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Troquecommerce

Returns and exchange platform

Table of Contents

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Troquecommerce - 2025 Pricing, Features, Reviews & Alternatives

What is Troquecommerce?

Troquecommerce is a returns and exchanges platform for e-commerce businesses. It automates and simplifies the returns and exchanges process, eliminating the need for spreadsheets, dedicated staff, and manual order approvals.

The platform seamlessly integrates with e-commerce stores and ERPs to streamline every step of returns and exchanges. Customers can easily initiate return or exchange requests, select items, choose refund methods, and receive shipping instructions via automated emails. The requests appear in Troquecommerce dashboards for review and approval.

Key features include: ERP integration for automated return merchandise authorization (RMA) and returns invoices; customizable rules and workflows; customer-facing portal branding; shipping integrations with carriers; email notifications and tracking; retention tools to convert returns into exchanges; transparent pricing based on usage; and data analytics on returns performance.

Troquecommerce aims to improve the post-purchase experience.

Starting from

No pricing info

Alternatives with better value for money

Troquecommerce's key features

Most critical features, based on insights from Troquecommerce users:

Refund Management

5.0

(9)

API

5.0

(7)

Reporting/Analytics

4.9

(8)

Shipping Management

5.0

(9)

Barcoding/RFID

5.0

(3)

Order Tracking

5.0

(6)

All Troquecommerce features

Features rating:

4.7

(11)

Exchange Management

5.0

(4)

Self Service Portal

5.0

(1)

Customer Portal

5.0

(9)

Quality Control

5.0

(1)

Alerts/Notifications

5.0

(6)

Import/Export Management

(0)

Monitoring

(0)

Multi-Location

(0)

Package Tracking

(0)

Payment Processing

(0)

Process/Workflow Automation

(0)

Quotes/Estimates

(0)

Refund Opportunity Identification

(0)

Returns Management

(0)

Search/Filter

(0)

Shipment Tracking

(0)

Status Tracking

(0)

Third-Party Integrations

(0)

Traceability

(0)

Freight Shipping

(0)

For eCommerce

(0)

Email Templates

(0)

eCommerce Management

(0)

Discount Management

(0)

Delivery Record

(0)

Delivery Estimate

(0)

Data Import/Export

(0)

Customizable Templates

(0)

Customizable Branding

(0)

Barcode/Ticket Scanning

(0)

Audit Management

(0)

Activity Dashboard

(0)

Accounting Integration

(0)

Access Controls/Permissions

(0)

Troquecommerce alternatives

Troquecommerce

4.7

(11)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.7

Customer Support

4.6

ReturnGO

5.0

(21)

visit website

Starting from

297

Per month

Free trial

Free version

Ease of Use

4.8

Features

5.0

Value for Money

4.9

Customer Support

5.0

Item

4.6

(11)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.6

Customer Support

4.3

PitneyShip

4.5

(88)

visit website

Starting from

17.99

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.0

Troquecommerce pricing

Value for money rating:

4.7

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

Troquecommerce integrations (10)

Integrations rated by users

We looked through 11 user reviews, to identify which products are mentioned as Troquecommerce integrations, and what is the users perception.

WooCommerce

Integration rating: 5.0 (2)

Loja Integrada

Integration rating: 5.0 (1)

Nuvemshop

Integration rating: 5.0 (1)

Other top integrations

Troquecommerce support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

Phone Support

Training options

In Person

Documentation

Videos

Troquecommerce reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.27/10

Rating distribution

Read all reviews

Troquecommerce FAQs

Q. What type of pricing plans does Troquecommerce offer?

Troquecommerce has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Troquecommerce?

Troquecommerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Troquecommerce support?

Troquecommerce supports the following languages:
Portuguese, English, Spanish

Q. Does Troquecommerce offer an API?

Yes, Troquecommerce has an API available for use.

Q. What other apps does Troquecommerce integrate with?

Troquecommerce integrates with the following applications:
Nuvemshop, WooCommerce, Linx, Loja Integrada, Tray, Asaas, Bling, Bagy, VTEX, Shopify

Q. What level of support does Troquecommerce offer?

Troquecommerce offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

Popular comparisons with Troquecommerce

TroquecommercevsAfterShip

TroquecommercevsNarvar

TroquecommercevsReturnGO

TroquecommercevsShippyPro

Related categories

Shipment Tracking

Shipping

Returns Management (RMS)