troquecommerce has an API available for use.


Q. What other apps does Troquecommerce integrate with?

Troquecommerce integrates with the following applications:
Nuvemshop, WooCommerce, Linx, Loja Integrada, Tray, Asaas, Bling, VTEX, Shopify


Q. What level of support does Troquecommerce offer?

Troquecommerce offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

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